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IT Support Engineer for Science Operations SCJ 2765
2013-12-18 13:35:34| Space-careers.com Jobs RSS
Summary An opportunity for an experienced support engineer to work for us onsite at ESAC. Objective To provide computer support to all science operations centres and science ground segments located at ESAC. Responsibilities Duties Specific service tasks include but are not limited to UNIX LINUX and SOLARIS, Macintosh and PC System management Installation, configuration, integration and setting up of new machines with appropriate operating systems and layered software Administration and operation management of computer systems Installation and configuration of new disks and other devices and new users accounts. User support mainly scientists and engineers Handle the mail aliases and mail distribution list Handlingcheckingmodifying all backups Definition, implementation and maintenance of computer operators procedures Issues of documentation and technical reports GRID related activities Installation, configuration, integration, operations, maintenance and upgrade of Grid Engine and EGI UMD GRID middleware infrastructure Support users to adapt their computing tasks to the GRID infrastructure Cloud related activities Installation, configuration, integration, operations, maintenance and upgrade of Eucalyptus Cloud middleware Knowledge of other Cloud middleware is an asset Contact with hardware and software suppliers Definition of hardwaresoftware needs and quotation requests for new purchases and maintenance contracts Locking hardware incidents calls and following the call history. Assisting technician when on site Others Installation and maintenance of storage SANNAS infrastructure Installation and maintenance of Virtual Machines Installation and maintenance of compute clusters Interface with external ESA corporate informatics infrastructure service providers Design of network setup requirements and follow up of implementation Request of new network connections Qualifications Experience MSc or equivalent in a relevant discipline Specific knowledge is required in the following areas GRID technology Grid Engine, EGI UMD Cloud computing Storage SANNAS technologies Solaris System management Linux RedHat system management Virtualization technologies Backup technologies PC Windows XP and Macintosh system management Scientific user computer support Network design and requirements Essential Skills Be well organized and show a good sense of initiative Excellent level of English both written and spoken Further Details All roles within Telespazio VEGA have a defined closing date, however if a successful candidate is found before the advert expires the role will be closed early. We would therefore advise any candidate to apply as early as possible to avoid disappointment. Closing Date for applications is Monday 27th January Location of the position is Nr Madrid, Spain Benefits Competitive Package Security In line with Asylum Immigration Legislation, all applicants must be eligible to live and work in the EU. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Furthermore, in view of the nature of the work the company is in, all potential employees will undergo stringent reference and identity checks.
Tags: support
science
operations
engineer
Support to Science Operations XMMNewton
2013-12-16 11:36:06| Space-careers.com Jobs RSS
A Spanish leader company in Aerospace Engineering and Scientific services with more than 45 years of experience working for NASA and 35 years working for ESA seeks a candidate for a postion of Support to Science Operations XMMNewton located at ESACVillafrancaSpain. The scientists working in the XMMNewton Users Support Group USG support the scientific users of the mission from proposal submission until the analysis of their data for scientific interpretation. The service is required to support any of the following tasks Support to the Observing Time Allocation Committee OTAC The OTAC reviews all incoming observation proposals and determines which observations should be assigned observing time. Optimisation to the observations of accepted proposals The USG scientists assist astronomers in optimising the setup of the instruments to carry out the desired observation and assure the safety of the instruments. Maintenance of user support documentation and helpdesk service Users are kept informed about the status of the mission and about support services through extensive support documentation offered on the XMMNewton web pages. A helpdesk service operates to assist individual users with queries. Longterm mission planning To ensure that all high priority observations are performed, a long term observing plan is maintained and regularly updated. This includes arranging coordinated observations with other observatories The scheduling process and the scheduling of Targets of Opportunity The USG scientists participate in the process