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Administrative Support Operator
2020-05-27 11:14:15| Space-careers.com Jobs RSS
Job Introduction At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators,committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for an Administrative Support Operator, based in Frascati Rome. Main Responsibilities We currently have an exciting opportunity for an Administrative Support operator, based in Frascati RM area, main duties are Orchestrate different activities to organize events such as Trainings and Meetings from the administrative, logistical and technological perspective on the basis of customer predefined processes and procedures. Support on the administrative aspects of meetings and trainings. Manage customer missions requests. Manage Travel needs of externals attending Customer meetings. Provide assistance to Customer staff and externals in cases of travel emergencies strikes, cancellations. Ensure proper classification and dispatching of customer requests to other services, Customer reference staff or to external providers, when needed. Contribute to Continual Service Improvement, maintenance of operational procedures. Provide quantitative and qualitative feedback at regular intervals to the Service Manager on the main issues encountered in the reported period. Successful Candidate The successful candidate will bring Sound knowledge of MS Office tools. Proactive and demonstrated problem solving skills. Ability to work independently and manage multiple task assignments. Passion for helping nontechnical staff, good and easy contact approach with user. Excellent written and oral command of English. Knowledge of another EU language other than English is not mandatory but would be an asset. Capability of integration in an internationalmulticultural environment, rapid selfstarting capability and experience in team working are mandatory. Capacity of working under pressure At least 2 years of work experience in a similar position. Proven experience in MS Office tools usage. Experience with ticket management tools ServiceNow, HelpdeskAdvanced, Remedy or similar tools. Experience with intranets, extranets, Portals, and collaborative tools. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time.
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administrative support
Specialised Administrative Support
2019-06-19 12:29:45| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you. Package description Full details on application. Main responsibilities The successful postholder will join Serco Service providing specialised administrative support activities for CNRBologna. HeShe will work responding directly to CNRISAC for all technical duties. Job location is colocated with CNRISAC in Bologna. The Scientist will perform the following activities, in direct liaison with the Customer expressed in Italian for the specificity of the terminology utilizzo dei sistemi contabili informatizzati per la gestione economico, finanziaria e patrimoniale della parte spese e della parte entrate predisposizione di atti e provvedimenti utilizzo dei portali MEPA e AVCP utilizzo di piattaforme di istituzioni nazionali e internazionali per gestione attivit di rendicontazione gestione e archiviazione del flusso documentale. The following outcome is expected expressed in Italian for the specificity of the terminology predisposizione di atti e provvedimenti connessi allattivit di gestione delle entrate e delle spese stesura timesheet stesura tabelle di rendicontazione da caricare nelle varie piattaforme relazione mensile dellattivit svolta Ideal candidate Applicants should have a high level of selfmotivation, the capability to work effectively in a team and autonomously, and have excellent organisation skills. A strong proactive attitude is required in identifying problems and proposing solutions. Mandatory knowledge and experience requisites are Good knowledge of Informatics systems and Office automation tools, like databases. Spreadsheets, WordProcessors, etc. Demonstrated experience of Management of accounting records Significant practical knowledge of payroll processes and necessities Experience in handling Human Reources related information, like leaves, sicknesses, etc. If candidates with equally relevant experience are identified, preference will be given to candidates within Categorie Protette Law 6899 or registered in lista di mobilit only applicable in case of Italian candidates. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Italia Spa, part of the Serco group, A FTSE250, Multinational Service Provider with over 50,000 employees worldwide.
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administrative support
Police Administrative Support Specialist
2016-06-07 19:16:59| PortlandOnline
Police Administrative Support Specialists perform a variety of administrative and clerical tasks in support of law enforcement and investigative activities within Police Bureau divisions and units.
