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Solutions Engineer, o3b mPOWER

2021-05-24 11:13:23| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The mPOWER Solutions Engineer is the primary technical point of contact for prospective and existing customers transitioning to the mPOWER constellation. In this role you will be an integral member of the global SES Solutions Engineering team, providing support in all aspects of defining, developing and implementing solutions for customers service requirements using the full suite of products and services, using both the SES GEO and the O3b MEO satellite assets and ground networks. PRIMARY RESPONSIBILITIES KEY RESULTS AREAS Coordinate endtoend satellitecentric system designs that meetexceed customer requirements Define appropriate KPIs to monitor system and solution performance Ensure alignment with key stakeholders Determination and allocation of resources necessary to accomplish the system design and implementation Support design of technical tools to assist in the recommendations of the system or its utilization by nontechnical internal or external customers Apply segment specific knowledge to develop efficient solutions for global customer base Respond within strict and short deadlines to Request for Proposals RFPs and tenders Perform analysis and critique of different architectures according to customer requirements Support customer meetings to define technical requirements and provide viable solutions Attend technical external trade showspanel discussions relating to SES MEOGEO constellations Maintain awareness of and spur development of space and ground hardware in line with SESs strategic plan Interact with Corporate Development, Marketing, customerfacing entities and the other relevant areas as required to further the success of the mPOWER constellation Compose, present and maintain training packages for Solutions Engineering and wider stakeholders Learn and utilize existing technical tools, or develop as required, to assist in the achievement of the technical solution Contribute to the development and success of specific mPOWER product definitions. Provide technical input and commercial awareness for customer products Provide support to the innovation activities in the respective area of expertise, bringing into SES fresh knowledge acquired in academia and recent work experience Contribute to specific innovation related projects as they would be identified Provide training to customers both internal and external on SES Networks services and products On all above areas, the expected outputs are clear, concise, timely and constructive contributions and recommendations regarding all areas referred to above, based on solid engineering knowledge and experience. COMPETENCIES Technical knowledge Proficiency in satellite transmission analysis and complex solution engineering. Extended knowledge of satellite design, Broadcasting technologies, VSAT networks, network architecture, access schemes, data networking, engineering software development and radio frequency propagation analysis Technical knowledge Proficiency in satellite antenna theory, satellite antenna tracking systems, Amplifier operation and satellite modem operation including understanding of DVBS2x, ACM and ModulationDemodulation operation. OrchestrationAutomation Knowledge of multiple arrangement technologiesfeatures in addition to automated operation of singlemultiple tasks Experience and knowledge of Internet Protocol IP networks, access routing, BGPMPLS, IP Peering and SDN, networking technologies as well as international Carrier services Understanding of Central and Edge architecture and impact to customer serviceexperience. Ability to discuss Big Data Analytics, Network Intelligence and Machine Learning, Service Network Orchestration, Closed Loop Automation. Networking topology skills to include Network Functions Virtualization NFV, Lifecycle Orchestration LSO, Open Network Automation Platform ONAP and Management and Organization MANO. Innovative thinking Networking knowledge to a level whereby the integration of 5G services with Cloud Services will dramatically impact a customers business or service Excellent Negotiation Communication skills Ability to efficiently assist Sales in creating winning technical proposals. Good presentation techniques and effective sales proposal skills. Ability to work effectively in structured or virtual teams. Ability to speak with C level customer staff and drive technical strategic deals Excellent Customer Relation skills Build and maintain relationships with customers guides by the capture team leader to retain and grow revenues and margins as well as the ability to gain a clear understanding of the customers businesses and requirements and be able to offer the customer bespoke advice upon forthcoming product developments or services that could lead to new sales andor to service optimizations Market intelligence new technology developments In this highly competitive market it is necessary to have an ongoing knowledge and understanding of the market and developments in the customer base. Specific trends or shifts in the market need to be monitored, tracked, analyzed and reported to management or other parts of the organization Regional knowledge With customers and staff located in different regions of the world, it is key to understand the variances within the region and as such the differences in market settings, customers expectations requirements to be able to determine the different necessary strategies Talent for technology, interest in both theory and practical work Ability to interface with business and other technical areas within SES and work both autonomous and in interdisciplinary teams including ability to take responsibility for work packages and topics Writing skills for technical documents including specifications and studies Good communication skills and teamspirit Willingness to integrate into an international environment A demonstrated ability to work across organizational boundaries QUALIFICATIONS EXPERIENCE Bachelor in Electrical EngineeringCommunicationsComputer Science MSc, PHD being an asset Minimum of 5 years of relevant industry experience as well as global market experience Extensive knowledge and experience on GEO and preferably MEO services Professional network qualifications necessary e.g. CiscoMEF certifications Knowledge of satellite transmission analysis and optimization Knowledge of satellite access technologies and earth station components Hands on knowledge of the design and architecture of Enterprise and Telecommunications Networks, including Fixed DataMaritimeAeroEnergy access networks implementation and operation including troubleshooting faults and service difficulties Strong knowledge and experience in IP based networks and services GlobalRegional market experience and business cultural awareness Knowledge of English is essential. Additional regional languages desirable Excellent communication ability, both in written and verbal Strong interpersonal, presentation and sales proposal skills Willing to travel internationally and meet directly with clients Ability to work effectively in a global high energy multicultural team Knowledge of project financial structure and company financial structures an advantage SES is an Equal Opportunity and Affirmative Action Employer. APPLY httpscareers.ses.comjobTheHagueSolutionsEngineer2CmPOWER1664768701

