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Requirements Business Process Support Engineer
2015-11-17 16:07:15| Space-careers.com Jobs RSS
About us SCISYS Deutschland GmbH provides professional engineering and consultancy services supporting space programmes and missions. We have a strong presence at ESOC and EUMETSAT, as well as serving all ESA sites and spacecraft primes. Our team is composed of university graduates and experienced professionals, comprising some of the most knowledgeable, dedicated and talented engineers across Europe. Our services cover the whole life cycle of space programmes from early concepts to operations. Our Space Division provides a dynamic, supportive and friendly atmosphere in which you are encouraged to lead with initiative. We support new ideas from our colleagues and are focused on innovation. Moreover, we actively manage your professional development, training and career progression. For the location in Darmstadt Germany we are looking for a Requirements Business Process Support Engineer at EUMETSAT. Tasks This profile is for a Business Process and Requirements Support Engineer in the Enterprise Information Management Team EIM of the Information and Communication Technology Support ICT Section. The ICT Section is developing, maintaining and operating the EUMETSAT Office Computing Infrastructure running technical, scientific, administrative and desktop applications and providing support to the users in the whole organisation on these systems. The EIM team is also responsible to provide user support, develop user manuals and trainings in addition to train users. The major Information Management related systems are Document Management Tool and workflow for electronic signing of documents based on Oracle WebCenterContent and SOABPEL Intranet based on Oracle WebCenterStellent a project has started to migrate to Liferay A number of Bespoke Web Applications based on Java Whenever customers raise needs for new IT systems or enhancements to existing ones, the Key Person will interact with the business users to understand their underlying needs and formulate and document them as end user requirements. It is foreseen, that the key tasks will include as a minimum Interact with business users to understand their underlying needs and identify if an IT system would be suitable to meet their needs Collaborate with business users to understand their processes, suggest process improvements where possible and extract and define end user requirements Cooperate with the Information Management IM team in the Process Assurance and Management Support Division PRS, in particular when processes are assessed and addressed Document resulting processes in cooperation with the PRS IM team and end user requirements in suitable formats, e.g in process diagrams, use cases, wire frames or requirements specifications, etc Support the implementation team in defining the related technical requirements Facilitate business user interactions during implementation projects to ensure the solutions meet their needs Initiate and facilitate the acceptance and roll out phases of the system and subsequent pilot phases including preparation of user manuals or similar and delivering training to business users. Contribute to project planning and reporting Provide training on the various Information Management systems Contribute to the knowledge build up inside the team in business process and requirements engineering Support the improvement and documentation of business processes inside ICT Document tasks and deliverables according to EUMETSAT working practices. Essential requirements In addition to having a university degree in computer science, software engineering or equivalent, the key person shall have as a prerequisite Extensive experience in eliciting and documenting end user requirements Extensive experience in analysing business processes, developevolve business processes in collaboration with business users and document them in suitable formats Handson experience of electronic workflow systems for managing information andor document management systems Experience in facilitating large and heterogeneous groups resulting in actionable outcomes Experience in preparing technical requirement specifications Experience in supporting acceptance and roll out activities for IT systems Experience in preparing user manuals or similar and deliver training for IT systems Good understanding of Information Management concepts and in particular document management principles and the related requirements Highly self motivated with a high level of autonomy in working arrangements and the ability to apply initiative and creativity in the execution of tasks Excellent organisational, interpersonal and communication skills, willingness to learn, able to work as part of a team and displaying a strong customeroriented approach to interact with EUMETSAT personnel. Desirable requirements In addition to the above requirements, experience knowledge in any of the following areas shall be considered a distinct advantage Experience of workflows based on Oracle BPELSOA Suite 11g and BPMN from at least one of the following areas development and implementation, operations, maintenance and support or technical presales Experience of systems based on Oracle WebCenterContent from at least one of the following areas development and implementation, operations, maintenance and support or technical presales Experience in developing wire frames in collaboration with business users Experience in developing business cases Experience in PRINCE2 and ITIL Experience in SAP ERP. Other Information Start date is as soon as possible. Fluency in English is mandatory The candidate must have a valid German work and residence permit or be an EU Citizen To apply online please visit www.scisys.despacejobs
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