of observation scheduling. They have to be able to support, or replace, the scientific scheduler. In case of special astronomical events the schedule of observations may have to be changed at short notice. Therefore one community support scientist must always be contactable, including outside normal office hours, through an oncall service. This task is organised on a rota. Calibration and monitoring of the scientific instruments The scientific instruments are calibrated regularly and their behaviour is monitored continuously by the SOC Instrument Dedicated Teams IDT. The USG scientists participate in these IDT activities, this in turn helps them also to gain competence to help users interpret and understand their data. Participation on the activities related to the systematic processing of all scientific mission data as they become available through a pipeline in order to produce highlevel products of direct use by the scientific community and for ingestion the archive. In particular, the USG scientists are responsible for the quality control of the pipeline products. Participation in the production and regular updating of the XMMNewton source catalogues, most importantly in the definition of their content and in their scientific validation. Provision of user requirements for the Science Archive, checking their implementation, monitoring and improving its performance and its use by the community and interacting with the Scientific Archives Team at ESAC, with the aim of maximizing the value of the XMMNewton Science Archive, the tool for the astronomers to get access to the data and the main legacy from XMMNewton to the astronomical community. This is done by provision of the Archive Scientist as one of the members of the USG, who shares this responsibility with other team responsibilities. Performing scientific research using available scientific tools. However, this must under no circumstances interfere with the operational duties as defined above which always take priority. The policy established within the XMMNewton team for assigning time for research will be applied, as determined for all personnel, by ESA line management. The service position will be integrated in the Science Support team, and as such, keep the flexibility to assume eventually also SAS maintenance or integration activities, not exclusively linked to the Pipeline Processing System. Specific tasks requirements for this position Specific knowledge is required in the following areas Suitable candidates must have a strong background in astronomical research with a good record of science publications in the astronomical refereed literature and with part of those signed by the candidate as first author. A few years working in research institutes or universities at postdoctoral level will be an advantage, as well as experience in satellite operations, support to astronomers using space observatories and space borne instruments calibration. Experience in international working environments is desirable. A scientific background in Xray astronomy in particular and experience in analysis of Xray data are required. Background in other astronomy areas will be an asset. Suitable candidates should have a good command of commonly used astronomical software, like IDL, and of the XMMNewton Science Analysis Software and the Xray specific software tools like XSPEC or FTOOLS in particular. Good knowledge of the XMMNewton instruments is expected. The candidate should be comfortable using computers and modern operating systems and have a background in developing small software programs to support the routine tasks of the group. Communication, relationship, management and teamwork competences are considered important for the post holder, together with good planning and organisational skills. The candidates should also be comfortable in an international working environment. Finally, the candidates should be fluent in English, one of the official languages of ESA and the working language of the XMMNewton project. Specific Qualification Requirements l Ph.D. or equivalent in astrophysics, physics or mathematics or related field, in the later cases with an astrophysical orientation. Other Information The service shall be provided during normal office hours. Location and reporting Together with other XMMNewton SOC staff, the Contractors key person will be based at ESAC. The XMMNewton Scientists are integrated in the Science Support team, either in the Community Support and Mission Planning team also abbreviated as User Support Group, USG or in the Instrument Dedicated Team IDT, most often in both with different time share adjusted to the Contractor s experience. They report to the Science Support Manager SSM through the USG team leader or through the specific instrument team leader. Applications Interested candidates should send cv and cover letter to curriculumisdefe.es by 31th December 2013. The Job code must be included on the subjet.
