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Got a complaint? Southwest Airlines' new social media hub is listening

2014-08-28 16:09:36| Airlines - Topix.net

When will the plane take off? Will I miss my connecting flight? What about my baggage? Will I need a hotel tonight and will the airline pay for that? These days, customers will take their complaints to social media, blasting companies in public if there's a complication, disruption or bad experience, especially if they don't get answers right away.

Tags: is media social listening

 

How Good, Bad, & Ugly Social Media Sells Cars

2014-08-27 23:30:03| AutomotiveDigest.com - Automotive Industry News

Building a transparent, trust-building community with customers helps engage them with all aspects of a dealers business. The Article How Good, Bad, & Ugly Social Media Sells Cars appeared first on Automotive Digest.

Tags: good media social bad

 
 

Instagram impulse buy: Nordstrom turns to social media to drive online sales

2014-08-27 18:30:06| Apparel - Topix.net

Nordstrom has rolled out a new program where customers can buy items they see on the company's Instagram page.

Tags: online media buy social

 

Dole Honored for Work in Social Accountability

2014-08-23 21:05:24| Agriculture - Topix.net

Aug 22, 2014--Dole Food Company's DALE Foundation, the organization responsible for corporate responsibility projects for the DOLE group of companies in Ecuador and Peru, was recognized by the Municipality of Guayaquil, Ecuador for the Company's activities in support of education.

Tags: work social accountability honored

 

Social Media Offers Improved Sales Techniques for Food Companies

2014-08-22 14:27:00| Food Processing

Marketing expert George Casey explains the importance of advertising your brand and reaching out to consumers on social media and mobile phones.

Tags: media social sales offers

 

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