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Ocean Training and User Support Expert 1513046
2015-06-16 11:04:40| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Ocean Training and User Support Expert 1513046 Job Description We are looking for an Ocean Training and User Support Expert to support our client EUMETSAT with the exploitation of the Sentinel3 marine data in respect to a growing community of users, in particular through the provision of information, management of training activities and engagement with user groups in coordination with the delegated entity responsible for the Copernicus Marine Environment Monitoring Service. You will be part of the training team and will work with experts across EUMETSAT and partners organisations. Your main tasks within the marine domain would be to Identify and regularly update the relevant user organizations, their fora and possible intermediaries on the sentinel3 marine mission and the marine data stream. Provide regular information to users and user groups on the status of the mission and the related marine and ocean products and service. Analyse and handle related user enquiries and user requests received via the EUMETSAT Helpdesk. Review the framework for user communications activities with respect to the Sentinel 3 mission and related marine and ocean products and services. Support the development of the relationships with key users and subject matter experts and facilitate feedback on the quality of the products and services provided. Establish the training requirements, develop and deliver a plan to meet those requirements, evaluate the effectiveness of the training and resources delivered. Identify and engage relevant and skilled subject matter experts to support user training. Maintenance and update of relevant user documentation e.g. user guides, etc Maintain contact with the Copernicus Marine Environment Monitoring Service user engagement processes, as required Required Skills and Experience You will be able to demonstrate that you have a postgraduate MSc level trainingeducation or equivalent experience in a relevant discipline or equivalent experience Significant experience of the management of training from needs assessment to evaluation of training for user groups. Experience in using satellite data in marine research or operations An ability to relate to user groups and subject matter experts Appreciation of the whole chain from data sensing to user application of a product. Experience of maintaining sources of information for users. Experience of working in partnership across organisational boundaries. Fluency in English This will be demonstrated through at least 5 years of progressively responsible experience in relevant disciplines. Desirable Skills and Experience Distance learning methodologies. A range of earth Observational Data visualisation tools. A range of learning technologies learning management systems, web conferencing tools etc. Understanding the processes used to retrieve marine geophysical parameters in one or more of elements of the sentinel product suite. Work Location Darmstadt, Germany Dates Application Deadline 01 July 2015 Start of Work 01.09.2015 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 01 July 2015 Learn more about us in Facebook
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