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Senior IT Technician
2019-09-24 18:17:30| Space-careers.com Jobs RSS
Senior IT Technician Deadline for applications ASAP Client and Location For a full time position, we are currently looking for an IT Support Technician for our client located in the Rome area, Italy. The core responsibility of the role is to handle the migration from Office to Office 365. In this role, your responsibilities will be mainly handling the migration from Office to Office 365 and also provide general support on location andor remotely in the following areas 1 Windows OS based client devices Windows 7, Windows 10 2 Mac OS based client devices 3 Mobile phones and smartphones 4 IBM Notes 5 Network and local printing facilities 6 Specific Corporate Applications 7 1st line networking LAN, WiFi 8 Approved client applications i.e. SAP, Adobe, MS Office, Encryption tools, etc.. Tasks and Responsibilities Migration from Office to Office 365 Providing 1st and 2nd line support in the areas described above Evaluating, categorizing, logging users requests, problems and proactively follow up these requests to ensure timely resolution of the Delivery and deployment of new workstations PCs laptops and maintenance and replacement of existing workstations, as well as other systems like mobile devices and printers Maintain, update and integrate Knowledge Base DB, procedures and working instructions Assisting and advising the user community in the technical and functional use of the Clients Corporate services and applications. Experience and Education A Bachelors Degree in Information Technology or similar subject with at least 10 years of relevant experience Extensive experience in migration from Office to Office 365 Extensive experience in troubleshooting hardware and software issues on either Apple or Windows systems and on mobile platforms Knowledge of IBM notes client platform is an asset Proactive and customerfocused mindset Work experience in an international environment is considered an advantage Willingness to occasionally work outside regular office hours Candidates must be eligible to work in the EU. About ATG Europe ATG Europe prides itself in employing Europes brightest minds, and for the last 40 years we have been a key player in delivering highly educated engineering professionals and scientist consultants for RD and Engineering environments throughout Europe. Our headquarters is located in the heart of the European space industry on the Noordwijk Space Business Park in the Netherlands, in close proximity of ESAESTEC. We have subsidiaries in Germany, Ireland and the United Kingdom. We are continually recruiting experienced engineers and scientists for exciting, full time positions based at our public and private customers. As an ATG consultant, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative, stateoftheart projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com. For further questions, you can also directly contact our recruitment consultant Silvia Zaccagnini directly on phone number 31 0 71 579 55 29.
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