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police
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Enduser and Administrative Support in SAP Financials 1613042
2016-03-04 15:09:28| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at EUMETSAT in Darmstadt, Germany. Enduser and Administrative Support in SAP Financials 1613042 Job Description We are looking for someone to support our client EUMETSAT in regards to SAP financials in both enduser and administrative aspects. You should be sufficiently knowledgeable in various SAP areas with emphasis on all financials, to be able to cooperate effectively with the SAP expert consultants and SAP key users and end users. In addition you will act as backup to other SAP Support Team members in the area of SAP HR and Logistics. Below are just a few of the key tasks Support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics such as Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support. Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support Support the implementation of enhancements in the Financials Area by Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change Facilitate and coordinate the SAP system change management process with emphasis on SAP Financials by Initiating and coordinating the system change management process by providing and collecting change details and creatingissuing the related change management forms for the changes to the system functionality, Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. To support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Required Skills and Experience Knowledgeexperience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials, Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process. Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal. Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors. Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence, Working knowledge of employee self service functionalities such as shopping cart and goodsservice receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. Desirable Skills and Experience Basic understanding of SAP Public Sector ManagementFunds Management and SAP COPS. Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management. Work Location Darmstadt, Germany Dates Application Deadline 07 April 2016 Start of Work May 2016 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 07 April 2016 Learn more about us in Facebook
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Enduser and Administrative Consultancy Support in SAP Financials
2016-03-02 17:10:05| Space-careers.com Jobs RSS
ACS is looking for a person to provide Enduser and Administrative Consultancy Support in SAP Financials TASKS 1. To support daytoday operation of the EUMETSAT SAP System with emphasis on SAP Financials related topics by Providing SAP application support to EUMETSAT endusers in the use of the SAP ERP and BI Reporting system. This comprises navigation, functional support, particularly in the Financials area and also ESS and workflows functional support. Providing root cause analysis and reporting for end user requests and problems reported for example via IT Service desk, also in cooperation with Key users and SAP expert Consultants, user error, client setup, SAP Bugs, Customisation errors, missing authorisations etc., plus incident resolution in case of direct enduser support, Triggering problem bugs resolution and communication of all details necessary for effective resolution by SAP expert consulting or SAP global support, including timely followup 2. To support the implementation of enhancements in the Financials Area by Gathering, eliciting and documenting user requirements, Documenting system requirements and issuing service requests for SAP enhancements Cooperating with SAP expert consultants and SAP ERP Engineering and Maintenance Manager for providing agreed enhancement functionality, conducting verification testing, supporting implementations, rollouts and similar activities in a continuous improvement environment and providing respective feedback Conducting verification testing for system changes system prior to user acceptance validation Coordination of system change documentation, ensuring uptodate and accurate system documentation. Providing uptodate tracking, documentation and status in respective tracking tool s for problem resolution bugs and also supportenhancements. Coordinating and supporting Key Users validation testing and roll out of enhancements to the end users 3. To facilitate and coordinate the SAP system change management process with emphasis on SAP Financials. The role is instrumental in helping to control the SAP Change Management Process and includes the following tasks, as a minimum Continuous and uptodate monitoringfollowup, tracking and documentation of bugs and enhancement until closure. Continuous and uptodate monitoringfollowup of the system transport requests provided for system changes Initiating and coordinating the system change management process by providing and collecting change details and creatingissuing the related change management forms for the changes to the system functionality, Identifying testing, documentation, training materials, etc. that may be affected by system changes and following up the implementation of the required changes in a timely manner. 4. To support enduser related and processrelated documentation and trainings with special emphasis on SAP Financials by Highlighting end user training needs in the area of SAP Financials Coordinating SAP Financials related end user training initiated via the SAP Key User Group, direct requests or as a result of Service Desk action, including training reports and training material Coordinating and followingup changes to enduser documentation, process documentation, test documentation etc. Providing ad hoc and scheduled end user training in cooperation with the SAP Key User Group or as part of the EUMETSAT induction programme. The consultant is expected to have the following skills and experience Knowledgeexperience in accounting principles and SAP Financial concepts in areas such as GL accounting, AP, AR, Asset Management, Cash Management, Travel Management and integration to budgeting, procurement and sales processes, ideally including public sector management Basic working knowledge of SAP Financials system configuration, setup and SAP system change processes Proven experience in providing SAP Financials enduser support, and being proficient in using the SAP ERP system, preferably the SAP ERP Financials, Experience of working in a SAP Support Team, preferably in a public sector organisation comparable to EUMETSAT, with involvement in a continuous improvement process. Prior experience in coordinating tasks between a high number of internal and external people, such as bug followup, training coordination and documentation followup Experience in providing end user training in the areas of SAP navigation, workflow and ESS on SAP portal. Basic understanding of SAP workflow concept and models and the ability to review and trace workflow logs and errors. Basic understanding of SAP reporting concept, preferably with SAP Business Intelligence, Working knowledge of employee self service functionalities such as shopping cart and goodsservice receipt, absence and time management, employee data maintenance, payroll slip, training requests Proficiency in use of Microsoft Office Tools, especially Microsoft Word and Excel. Customer focus and service orientation as well as highly effective interpersonal skills in dealing with demanding customers. Since the job requires active support and communication, heshe shall also have the ability to communicate effectively verbally and in writing prioritise, plan, and resolve conflicts consistently meet deadlines provide reliable results manage multiple assignments, and work in a team environment. Able to work effectively in English EU national or valid work permit for Germany CV in Europass format In addition to the above, the following will be considered as advantageous Basic understanding of SAP Public Sector ManagementFunds Management and SAP COPS. Knowledge of incident and change management fundamentals and principles, preferably having used processes conforming to the ITIL standard for IT Service Management.
Tags: support
administrative
financials
sap