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Quality of UI more important than recommendations in video service satisfaction

2019-10-14 06:30:53| Digital TV News

Research from Parks Associates finds that 70% of US broadband households with a major video service consider its UI to be 'good', with 48% rating it 'very good', and these scores impact their willingness to recommend the service to others.

Tags: service video important quality

Category:Consumer Goods and Services

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