Tags: support
science
operations
support operations
Operations Support for Science Operations
2013-12-05 20:35:22| Space-careers.com Jobs RSS
WHO ARE WE? GMV www.gmv.com is a privately owned technological enterprise group with an international presence employing more than 1.100 staff. Founded in 1984, GMV mainly operates in eight large sectors for both public and private organizations Aeronautics, Space, Defense, Health, Security, Transportation, Telecommunications and Information Technologies. GMV currently runs eight work centers in Spain Tres Cantos Madrid headquarters, Boecillo Valladolid, Seville, Barcelona, Valencia, Tenerife, Len, Zaragoza and also work centers in Lisbon Portugal, Rockville Maryland, USA, Darmstadt Germany, Warsaw Poland, Bucharest Romania, Malaysia, Toulouse France and New Delhi India. We recruit and hire excellent engineers, and encourage innovation, technical excellence and continuing education. Our engineers regularly present papers at technical conferences, continue their education more than 85 have a masters degree, and we reinvest more than 12 of budget in IRD projects. This striving for excellence, innovation and flexibility is a major part of our culture. We provide very competitive compensation, attractive benefits, and a great work environment with lots of opportunities for professional growth. JOB DESCRIPTION The scientists working in the XMMNewton Users Support Group USG support the scientific users of the mission from proposal submission until the analysis of their data for scientific interpretation. The service is required to support any of the following tasks Support to the Observing Time Allocation Committee OTAC The OTAC reviews all incoming observation proposals and determines which observations should be assigned observing time. Optimisation to the observations of accepted proposals The USG scientists assist astronomers in optimising the setup of the instruments to carry out the desired observation and assure the safety of the instruments. Maintenance of user support documentation and helpdesk service Users are kept informed about the status of the mission and about support services through extensive support documentation offered on the XMMNewton web pages. A helpdesk service operates to assist individual users with queries. Longterm mission planning To ensure that all high priority observations are performed, a long term observing plan is maintained and regularly updated. This includes arranging coordinated observations with other observatories The scheduling process and the scheduling of Targets of Opportunity The USG scientists participate in the process of observation scheduling. They have to be able to support, or replace, the scientific scheduler. In case of special astronomical events the schedule of observations may have to be changed at short notice. Therefore one community support scientist must always be contactable, including outside normal office hours, through an oncall service. This task is organised on a rota. Calibration and monitoring of the scientific instruments The scientific instruments are calibrated regularly and their behaviour is monitored continuously by the SOC Instrument Dedicated Teams IDT. The USG scientists participate in these IDT activities, this in turn helps them also to gain competence to help users interpret and understand their data. Participation on the activities related to the systematic processing of all scientific mission data as they become available through a pipeline in order to produce highlevel products of direct use by the scientific community and for ingestion the archive. In particular, the USG scientists are responsible for the quality control of the pipeline products. Participation in the production and regular updating of the XMMNewton source catalogues, most importantly in the definition of their content and in their scientific validation. Provision of user requirements for the Science Archive, checking their implementation, monitoring and improving its performance and its use by the community and interacting with the Scientific Archives Team at ESAC, with the aim of maximizing the value of the XMMNewton Science Archive, the tool for the astronomers to get access to the data and the main legacy from XMMNewton to the astronomical community. This is done by provision of the Archive Scientist as one of the members of the USG, who shares this responsibility with other team responsibilities. Performing scientific research using available scientific tools. However, this must under no circumstances interfere with the operational duties as defined above which always take priority. The policy established within the XMMNewton team for assigning time for research will be applied, as determined for all personnel, by ESA line management. The service position will be integrated in the Science Support team, and as such, keep the flexibility to assume eventually also SAS maintenance or integration activities, not exclusively linked to the Pipeline Processing System. Responsibilities Duties TasksRequired knowledge Specific knowledge is required in the following areas Suitable candidates must have a strong background in astronomical research with a good record of science publications in the astronomical refereed literature and with part of those signed by the