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Tag: acsi
ACSI: Customer Satisfaction Erodes Further With Weak Results Across Auto Industry
2014-08-26 15:04:36| Auto Dealers - Topix.net
The national ACSI score drops another 0.1 percent to 76.1 on a 100-point scale after experiencing a precipitous 0.8 percent decline in the prior quarter.
Tags: results
auto
customer
industry
Mercedes-Benz Takes Huge ACSI Leap
2013-08-29 09:00:02| AutomotiveDigest.com - Automotive Industry News
Last year Mercedes-Benz was in a tie for 7th place, and this year Mercedes-Benz took the lead in the American Customer Satisfaction Index rankings in the 2013 Auto Industry report. Find out more about the winners in the brand-by-brand rankings. [More]The Article Mercedes-Benz Takes Huge ACSI Leap appeared first on Automotive Digest.
Detroit Automaker Scores Decline in ACSI Survey
2013-08-28 09:00:42| AutomotiveDigest.com - Automotive Industry News
The gap in customer satisfaction between the Detroit Three and Asian automakers is widening, according to a new survey by the American Customer Satisfaction Index. Get the facts and figures on the latest quarterly ACSI survey. [More]The Article Detroit Automaker Scores Decline in ACSI Survey appeared first on Automotive Digest.
Tags: survey
scores
detroit
decline
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