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Opinion: Huge Opportunity for UK Experience in Growing US Offshore Wind

2021-10-22 22:00:00| OGI

The U.S. offshore wind industry is on the verge of significant acceleration over the coming years, which creates opportunities for experienced U.K. companies, says Jeff Tingley, head of strategy and market development at Xodus.

Tags: us experience opinion opportunity

The emerging customer experience in telecoms

2021-10-22 02:00:00| Total Telecom industry news

The last year should have been a golden year for European telecommunication (telecoms) companies. Tens of millions of people were forced to work from home in response to Covid-19 and have become increasingly reliant on robust residential broadband and mobile phone networks to do their jobs and entertain themselves. Demand for the industry’s most important product — connectivity — has never been higher. With the advent of significant mergers and acquisitions in the UK telecoms sector, such as Vodafone’s move to split off its telecom tower business into a separate company to handle the business of constructing, owning and operating its communications towers and Telefónica’s decision to merge its O2 business in the UK with Virgin Media, the race is on to acquire customers and secure market share. At the same time, organisational need to deliver a superior brand and customer experience to retain customers has never been as vital…read more on TotalTele.com »

Tags: experience customer emerging telecoms

Episode 125: Where Customer Experience Meets Sustainability with Intel

2021-10-11 09:00:00| Waste Age

In this weeks episode of NothingWasted!, we chat with Melissa Gregg, chief technologist, user experience and sustainability at Intel. Gregg shared her insights on designing for reuse and circularity, how the pandemic helped to accelerate reuse, and

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Episode 125: Where Customer Experience Meets Sustainability with Intel (Transcript)

2021-10-11 09:00:00| Waste Age

[00:00:00] Liz Bothwell: Hi everyone, welcome to Waste360's NothingWasted! Podcast. On every episode, we invite the most interesting people in waste recycling and organics to sit down with us and chat candidly about their thoughts, their work, t

Tags: experience customer intel meets