Tags: solutions engineer mpower solutions engineer

Senior Solutions Engineer

2021-03-19 17:12:38| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY You are responsible for technical proposal elaboration for infrastructure and media services, support technical contract negotiations and validations, carrying out technical analysis on potential or existing customer services, and contractual committing satellite link performances. Emphasis is on the integrated teamwork approach by providing technical pre sales support tasks and postsales support on dedicated customer accounts. All technical solutions and services provided by SES are generated, validated, and implemented through the Solution Engineering team, ensuring the highest efficiency, technical excellence, and optimized use of the groups assets. You provide an elementary role in the sales acquisition and service delivery process ensuring the Sales revenue targets. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Drive the prequalification technical due diligence of new regional sales opportunities and the preparation of technical, infrastructure and media services proposals in response to customers service requirements, RFIs and RFPs Offer bespoke technical solutions and indepth expertise during customer meetings and contract negotiations and represent also the company during regional trade conferences and exhibitions. Provide the inputs to support the design and development of new products and contribute to competitor analysis Design valueadded digital media solutions for content management and delivery Offer oversight of the assignment of customer services on the satellites and the optimization of satellite resources including the planning activities associated with replacement satellite transitions, service restoration plans and the development of new satellites and new satellite neighborhoods Translate a contractually agreed SLAs into QoS, coordinate with customers, Commercial Operations and SES Engineering for the resolution of operational problems, and interface with the Global Service Delivery teams and other internal stakeholders to ensure that customer service support meets the expectations during the entire service lifecycle Support the development and introduction of new business processes and the development and introduction of software applications Generate technical training material and provide training sessions on relevant SES technical environment and services towards regional team members and new recruits Coach other technical team members in their skills development and progression COMPETENCIES Ability to combine commercial savviness with technical expertise in order to efficiently assist the sales organization Good presentation techniques and effective sales proposal skills. Ability to work effectively in structured or virtual teams Ability to build and maintain relationships as well as the ability to gain a clear understanding of the customers businesses and requirements in order to be able to offer the customer bespoke advice upon forthcoming product developments or services that could lead to new sales andor to service optimizations Ongoing knowledge and understanding of the market and developments in the customer base Good cultural understanding of variances within the region and as such the differences in market settings, customers expectations requirements Ability to efficiently assist Sales in creating winning technical proposals QUALIFICATIONS EXPERIENCE University or engineering degree e.g FH, TH, IST, BSc, MSc in telecommunications or related field At least 7 years of professional experience in a relevant field Proficiency in playout solutions and specifically in cloudbased playout and solution engineering Deep Knowledge of the audiovisual media industry, Broadcasting technologies, DVB, OTT, OVB, IP, VoD. Knowledge about CDN and Azur Microsoft is required, Azur certification is preferred. Knowledge about content management is an advantage. General Knowledge of satellite technology, standards, and market trends for satellite Communications, RF technology and equipment, communication protocols Fluency in English any other regional language is an asset Willingness to travel up to 50 of the time. SES is an Equal Opportunity and Affirmative Action Employer Apply HERE