candidate as first author. A few years working in research institutes or universities at postdoctoral level will be an advantage, as well as experience in satellite operations, support to astronomers using space observatories and space borne instruments calibration. Experience in international working environments is desirable. A scientific background in Xray astronomy in particular and experience in analysis of Xray data are required. Background in other astronomy areas will be an asset. Suitable candidates should have a good command of commonly used astronomical software, like IDL, and of the XMMNewton Science Analysis Software and the Xray specific software tools like XSPEC or FTOOLS in particular. Good knowledge of the XMMNewton instruments is expected. The candidate should be comfortable using computers and modern operating systems and have a background in developing small software programs to support the routine tasks of the group. Communication, relationship, management and teamwork competences are considered important for the post holder, together with good planning and organisational skills. The candidates should also be comfortable in an international working environment. Finally, the candidates should be fluent in English, one of the official languages of ESA and the working language of the XMMNewton project. Qualifications Ph.D. or equivalent in astrophysics, physics or mathematics or related field, in the later cases with an astrophysical orientation. Other Information The service shall be provided during normal office hours. Location and reporting Together with other XMMNewton SOC staff, the Contractors key person will be based at ESAC. The XMMNewton Scientists are integrated in the Science Support team, either in the Community Support and Mission Planning team also abbreviated as User Support Group, USG or in the Instrument Dedicated Team IDT, most often in both with different time share adjusted to the Contractor s experience. They report to the Science Support Manager SSM through the USG team leader or through the specific instrument team leader. WHAT DO WE OFFER? As soon as they join the organization our professionals are given the chance to tackle technological challenges in an innovative environment, to work in multidisciplinary teams and deal directly with clients. This helps them to mature quickly as professionals. We provide continual topup training to keep our career professionals perfectly abreast of all technologies used. We offer a permanent contract and attractive package including a highly competitive salary plus a comprehensive benefits package. If you would like to work in an interesting, fun, fastpaced, challenging, diverse and global company which is growing rapidly, please send us your resume to jobsgmv.com For more information about GMV, please visit our website at www.gmv.com
Tags: support
science
operations
support operations
Support to XMMNewton Science Operations
2013-12-05 12:36:15| Space-careers.com Jobs RSS
HE Space is a successful international space company. For over 30 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. We are currently looking for a Senior Engineer to support XMMNewton Science Operations for our customer in Spain. Support to XMMNewton Science Operations Key Tasks and Responsibilities As part of the XMMNewton project team at ESAESAC, you will have the following responsibilities Support to the Observing Time Allocation Committee OTAC Optimisation of the observations for accepted proposals Maintenance of user support documentation and helpdesk service Longterm mission planning and scheduling including Targets of Opportunity Calibration and monitoring of the scientific instruments Participation in activities related to the systematic processing of all scientific mission data in order to produce highlevel products of direct use by the scientific community and for ingestion into the archive Participation in the production and regular updating of the XMMNewton source catalogues Provision of user requirements for the Science Archive Performing scientific research using available scientific tools. Skills Experience You will have the following qualifications and relevant experience Ph.D. or equivalent in astrophysics, physics, mathematics or related field Strong background in astronomical research with a good record of science publications in the astronomical refereed literature Scientific background in Xray astronomy in particular and experience in analysis of Xray data are required Several years experience in research institutes or universities at postdoctoral level would be an asset Working experience with commonly used astronomical software, like IDL, and of the XMMNewton Science Analysis Software and the Xray specific software tools Good knowledge of the XMMNewton instruments Experience in satellite operations, support to astronomers using space observatories and spaceborne instruments calibration would be an asset Fluency in English is mandatory knowledge of another European language is an advantage. This job is located near Madrid. We are looking for candidates who are available from February 2014 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Sarah Gonschorek, quoting job reference NLSC2145 before 18Dec13. An exciting and dynamic international working environment awaits you!
