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Is Your Call Center Frustrating Customers?

2015-11-10 12:57:23| IT Services - Topix.net

Do employees at your customer service call center feel like they're dealing with more frustrated customers than ever before? New research from Mattersight offers some insights into why this might be. According to Mattersight, more than two-thirds of customers who speak to call center reps feel frustrated before they even place a call.

Tags: center call customers call center

 

Canada's Finance Minister: 'Frustrating' Keystone Delay Hinders Canada Economy

2015-05-14 14:37:00| Climate Ark Climate Change & Global Warming Newsfeed

Bloomberg: Delayed approval of TransCanada Corp.s Keystone XL pipeline is frustrating and puts off any economic benefit from the project, according to Canadas Finance Minister. Speaking today in New York, Joe Oliver praised the trading relationship between the two countries and said candor is not out of place when we believe matters could be handled a trifle better. The Finance Minister spoke after the U.S. Ambassador to Canada, who said the relationship between the two countries is about more than...

Tags: canada finance economy minister

 
 

'Frenzied' real estate market frustrating some buyers

2015-04-26 11:32:53| Real Estate - Topix.net

Buyer anxiety is rising as the pace of home sales is faster than brokers are able to replenish inventory, according to members of Northwest Multiple Listing Service. Figures released for March show 11,408 pending sales during the month in the Northwest MLS area, while only 10,505 sellers listed their homes for sale during the same period.

Tags: real estate market real estate

 

Frustrating Boston Scientific Is Not What the Investor Ordered

2014-08-29 10:45:05| Biotech - Topix.net

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Tags: scientific boston ordered investor

 

Climate Change Deniers Frustrating Obama

2014-06-08 18:30:00| Climate Ark Climate Change & Global Warming Newsfeed

Guardian Liberty Voice: Look, its frustrating when the science is in front of us, said President Barack Obama in an interview with the New York Times. When asked if he wanted to just go off on the climate change deniers that are in Congress, Obama responded yeah, absolutely. On June 2 Obama and his administration took what some consider to be a very promising step in the direction of reducing our carbon emissions as a nation, by mandating new Environmental Protection Agency (EPA) regulations that focus mainly...

Tags: change climate climate change obama

 

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