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Tag: refund
Apple ordered to refund parents for kids' in-app purchases
2014-01-16 08:53:00| Telecompaper Headlines
(Telecompaper) Apple has agreed to refund at least USD 32.5 million to customers to settle a Federal Trade Commission complaint that the company billed consumers for app purchases by children without their parents' consent. Under the terms of the settlement with the FTC, Apple also will be required to change its billing practices to ensure that it has obtained express, informed consent from consumers before charging them for items sold in mobile apps. Apple was found to have violated the FTC Act by failing to tell parents that by entering a password they were approving a single in-app purchase and also 15 minutes of additional unlimited purchases their children could make without further action by the parent. In addition, Apple has often presented a screen with a prompt for a parent to enter his or her password in a kids' app, without explaining to the account holder that password entry would finalize any purchase. According to the FTC, Apple has received "at least tens of thousands of complaints" about unauthorized in-app purchases by children. The company must make the changes to its billing practices by 31 March and will have 12 months to inform and refund customers affected by the previous system.
Tags: kids
parents
apple
ordered
Apple to Refund $32.5M in FTC In-App Purchase Settlement
2014-01-15 22:33:25| PC Magazine Cell Phones Product Guide
Apple has agreed to refund at least $32.5 million to customers in a settlement with the Federal Trade Commission over unauthorized in-app purchases made by children, the agency announced Wednesday.
Tags: purchase
apple
refund
settlement
Apple ordered to refund parents for kids' in-app purchases
2014-01-15 19:30:00| Telecompaper Headlines
(Telecompaper) Apple has agreed to refund at least USD 32.5 million to customers to settle a Federal Trade Commission complaint that the company billed consumers for app purchases by children without their parents' consent. Under the terms of the settlement with the FTC, Apple also will be required to change its billing practices to ensure that it has obtained express, informed consent from consumers before charging them for items sold in mobile apps. Apple was found to have violated the FTC Act by failing to tell parents that by entering a password they were approving a single in-app purchase and also 15 minutes of additional unlimited purchases their children could make without further action by the parent. In addition, Apple has often presented a screen with a prompt for a parent to enter his or her password in a kids' app, without explaining to the account holder that password entry would finalize any purchase. According to the FTC, Apple has received "at least tens of thousands of complaints" about unauthorized in-app purchases by children. The company must make the changes to its billing practices by 31 March and will have 12 months to inform and refund customers affected by the previous system.
Tags: kids
parents
apple
ordered
Apple to refund $32.5m to parents
2014-01-15 19:18:42| BBC News | Business | UK Edition
Apple will pay at least $32.5m (19.9m) in refunds to parents whose children made in-app purchases without their consent.
Tags: parents
apple
refund
325m
Heh: Obamacare advocate Richard Blumenthal says UPS should refund customers for late deliveries
2013-12-28 06:03:55| Air Courier - Topix.net
There's nobody more qualified to point the finger of shame at a private company for failing to live up to service expectations than a U.S. Senator helping daily to add to a $17 trillion national debt who is also a staunch supporter of the Obamacare train wreck.
Tags: late
customers
richard
ups
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