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Globecast deploys Elecard to monitor cloud playout quality

2021-07-14 08:46:20| Digital TV News

July 13, 2021 Elecard has announced that Globecast has deployed Elecard's Boro monitoring system as part of its playout infrastructure to help ensure smooth development, implementation and operation of the cloud platform.

Tags: quality monitor cloud deploys

 

SMC Operator Playout and NOC

2021-03-31 10:12:02| Space-careers.com Jobs RSS

ROLE DECRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues Apply HERE

Tags: operator smc noc playout

 
 

Brightcove adds Cloud Playout feature

2021-02-09 15:40:11| Digital TV News

Brightcove (NASDAQ: BCOV) has launched Brightcove Cloud Playout. The feature enables users to program a scheduled playout of both on-demand video assets and live footage or events into a single stream.

Tags: feature adds cloud brightcove

 

Systems Engineer, Playout

2021-01-26 12:12:22| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The Systems Engineer, Playout acts as a subproject owner for technical playout platform integration. It provides indepth technical expertise for developing new products and services as well as deep investigation of operational issues which could not be resolved in the 2nd level. Further it provides a lab environment to facilitate offair replication of operational issues, testing of new equipment or software and integration testing of new products. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Manage and operate a playout infrastructure in an SDI based multichannel environment Interface and Interact with the TechnologyEngineering relevant functions and departments Deliver projects in time, in respect of Quality Assurance standards as well as the allocated budget Lead technical subprojects for video services implementations for individual customer projects or platform projects Support the product development process by providing technical expertise and practical testing Meet with vendors and customers to provide training and product demonstrations Understand customer needs and expectations Provide 3rd level support function to the 247 playout operations COMPETENCIES Ability to find diplomatic solutions in a complex environment Teamwork Proven team player, who relishes being part of a global team Indepth understanding of technical background of playout services equipment Excellent verbal and written communication and presentation skills and the ability to communicate effectively with customers and various internal departments Ability to organize, prioritize and handle multiple timesensitive tasks in a demanding environment Formulating strategic visions with expertise for stateoftheart solutions and future trends Ability to assess technical feasibilities in relation to available resources and available time Ability to understand complex technical relationships and ability to transform extensive dependencies to clear and coherent presentations Skill to define solutions and products and the related execution planning with the development and operations teams Decisiveness, flexibility and selfmotivation, ability to set clear targets and ability to cope with pressure Willingness to work on call standby during out of office hours weekends QUALIFICATIONS EXPERIENCE Minimum Bachelors degree Engineering, Technology, Computer Science, etc. or equivalent experience required Creative and technically savvy engineer with minimum 3 years work experience of creating and launching video solutions Deep technical background in the broadcast, telecommunication or electronic media industry Adept at defining, developing, and launching new solutions IT related knowledge such as, but not limited to virtualization cloud solutions Good project management skills Proven ability to define technical product solutions with commercial awareness and business acumen Demonstrated strengths as interface for technical Operations and Product Management organizations Fluency in English, German being an asset SES is an Equal Opportunity and Affirmative Action Employer. Apply HERE

Tags: systems engineer systems engineer playout

 

SMC Operator Playout and NOC

2020-11-25 12:12:22| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY SES is providing an increasing set of customerfacing applications being hosted in one of our datacenters or in public cloud infrastructure. Your main task is to provide appropriate technical support to our customers by understanding their issues and either providing a solution directly or escalating to the appropriate instance internally or externally. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Provide B2B customer support for professional video applications on a 247 basis. Research, resolve, respond to, and document end user inquiries and escalate or reassign issues and problems as needed to appropriate resource for resolution. Implement new customer services and optimize operational services. Engage directly with the customers in identification of the issues and in reaching the solution as required Monitor application performance Identify and proactively communicate with software providers and IT infrastructure providers ensuring the needs of the customer are met Participate in and manage application oriented projects. Oversee project phases and ensure timely completion of projects COMPETENCIES Adaptability and willingness to learn Strong analytical troubleshooting and problemsolving Strong clientfacing and communication skills Strong customer focus, including experience working with customers directly, and prioritizing customer needs incl. solving outages Responsible, selfmotivated, professional, energetic Strong written and verbal communication skills Ability to perform well as a selfstarter Ability to prioritize workload, and adapt to new processes and procedures quickly Excellent work ethic and ability to perform independently and within a teambased environment QUALIFICATIONS EXPERIENCE A.S. B.S. in Software Engineering or a related degree Experience providing customer support in a technical capacity and handling as well as documenting requests with tools like Jira and Confluence Familiarity with Amazon AWS Services, MS Azure, MS Windows Server and Client Operating Systems, various LinuxDistributions and FirewallSolutions JuniperPaloAlto Networks SoftwareDevelopment Skills in GoLang, C or PHPJava are a plus Experience with troubleshooting network connectivity issues SES is an Equal Opportunity and Affirmative Action Employer Apply HERE

Tags: operator smc noc playout

 

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