Tags: solutions senior engineer senior engineer

Solutions Engineer, Fixed Data

2021-01-07 15:13:30| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Solutions Engineer is the primary technical point of contact for prospective and existing customers within the Global Fixed Data segment. The Solutions Engineer is an integral member of the Global Fixed Data segment, providing support in all aspects of defining, developing and implementing solutions to customers service requirements using the full suite of products and services utilizing both the SES GEO and MEO satellite assets and ground networks. Candidates should have experience of RF, Link Budgets, Antenna, Network, Baseband, Mechanical, Systems, Operational, and VSAT engineering background as applied to commercial satellite managed service applications. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Perform link budget analysis to determine optimized capacity requirements and options on MEO and GEO assets Lead capacity management efforts for Fixed Data customers transitioning between regions based upon itineraries and other requirements. Requires collaboration with other departments such as Customer Service Managers CSM, Asset Management AM, Ground Systems and Operations Assist stakeholder teams with respect to large scale projects such as Cband5G clearing, global platform designs, segment product development Prospect prequalification with direct interface with customers prospects engineers, and business development staff Prepare and present customer presentations for service solutions, systems design and standard products Build strong relationships with technical decision makers by providing insight into existing and future technologies and benefits Collaborate with Product Management on new product initiatives and enhancements to verify integration with current systems Provide training to customers both internal and external on SES Networks services and products Engage with customers to schedule operational trials and demonstrations, enhancing the customers knowledge of SES products Represent SES Networks at trade shows and industry conferences Track and understand new applicable technologies, systems and application, including stabilized antenna systems, modems and ground infrastructure Assist Product Development, and Network and Space Systems Engineering in understanding what customers need to grow their business in terms of followon satellite architectures, applications, new product types, ground terminal developments, service cost models, beam placements, and SES Networks operations customer service support Develop optimized technical service solutions and prepare technical proposals for sales requests and formal RFPs with a detailed understanding of the customers service requirements, business environment and commercial strategies Understand SES Networks systems to support endtoend customer service applications Recommend to customers new technologies being developed for use with the SES Networks system which can better serve their needs and increase SES Networks share of wallet When required, provide Solutions Engineering support to alternate segment sales teams. Other adhoc duties or projects, as required by the Line Manager. COMPETENCIES Technical knowledge Proficiency in satellite transmission analysis and complex solution engineering. Extended knowledge of satellite design, Broadcasting technologies, VSAT networks, network architecture, access schemes, data networking, engineering software development and radio frequency Experience and knowledge of Internet Protocol IP networks, access routing, BGPMPLS, IP Peering and SDN, networking technologies as well as international Carrier services Comprehension of Central and Edge architecture and impact to customer serviceexperience. Ability to discuss Big Data Analytics, Network Intelligence and Machine Learning, Service Network Orchestration, Closed Loop Automation. Networking topology skills to include Network Functions Virtualization NFV, Lifecycle Orchestration LSO, Open Network Automation Platform ONAP and Management and Organization MANO. Innovative thinking Networking knowledge to a level whereby the integration of 5G services with Cloud Services could dramatically impact a customers business or service Excellent Negotiation Communication skills Ability to efficiently assist Sales in creating winning technical proposals. Good presentation techniques and effective sales proposal skills. Ability to work effectively in structured or virtual teams Excellent Customer Relation skills Build and maintain relationships with customers guided by the capture team leader to retain and grow revenues and margins as well as the ability to gain a clear understanding of the customers businesses and requirements. Provide innovative advice upon forthcoming product developments or services that could lead to new sales andor to service optimizations QUALIFICATIONS EXPERIENCE Bachelor of Science in Engineering andor Computer Science, or equivalent experience Minimum of 3 years of relevant industry experience Extensive knowledge and experience on GEO andor MEO services Ideally professional network qualifications e.g. CiscoMEF certifications Knowledge of satellite transmission analysis and optimization Knowledge of satellite access technologies and earth station components Hands on knowledge of the design and architecture of Enterprise and Telecommunications Networks, including Mobile Backhaul access networks implementation and operations Strong knowledge and experience in IP based networks and services Regional market experience and business cultural awareness. OTHER KEY REQUIREMENTS COMMENTS Regional market experience and business cultural awareness Knowledge of English is essential. Additional regional languages desirable Excellent communication ability, both in written and verbal Strong interpersonal, presentation and sales proposal skills Willing to travel internationally and meet directly with clients Ability to work effectively in a global high energy multicultural team. In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE

