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ACSI: Customer Satisfaction Erodes Further With Weak Results Across Auto Industry

2014-08-26 15:04:36| Auto Dealers - Topix.net

The national ACSI score drops another 0.1 percent to 76.1 on a 100-point scale after experiencing a precipitous 0.8 percent decline in the prior quarter.

Tags: results auto customer industry

 

Mercedes-Benz Takes Huge ACSI Leap

2013-08-29 09:00:02| AutomotiveDigest.com - Automotive Industry News

Last year Mercedes-Benz was in a tie for 7th place, and this year Mercedes-Benz took the lead in the American Customer Satisfaction Index rankings in the 2013 Auto Industry report. Find out more about the winners in the brand-by-brand rankings. [More]The Article Mercedes-Benz Takes Huge ACSI Leap appeared first on Automotive Digest.

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Detroit Automaker Scores Decline in ACSI Survey

2013-08-28 09:00:42| AutomotiveDigest.com - Automotive Industry News

The gap in customer satisfaction between the Detroit Three and Asian automakers is widening, according to a new survey by the American Customer Satisfaction Index. Get the facts and figures on the latest quarterly ACSI survey. [More]The Article Detroit Automaker Scores Decline in ACSI Survey appeared first on Automotive Digest.

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