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Ocean Training and User Support Expert
2015-06-10 19:04:32| Space-careers.com Jobs RSS
HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for an Ocean Training and User Support Expert to support our customer in Germany. Ocean Training and User Support Expert Key Tasks and Responsibilities As part of the User and Climate Service Team at EUMETSAT, you will have the following responsibilities Identify and regularly update the relevant user organizations, their fora and possible intermediaries on the sentinel3 marine mission and the marine data stream Provide regular information to users and user groups on the status of the mission and the related marine and ocean products and service Analyse and handle related user enquiries and user requests Review the framework for user communications activities, with respect to the Sentinel 3 mission and related marine and ocean products and services Support the development of the relationships with key users and subject matter experts and facilitate feedback on the quality of the products and services provided Establish the training requirements, develop and deliver a plan to meet those requirements, evaluate the effectiveness of the training and resources delivered Identify and engage relevant and skilled subject matter experts to support user training Maintenance and update of relevant user documentation e.g. user guides, etc Maintain contact with the Copernicus Marine Environment Monitoring Service user engagement processes, as required. Skills Experience You will have the following qualifications and significant proven experience Postgraduate MSc level education in a relevant discipline or equivalent experience Management of training from needs assessment to training evaluation for user groups Using satellite data in marine research or operations An ability to relate to user groups and subject matter experts Appreciation of the whole chain from data sensing to user application of a product Maintaining sources of information for users and of working in partnership across organisational boundaries Fluency in English is mandatory knowledge of another European language is an advantage. This job is located in Darmstadt. We welcome applicants who are available from August 2015 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Elisa Manfreda at jobshespace.com, quoting job DEDSC2645 before 03Jul15. An exciting and dynamic international working environment awaits you!
Tags: support
user
training
expert
Category:Transportation and Logistics