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About us MX1 is a leading global media services provider. We work together with top media companies to transform content into the ultimate viewer experience, ensuring it can appear on any device anywhere in the world. MX1 offers a full range of content aggregation, content management, channel playout, online videoVOD and content distribution services via our MX1360 Unified Media Platform to amplify audience reach on any broadcast, online or VOD platform. MX1 has 16 offices worldwide and operates gobal stateoftheart media centers on three continents. We enable our customers to reach a potential audience of billions around the world. Every single day we also manage more than 5 million media assets, distributing more than 3,200 TV channels, delivering over 8,400 hours of online video streaming and more than 560 hours of premium sports and live events. Join us and be part of the MX1 team and champion of the future of media! Master Control Room MCR Operator United States Hawley, Pennsylvania Your Job Monitor, operate and support all of companys 247 global and domestic content distribution services Your Responsibilities Monitor telecommunications broadcasting systems, supervise the functioning of technical components and make sure that they are active and problem free Customer support initial point of contact for all companys clients Troubleshoot and fix technical issues Accountable for managing events and ensuring that they are resolved while maintaining a detailed record of the problems and methods used to solve them Manage escalation process until resolution including coordination with inhouse engineers and third parties Monitor and operate if needed facility airconditioning, UPS, generators etc. Quality check feeds and recorded material to ensure it meets MX1s specifications. Basic editing and audio manipulation including the trimming of incoming material into parts for transmission playout. Operate MX1s automation system for transmission playout. Clearly and accurately, document any issue or faults and communicate them. Your Profile Technical background Practical engineer an advantage RF, satellites, networks, electronics, video andor sound Technical background Sound, Video, Media, electronic Experience of Broadcast Automation systems would be useful. Technical or customer support experience an advantage Fluent English a must Basic computer skills MS Office programs A team player Highly responsible, independent, diligent, proactive and neat Service oriented Good communication skills and problemsolving capabilities Has the ability to execute several complicated tasks simultaneously Has the ability to operate under pressure and in a stressful environment Able to handle Able to handle shift rotations, minimum 5 shifts including nights, weekends and holidays Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

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