Tags: data solutions fixed engineer

Solutions Engineer, Maritime

2020-11-25 12:12:22| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Maritime Solutions Engineer is the primary technical point of contact for prospective and existing customers within the Maritime Solutions Engineering team. The Solutions Engineer is an integral member of the Maritime Segment team, providing support in all aspects of defining, developing and implementing solutions to customers service requirements using the full suite of products and services utilizing both the SES GEO and MEO satellite assets and ground networks. The role will also require knowledge and application of hardware both onboard the vessel and shoreside. Candidates should have experience of RF, Link Budgets, Antenna, Network, Baseband, Mechanical, Systems, Operational, and VSAT engineering background as applied to commercial satellite managed service applications. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Perform link budget analysis to determine optimized capacity requirements and options on MEO and GEO assets Lead capacity management efforts for maritime customers transitioning between regions based upon itineraries and other requirements. Requires collaboration with other departments such as Customer Service Managers CSM, Asset Management AM, Ground Systems and Operations Assist stakeholder teams with respect to large scale projects such as Cband5G clearing, global platform designs, segment product development Prospect prequalification with direct interface with customers prospects engineers, and business development staff Prepare and present customer presentations for service solutions, systems design and standard products Build strong relationships with technical decision makers by providing insight into existing and future technologies and benefits Collaborate with Product Management on new product initiatives and enhancements to verify integration with current systems Provide training to customers both internal and external on SES Networks services and products Engage with customers to schedule operational trials and demonstrations, enhancing the customers knowledge of SES products Represent SES Networks at trade shows and industry conferences Track and understand new applicable technologies, systems and application, including stabilized antenna systems, modems and ground infrastructure Assist Product Development, and Network and Space Systems Engineering in understanding what customers need to grow their business in terms of followon satellite architectures, applications, new product types, ground terminal developments, service cost models, beam placements, and SES Networks operations customer service support Develop optimized technical service solutions and prepare technical proposals for sales requests and formal RFPs with a detailed understanding of the customers service requirements, business environment and commercial strategies Understand SES Networks systems to support endtoend customer service applications Recommend to customers new technologies being developed for use with the SES Networks system which can better serve their needs and increase SES Networks share of wallet When required, provide Solutions Engineering support to alternate segment sales teams. Other adhoc duties or projects, as required by the Line Manager COMPETENCIES Technical knowledge Proficiency in satellite transmission analysis and complex solution engineering. Extended knowledge of satellite design, Broadcasting technologies, VSAT networks, network architecture, access schemes, data networking, engineering software development and radio frequency Experience and knowledge of Internet Protocol IP networks, access routing, BGPMPLS, IP Peering and SDN, networking technologies as well as international Carrier services Ideally experience in the Cruise Industry relating to technical design and operations. Conversant with ADE Above Deck Equipment and BDE Below Deck Equipment and related technology and vendors Networking topology skills to include Network Functions Virtualization NFV, Lifecycle Orchestration LSO, Open Network Automation Platform ONAP and Management and Organization MANO Innovative thinking Networking knowledge to a level whereby the integration of 5G services with Cloud Services could dramatically impact a customers business or service Excellent Negotiation Communication skills Ability to efficiently assist Sales in creating winning technical proposals. Good presentation techniques and effective sales proposal skills. Ability to work effectively in structured or virtual teams Excellent Customer Relation skills Build and maintain relationships with customers guided by the capture team leader to retain and grow revenues and margins as well as the ability to gain a clear understanding of the customers businesses and requirements. Provide innovative advice upon forthcoming product developments or services that could lead to new sales andor to service optimizations Market intelligence new technology developments In this highly competitive market it is necessary to have an ongoing knowledge and understanding of the market and developments. Specific trends or shifts in the market need to be monitored, tracked, analyzed and reported QUALIFICATIONS EXPERIENCE Bachelor of Science in Engineering andor Computer Science, or equivalent experience At least 3 years of experience in developing EndtoEnd E2E communications solutionsservices and baseband systems At least 3 years of experience operating andor maintaining SATCOM systems, terminals and satellitebased networking and data systems, remote baseband, IF, RF, antennas and WANLAN equipment Cruise hardware and operation an advantage At least 3 years of experience in the development or application of VSAT baseband equipment andor deployment of maritime SATCOM networks Experienced in developing high availability satellite or telecommunications systems Complete understanding of GEO and MEO telecommunications satellite technologies and systems Experience in using andor administration of monitoring and control systems Strong understanding of System Engineering principles, techniques and processes Working knowledge of networking concepts and theory OTHER KEY REQUIREMENTS COMMENTS Cruise market experience and business cultural awareness Knowledge of English is essential. Additional regional languages desirable Excellent communication ability, both in written and verbal Strong interpersonal, presentation and sales proposal skills Willing to travel internationally and meet directly with clients Ability to work effectively in a global high energy multicultural team SES is an Equal Opportunity and Affirmative Action Employer Apply HERE

