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Operations Quality Assurance Support
2016-02-25 14:04:47| Space-careers.com Jobs RSS
About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. We are looking for someone to carry out Operations Quality Assurance Support at EUMETSAT in Darmstadt, Germany. Tasks The provision of process assurance and QA in EUMETSAT is the responsibility of the Process Assurance and Management Support division. It provides its services to all other divisions across all four EUMETSAT departments. The consultant will be a member of the PRS team which provides process assurance and QA support to the Operations and Services to Users department OPS. The latter has responsibility for running EUMETSATs operational satellite systems and ensuring the delivery of the organisations data services to its user community. The consultant will assist the two members of PRS staff responsible for providing the support, reporting to the more senior member, who has the role of Technical Officer. The tasks of the OPS QA consultant shall include, but not necessarily be limited to the following Contributing to the provision of QA support and advice to members of OPS, to help ensure the correct implementation and performance of operational activities, in accordance with EUMETSATs Management System and all relevant OPS procedural documentation. Following selected operational activities, attending relevant operations meetings and identifying any aspects of concern of process QA relevance. Reviewing OPS procedural documentation procedures, guides, working practices, etc., ensuring consistency with the OPS documentation library in general and with the document conventions in use. Providing assistance guidance in the definition and implementation of processes to members of OPS. Supporting assessments of OPS processes and service reviews, recommending improvements where appropriate. Establishing, maintaining, analysing and reporting on metrics which provide insight into selected OPS processes andor operational services. Supporting Risk Management activities in accordance with the OPS Risk Management Plan organising and advising risk reviews, maintaining risk registers, following up mitigation actions, and producing report information. Note that the above list is nonexhaustive, but it serves to show the typical range of tasks that will be assigned to the Consultant. Further tasks will be assigned as needs arise, taking into account the profile requirements. Essential requirements The consultant shall have a university degree or equivalent in a technical subject and at least 3 years experience of a QA process assurance role, preferably in an operational 247 data processing andor serviceprovision environment. Experience of satellite ground segment operations would be of special value. The following attributes are essential for this consultancy position Good knowledge of the ISO 9001 standard. Experience of working in an environment where an ISO 9001certified management system is used. Good verbal and written communication skills. Experience of documenting work activities in the form of process definitions, procedures and working practices, plus good userviewpoint writing skills. Experience of QA auditing andor process assessment. Skilled in using the Microsoft Office applications Word, Excel and Outlook. Desirable requirements Any of the following attributes will be considered advantageous Knowledge of ISO 31000 Risk Management andor experience of the activity. Knowledge of ISO 27001 Information Security Management andor experience of the activity. Possession of an auditing qualification, e.g. for ISO 9001. Experience of using Microsoft Office Visio and Powerpoint. Other Information Start date is as soon as possible. Fluency in English is mandatory. Candidates must be an EU citizen or hold a vaild German work and resience visa To apply online please visit www.scisys.despacejobs
Tags: support
quality
operations
assurance
Category:Transportation and Logistics
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