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Rail customer service: learning lessons from the sharing economy

2015-06-19 01:00:00| Railway Technology

With disruptive start-ups continuing to use technology to tear open established industries by offering an enjoyable and easy customer experience, the rail industry must put customer service at its core. From more competitive pricing to pop-up shops,

Tags: service customer customer service learning

 

Parsons Brinckerhoff Team Wins $700-Million High-Speed Rail Contract

2015-06-18 19:37:47| ENR.com: Headline News

International venture will oversee Californias foray into 21st-century rapid transit.

Tags: team contract wins rail

 
 

National Express receives two German rail contracts from North Rhine-Westphalia authorities

2015-06-18 01:00:00| Railway Technology

UK-based intercity coach operator National Express has been selected as the preferred bidder by local transport authorities in North Rhine-Westphalia for a further two rail contracts in Germany.

Tags: north national express german

 

MTA rail crossing safety campaign expanded to movie theaters

2015-06-18 00:57:54| Railroads - Topix.net

The MTA Wednesday formalized a partnership with the nation's leading rail safety organization to raise awareness about railroad track dangers, including through a first-of-its-kind advertising campaign. The respective heads of the Metropolitan Transportation Authority and the nonprofit Operation Lifesaver Inc. signed the agreement that will see the two groups work together on several rail... The MTA Wednesday formalized a partnership with the nation's leading rail safety organization to raise awareness about railroad track dangers, including through a first-of-its-kind advertising campaign.

Tags: movie safety expanded campaign

 

MassDOT Acquires Framingham Secondary Rail Line for $23M

2015-06-17 20:42:23| Railroads - Topix.net

The Massachusetts Department of Transportation announced Wednesday the acquisition of the Framingham Secondary Rail Line, a 21-mile segment of rail that connects Framingham and Mansfield, from CSX Corporation for $23 million. The purchase of the line will support existing needs for freight transport and will create a potential for a future pilot passenger service, MassDOT said in a press release.

Tags: line secondary rail acquires

 

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