Tags: solutions engineer maritime solutions engineer

Segment Solutions Engineer, Global Government

2020-11-02 18:12:11| Space-careers.com Jobs RSS

Role Description Summary As part of the Solutions Engineering team, the Government Solutions Engineer will work directly with the Government Solutions Manager and associated team members to develop technical and product led solutions for the Government segment. The Government Senior Solutions Engineer will support the development of the market segment by working closely with the respective commercial, market and product development leads to identify and meet customermarket technical requirements. The Senior Solutions Engineer will also work closely with the SES Networks Product Design Engineering groups to deliver the required solutions. Close cooperation with numerous SES Network groups will be required to ensure solutions are innovative, differentiated and commercially viable. The Senior Solutions Engineer is the primary technical point of contact for our government Distribution Partners DP and enduser customers within the Government business sector and technical liaison to Solutions Engineering and service delivery teams. The Senior Sales Engineer is an integral member of the Government business development and account management teams providing support in all aspects of defining, developing and implementing solutions for distribution partners and enduser. The Senior Solutions Engineer will also be responsible for supporting the GovSat entity from a technical perspective, and will be required to have or obtain the appropriate security clearances NATO SECRET minimum. Primary responsibilities Key result areas Requirements qualification and validation with DP and enduser customers engineers directly, and managementbusiness development staff Assist DP in i The development of optimized technical service solutions for enduser customer requirements ii preparation of technical proposals in support of formalinformal sales requests iii preparation of formal RFP responses with a detailed understanding of the enduser customers service needs, applicationmission environment and Total Cost of Ownership TCO drivers Maintains familiarity of the SES Networks Generally Available GA products, the Product Road Map and longerterm Technology Road Map helping to define and develop activities ensuring they maintain relevance and differentiation Maintains a high standard of technical development within the Government market segment. Explores new technologies and works with vendors to support the requirement of exceeding customer expectations Identify key areas of noncompliance and provide management with viable alternate solutions. Provides support for the design and engineering development of SES Networks Government product concepts as required, ensuring a consistent approach to ease internal operation and efficient development practices Ability to investigate new technologies to enhance user experience. Appreciate in theatre environments and associated constraints. Ability to deliver innovative solutions for review to Senior SES Network management In collaboration with other technical resources, engages with industry vendors to understand their development road maps and influence them for the benefit of the SES Networks and its customers where possible Manage demonstrations and testing from a technical perspective to demonstrate SES Networks MEOGEO capabilities relating to Government communications Facilitate interaction with other technical resources, i.e. Technology innovation to take best advantage of technology development trends Ensure all relevant security requirements and guidelines are understood and appropriately implemented Defining and implementing appropriate tools and technologies to foster a collaborative workspace for all team members Maintains organization ethics and morals and adheres to the SES Way of Working, ethics and codes. Competencies Ability to deliver tasks and projects in a timely manner. Establish working practices within the Solutions