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Tag: smc
SMC Operator Playout and NOC
2021-03-31 10:12:02| Space-careers.com Jobs RSS
ROLE DECRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues Apply HERE
Tags: operator
smc
noc
playout
SMC Operator Playout and NOC
2020-11-25 12:12:22| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues SES is an Equal Opportunity and Affirmative Action Employer Apply HERE
Tags: operator
smc
noc
playout
Deals this week: Viking Cruises, International Container Terminal Services (ICTSI), Schulte Marine Concept (SMC)
2017-10-27 01:00:00| Ship Technology
US-based shipping line Viking Cruises has ordered seven new river cruise ships, including six new Viking Longships to be put into service in the existing routes on the rivers Rhine, Main and Danube in Europe, and an additional ship to be operated on
Tags: services
international
week
deals
Deals this week: Laminaria, Korea Western Power, SMC Global Power Holdings
2017-09-08 01:00:00| Power Technology
Laminaria has raised 2m ($2.4m) in venture financing from Participatie Maatschappij Vlaanderen (PMV), QBIC II, and Clean Energy Innovative Projects.
Tags: power
week
global
western
Pentax SMC DA 18-135mm F/3.5-5.6 ED AL (IF) DC WR
2017-02-08 11:05:21| PC Magazine: New Product Reviews
The Pentax SMC DA 18-135mm F/3.5-5.6 ED AL (IF) DC WR lens features an all-weather design and delivers on its promise of a long zoom range, but its image quality is disappointing.