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Tag: utilities
Utilities and Customers Can Benefit from Outage Notifications
2015-03-26 16:07:00| Transmission & Distribution World
Intergraph will help utilities improve customer service during electricity outages with the release of Intergraph Outage Notifications. read more
Tags: customers
benefit
utilities
notifications
Utilities Struggle to Deliver Customer Service via Mobile Websites
2015-03-25 02:55:00| Transmission & Distribution World
While the number of utilities deploying a mobile-enabled website or app continues to increase, customers who access their utility's website via mobile have more difficulty than those using desktop. Content Classification: Curated read more
Tags: service
customer
mobile
customer service
The Changing Relationship Between Utilities and Buildings
2015-03-19 18:09:00| Transmission & Distribution World
An expert from the Engineering Lab at NIST says buildings and utilities are becoming collaborative partners. read more
Tags: relationship
changing
utilities
buildings
"Everything is Changing" - Utilities and Customers Coming Together
2015-03-19 17:39:00| Transmission & Distribution World
Utilities are using increasing amounts of customer data to help meet their expectations. read more
Tags: together
coming
customers
changing
Utilities: Changing Times, Changing Roles
2015-03-19 14:46:00| Transmission & Distribution World
Utilities are moving from a model where they own the entire value stack to one where many players come together to serve customers. So says Adrian Tuck, CEO of Tendril Corp. read more
Tags: times
changing
utilities
roles
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