Engineering team and challenge legacy concepts where applicable Teamwork ability to work closely in local and remote teams. Ensure projects are managed and all relevant resources are utilized. Ability to encourage team members for delivery of premium solutions. Establishes and maintains good working relationships is cooperative and helps when needed while demonstrating an openminded attitude. Shows an ability to work with others and relies on them to achieve common goals. Values the contribution of others and disseminates information freely. Communication and influencing can compile, interpret and present information on complex and important issues. Ability to negotiate, persuade and influence people in contentious locally sensitive situations, anticipating and planning for objections and how to overcome them. Work openly and supportively with one another solving problems Knowledge of Internet Protocol IP networks, access routing, BGPMPLS, IP Peering and SDN, networking technologies in addition to international Carrier services Problem solving has the capacity to analyze complex and diverse problems, in the Government Market, that could have a major impact on the organization Knowledge and skills illustrates a thorough broad and deep understanding, builds on concepts and experience Regional knowledge With customers and staff located in different regions of the world, it is key to understand the variances within the region and as such the differences in market settings, customers expectations requirements to be able to determine the different necessary strategies Change and innovation the ability to proactively identify and promote the need for change, overcome resistance and provide support to others where necessary to realize the benefits. Has the capability to use each opportunity to further develop the different technology aspects perseverance to get the job done Comprehension of satellite technologies, ground equipment, antennas, licensing, testing, certification, military standardsspecifications, governing bodies and encrypted communication systems Accountability and decision making the ability to be responsible for evaluating options and presenting recommendations on initiatives which will have a significant contribution to business success and are likely to involve balancing risk with opportunity Illustrates effective negotiation skills with strong commercial and analytical abilities illustrates outstanding business judgment Strong presentation skills possesses the ability to produce and present in an inspiring manner to a variety of internal and external audiences. Eager to stay current on industry business trends and developments Qualifications Experience Bachelors in Electrical EngineeringCommunicationsComputer Science or at least 7 years of practical and directly related experience Minimum of 5 years of relevant industry experience coupled with at least 3 years in a similar, Solutions Engineeringpresales role Minimum 1 year experience in military, DoD environment or working with Government customers Excellent communication ability, both in written and verbal forms Strong interpersonal, presentation and technical sales proposal skills Knowledge of English is essential. Additional regional languages desirable Knowledge of satellite transmission analysis and optimization Knowledge of satellite access technologies and earth station components A working knowledge of the design and architecture of enterprise networks that utilize and incorporate satellite communications for government applications, including but not limited to command and control, remote and mobile video conferencing, ISR, back office business systems, VOIP, etc. handson experience with some or all these applications a preference Willingness to travel international, up to 50 of time Security clearance existing or renewable. Mandatory Can be supported by SES. SES is an Equal Opportunity and Affirmative Action Employer Apply HERE

Tags: global government solutions engineer

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