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Tag: chat
Chat app messages 'overtake texts'
2013-04-29 08:23:09| BBC News | Business | UK Edition
Instant messaging on chat apps, such as WhatsApp, has overtaken the traditional SMS text message for the first time, research firm Informa says.
Chat apps mount challenge to Facebook
2013-04-28 23:02:24| BBC News | Business | UK Edition
Asia's chap apps set their sights on global success
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Live Chat Customer Support Helps Dealers and Customers Relate
2013-04-26 15:19:24| AutomotiveDigest.com - Automotive Industry News
Editorial comment: A recent study conducted by Lauren Friedman, president of the e-tailing Group, digs deeply into live chat customer support as it pertains to uncovering consumer insight when shopping online for the purchase of a new car. Solve My Problem Now, say Customers Customers embrace every form of service available, according to this recent Internet study of customer behavior when shopping online. They have a problem and they want it solved now. Is There a Single Solution? Consumers know how to get the attention of companies they do business with, often taking a multi-pronged approach to seeking support. Ms. Friedman advises dealers not to ignore their email. Sending an email, once considered to be on the chopping block, has now become a top choice, making it universally appealing to customer service seekers. Lauren Friedmans Research report, Live Chat Effectiveness, a Study of Internet Shoppers 2013, is a must-read for dealers who want to build customer relations at their dealership among established customers and potential customers. [Read more] The Article Live Chat Customer Support Helps Dealers and Customers Relate appeared first on Automotive Digest.
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Live Chat Effectiveness 2013
2013-04-26 14:58:00| AutomotiveDigest.com - Automotive Industry News
Live Chat Effectiveness 2013The Article Live Chat Effectiveness 2013 appeared first on Automotive Digest.
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chat
effectiveness
live chat
Transcript of Julian Assange, Eric Schmidt Chat Posted on WikiLeaks
2013-04-19 23:34:30| PC Magazine Software Product Guide
WikiLeaks today released the full transcript of a five-hour conversation between Google executive chairman Eric Schmidt and the whistleblowing site's founder Julian Assange.
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