Tags: support
science
operations
support science
Science Operations Support, XMMNewton, RTCSRE052
2013-12-04 12:36:29| Space-careers.com Jobs RSS
Science Operations Support, XMMNewton, based at European Space Astronomy Centre, Madrid, Spain Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. All members of our recruitment team have extensive space experience, so have the insight necessary to support you through the application process. For our activities in the European Space Astronomy Centre we are currently seeking to employ a scientist to work in the XMMNewton Users Support Group USG supporting the scientific users of the mission from proposal submission until the analysis of their data for scientific interpretation. Specific tasks Support to the Observing Time Allocation Committee OTAC The OTAC reviews all incoming observation proposals and determines which observations should be assigned observing time. Optimisation to the observations of accepted proposals The USG scientists assist astronomers in optimising the setup of the instruments to carry out the desired observation and assure the safety of the instruments. Maintenance of user support documentation and helpdesk service Users are kept informed about the status of the mission and about support services through extensive support documentation offered on the XMMNewton web pages. A helpdesk service operates to assist individual users with queries. Longterm mission planning To ensure that all high priority observations are performed a long term observing plan is maintained and regularly updated. This includes arranging coordinated observations with other observatories The scheduling process and the scheduling of Targets of Opportunity The USG scientists participate in the process of observation scheduling. They have to be able to support, or replace, the scientific scheduler. In case of special astronomical events the schedule of observations may have to be changed at short notice. Therefore one community support scientist must always be contactable, including outside normal office hours, through an oncall service. This task is organised on a rota. Calibration and monitoring of the scientific instruments The scientific instruments are calibrated regularly and their behavior is monitored continuously by the SOC Instrument Dedicated Teams IDT. The USG scientists participate in these IDT activities, this in turn helps them also to gain competence to help users interpret and understand their data. Participation on the activities related to the systematic processing of all scientific mission data as they become available through a pipeline in order to produce highlevel products of direct use by the scientific community and for ingestion the archive. In particular, the USG scientists are responsible for the quality control of the pipeline products. Participation in the production and regular updating of the XMMNewton source catalogues, most importantly in the definition of their content and in their scientific validation. Provision of user requirements for the Science Archive, checking their implementation, monitoring and improving its performance and its use by the community and interacting with the Scientific Archives Team at ESAC, with the aim of maximizing the value of the XMMNewton Science Archive, the tool for the astronomers to get access to the data and the main legacy from XMMNewton to the astronomical community. This is done by provision of the Archive Scientist as one of the members of the USG, who shares this responsibility with other team responsibilities. Performing scientific research using available scientific tools. However, this must under no circumstances interfere with the operational duties as defined above which always take priority. The policy established within the XMMNewton team for assigning time for research will be applied, as determined for all personnel, by ESA line management. Qualifications and Requirements Applicants require a Ph.D. or equivalent in astrophysics, physics or mathematics or related field, in the later cases with an astrophysical orientation. You must have a strong background in astronomical research with a good record of science publications in the astronomical refereed Several years working in research institutes or universities at postdoctoral level will be an advantage, as well as experience in satellite operations, support to astronomers using space observatories and space borne instruments calibration. You will be experienced in using IT systems and modern operating systems, additionally have a background in developing small software programs to support the routine tasks of the group. Communication, relationship, management and teamwork competences are important, together with good planning and organisational skills. You will be comfortable in an international working environment. Must be fluent in English, both spoken and written, additional EU languages are an asset Essential A scientific background in Xray astronomy and experience in analysis of Xray data A good command of commonly used astronomical software, like IDL, and of the XMMNewton Science Analysis Software and the Xray specific software tools like XSPEC or FTOOLS Good knowledge of the XMMNewton instruments Desirable Experience in international working environments Background in other astronomy areas Additional information The position is based at ESAC and will require normal office hours of attendance. XMMNewton Scientists are integrated in the Science Support team, either in the Community Support and Mission Planning team also abbreviated as User Support Group, USG or in the Instrument Dedicated Team IDT, most often in both with different time share adjusted your experience. Report is to the Science Support Manager SSM through the USG team leader or through the specific instrument team leader. Applicants must hold a current valid work permit for Spain or be EU nationals. If you think you have the skills and experience required for this post please make your application via our eRecruitment site httpswww.amris.comsercorequirementdisplay.php?refSearchrequirementid47906 If you have any questions regarding this opportunity please address them to our recruitment team at space.careersserco.com Position Science Operations Support, XMMNewton Reference RTCSRE052 Application closing date 02nd January 2014 Start date February 2014 Duration To end 2016 Important Please be aware that security clearance may be part of the selection process Register with Serco eRecruitment for automatic email alerts for new opportunities httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope
Tags: support
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operations
support operations
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