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Holistic Online Reputation Management Approach Helps Drive 3040% Sales Increase

2013-09-26 22:19:06| AutomotiveDigest.com - Automotive Industry News

The Situation: Two years ago, Guy Pellegrino, dealer principal at Pellegrino Auto Sales in Batavia, New York, was challenged by an online negative review from a person he did not know. He felt defeated by the fact that there was no way to contact the reviewer and handle the situation with them personally, and that it placed his name, and the dealership in a very bad light. Pellegrino says having the family name on the dealership makes them personally responsible for their reputation and how the customers are treated. The dealership operates with the mantra; treat others the way you would want to be treated yourself. The Solution: He decided to start an online reputation management program and enrolled in the DealerRater Certified Dealer Program. Now, two years later, the dealership has built 106 lifetime reviews with a very healthy 4.9 star rating out of 5. This customer-centric approach, teamed with a strong online reputation management strategy, has helped boost car sales by 30-40 percent. Read on! The Article Holistic Online Reputation Management Approach Helps Drive 3040% Sales Increase appeared first on Automotive Digest.

Tags: online management sales increase

 

What's an online shopper want?

2013-09-26 19:14:16| Air Courier - Topix.net

Atlanta-based United Parcel Service Inc. recently partnered with Reston, Va.-based analytics firm ComScore Inc. on the study, according to a news release.

Tags: online want shopper

 
 

SWEDEN: H&M Q3 profit surges after US online lift

2013-09-26 15:40:00| Daily apparel & textile news and comment - from just-style.com

A good start by H&M's new online store in the US helped the fashion retail giant register a 22% surge in third quarter profit, with like-for-like sales rising 2%.

Tags: us online profit sweden

 

Ladbrokes warns on online profit

2013-09-26 09:20:50| BBC News | Business | UK Edition

Ladbrokes warns that profits for its online division will fall short of expectations, as the bookmaker describes conditions as "challenging".

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Vishay Intertechnology Honored With 2013 Electronic Industry Top 10 Award From Chinese Online ...

2013-09-25 06:00:00| Industrial Newsroom - All News for Today

MALVERN, Pa. &mdash; Vishay Intertechnology, Inc. (NYSE: VSH) today announced that it has been awarded a 2013 Electronic Industry Top 10 Award from HC360, an online portal serving the electronic components industry in China. The company was honored in the category of "Electronic Components: Most Enterprise Contributions."<br /> <br /> HC360's Electronic Industry Top 10 Awards recognize enterprises that have made outstanding contributions to the steady development of China's electronic ...

Tags: top online industry electronic

 

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