je.st
news
Tag: energy customers
Thousands of energy customers facing bill shocks
2021-09-24 11:57:05| BBC News | Business | UK Edition
People are awaiting decisions by the regulator about which surviving company will take on their supply.
Tags: bill
energy
customers
thousands
Energy customers hit with backdated bills
2020-01-10 01:00:53| BBC News | Business | UK Edition
Householders are getting billed extra for energy they used years ago, despite a ban on the practice.
Tags: hit
energy
customers
bills
PayPoint: Customers left without energy after outage
2018-07-21 18:54:04| BBC News | Business | UK Edition
Terminals across the UK went down on Saturday but the company says the issue is now resolved.
Tags: left
energy
customers
outage
Putting customers first: how can energy companies provide better customer service?
2016-11-29 01:00:00| Power Technology
Citizens Advices latest energy complaints league table has noted the widest gap between the top and the bottom of the rankings when it comes to dealing with customer complaints, with the lowest-ranked company, Extra Energy, performing 80 times worse
Tags: service
provide
customer
companies
Existing energy customers barred from cheapest deals
2016-09-30 23:57:02| BBC News | Business | UK Edition
Four of the UK's largest energy companies have been barring their own customers from some of the best deals for gas and electricity, the BBC's Moneybox learns
Tags: existing
energy
deals
customers