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Tag: quality management
Senior Quality Management Specialist QML2CZ
2015-01-20 10:06:38| Space-careers.com Jobs RSS
Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in GSA, we are currently looking for a Senior Quality Management Specialist. Tasks and Responsibilities The general tasks under the contract consist of the maintenance and continuous improvement of quality management activities at GSA, including the ongoing maintenance of the ISO 9001 certification and the preparation and maintenance of other certifications that form part of the Integrated Management System. They shall be performed under the direct supervision of the GSA Quality Manager and involve close interaction with the GSA Quality Officers. The working language shall be English. The tasks consist mainly of 1 Preparing, implement and followup of internal audits. 2 Supporting inhouse training activities on quality management. 3 Maintaining the Quality Management System QMS documentation. 4 Reviewing other documents produced by GSA from a quality management perspective. 5 Supporting the development of procedures and work instructions. 6 Maintaining the processes related to Anomaly Reporting. 7 Recording and synthesising customer feedback and data on corrective and preventive actions. 8 Collating and analyse qualityrelated indicator reports. 9 Collecting other relevant data to allow for evaluation of the effectiveness of the QMS. 10 Assisting in the maintenance of Risk Management activities. 11 Assisting in the establishment of an Integrated Management System including Information Security and Safety Management. 12 Gap analysis and action plan proposals. 13 Implementation other actions required to maintain quality certification to the IS0 9001 standard. Requirements General experience in quality management of a minimum of 5 years. Proven experience in ISO 9001 related quality management in the last 4 years. Quality management experience provided shall include conceivable ability to synthesize relevant information in support of decision making processes, andor quality assurance experience in drafting reports and management recommendations. Proven quality audit experience internal audits, customer audits gained in the last 4 years of a minimum of 2 projects. The experience may have been gained in the projects informed about under the previous bullet or other projects. Proven experience in the implementation of Integrated Management Systems including the application of ISO 27001 standards. Proven experience in the application of quality management standards in the aerospace sector. Proven technical understanding of GNSS systems. Proven capacity to work and communicate efficiently in English written and oral at least C1 according to Europass CV Classifications. Currently valid Personal Security Clearance PSC at EU RESTRICTED would be an advantage. Application procedure Important All applicants must hold a current valid work permit for Czech Republic or be EU nationals. Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. If not, your application will remain in our database and can be matched against future openings. You can also login at any time to apply to additional positions. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp If you have any question regarding this position please email space.careersserco.com Position Senior Quality Management Reference QML2CZ Application closing date 28.02.2015 Start date Mid 2015 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about ESOC, please consult httpwww.esa.intAboutUsESOC
Tags: management
quality
senior
specialist
Senior Quality Management Specialist
2015-01-19 17:05:55| Space-careers.com Jobs RSS
Serco is a FTSE 250 international service company that improves the quality and efficiency of essential services that matter to millions of people around the world. The work we do for national and local governments involves us in the most important areas of public services, including science and defence. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. With over 1500 staff in the space business covering a wide spectrum of experience and skills, we convey best practice, expertise and innovation in our business. For our activities in GSA, we are currently looking for a Senior Quality Management Specialist. Tasks and Responsibilities The general tasks under the contract consist of the maintenance and continuous improvement of quality management activities at GSA, including the ongoing maintenance of the ISO 9001 certification and the preparation and maintenance of other certifications that form part of the Integrated Management System. They shall be performed under the direct supervision of the GSA Quality Manager and involve close interaction with the GSA Quality Officers. The working language shall be English. The tasks to be performed in SaintGermainenLaye shall also have interfaces with Frenchspeaking stakeholders and subcontractors. The tasks consist mainly of 1 Preparing, implement and followup of internal audits. 2 Supporting inhouse training activities on quality management. 3 Maintaining the Quality Management System QMS documentation. 4 Reviewing other documents produced by GSA from a quality management perspective. 5 Supporting the development of procedures and work instructions. 6 Maintaining the processes related to Anomaly Reporting. 7 Recording and synthesising customer feedback and data on corrective and preventive actions. 8 Collating and analyse qualityrelated indicator reports. 9 Collecting other relevant data to allow for evaluation of the effectiveness of the QMS. 10 Assisting in the maintenance of Risk Management activities. 11 Assisting in the establishment of an Integrated Management System including Information Security and Safety Management. 12 Gap analysis and action plan proposals. 13 Implementation other actions required to maintain quality certification to the IS0 9001 standard. Requirements General experience in quality management of a minimum of 5 years. Proven experience in ISO 9001 related quality management in the last 4 years. Quality management experience provided shall include conceivable ability to synthesize relevant information in support of decision making processes, andor quality assurance experience in drafting reports and management recommendations. Proven quality audit experience internal audits, customer audits gained in the last 4 years of a minimum of 2 projects. The experience may have been gained in the projects informed about under the previous bullet or other projects. Proven experience in the implementation of Integrated Management Systems including the application of ISO 27001 standards. Proven experience in the application of quality management standards in the aerospace sector. Proven technical understanding of GNSS systems. Proven capacity to work and communicate efficiently in English written and oral at least C1 according to Europass CV Classifications. In addition Proven capacity to work and communicate efficiently in French written and oral at least B2 according to Europass CV Classifications. Holder of Personal Security Clearance PSC at EU RESTRICTED level can be another technician than the one with French language capacity obtained before the estimated date of signature of the first specific contract. Application procedure Important All applicants must hold a current valid work permit for France or be EU nationals. Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. If not, your application will remain in our database and can be matched against future openings. You can also login at any time to apply to additional positions. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in our corporate careers website httpwww.serco.comcareersindex.asp If you have any question regarding this position please email space.careersserco.com Position Senior Quality Management Reference QML2FR Application closing date 28.02.2015 Start date Mid 2015 If you are not yet registered with Serco we advise you to register your details by adding your details and attaching your CV via httpswww.amris.comsercoalertssignupform.php For additional information about Serco Group please consult our website www.serco.com For additional information about Serco Europe please consult our website www.serco.comeurope For additional information about ESOC, please consult httpwww.esa.intAboutUsESOC
Tags: management
quality
senior
specialist
Contact Center Management Software streamlines quality monitoring.
2014-08-21 14:30:41| Industrial Newsroom - All News for Today
Allowing contact centers to adapt to new training and coaching methodologies, CXM (Customer Experience Management) v5 offers automated workflows, integrated eLearning, agent portal with testing and training tools, email integration evaluation notification, and integrated agents response. Automation of agent coaching process lets agents respond to coaching questions from evaluation itself, creating immediate 2-way communication between agents and coaches. This story is related to the following:Call Center Management Software |
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software
center
management
Martechnic-Oil Quality Management
2014-06-24 01:00:00| Ship Technology
Established in 1997, Martechnic provides products and solutions for oil quality management. We specialise in lubricant and hydraulic oil, such as marine distillate and marine residual fuels. Our analysis equipment is easy to handle and precise in mea
Tags: management
quality
quality management
management quality
Accellent Turns to NextDocs for Quality Management System (QMS) Delivered via the Cloud
2014-04-30 06:00:00| Industrial Newsroom - All News for Today
CONSHOHOCKEN, Pa. – NextDocs, a leading provider of enterprise content, quality management and compliance solutions, announced today that Accellent Inc., has selected the NextDocs Quality Management System (QMS) to automate and improve the company's internal quality control processes.<br /> <br /> Accellent is a leading provider of outsourced manufacturing and engineering services to the medical device industry. The company selected NextDocs as the new platform because of the solution's ...This story is related to the following:Quality Management Software |
Tags: system
management
via
quality
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