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Ameyo Helps Cegura Technologies Expand Its Customer Reach by Powering the BPO's Contact Center

2015-03-16 11:31:15| Industrial Newsroom - All News for Today

GURGAON, India - Contact center technology and services leader, Ameyo (http://www.ameyo.com) is pleased to announce that Cegura Technologies, an emerging BPO service provider with presence in India, Philippines, and UK, headquartered in Kolkata, India that offers lead generation, appointment setting, customer...

Tags: contact center customer reach

 

Goodyear-FleetHQ helps one-millionth customer

2014-09-02 20:59:43| Industrial Machines - Topix.net

Goodyear-FleetHQ began offering Emergency Roadside Service in late-2007, and the one millionth Goodyear-FleetHQ Emergency Roadside Service call took place early in August, 2014.

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Quiet, Efficient Duplex Scanner helps enhance customer service.

2014-06-18 14:31:27| Industrial Newsroom - All News for Today

Accommodating complex document capture and management needs in business environments, KODAK SCANMATE i1150 offers transaction-based scanning, with 40 ppm rate for first 10 pages and 25 ppm thereafter, as well as integrated bar code recognition engine. Product can scan in black and white, grayscale, and color, and is designed for use in customer-facing situations where documents and ID cards need to be scanned as part of business process. Icon-based color LCD interface facilitates operation. This story is related to the following:Automatic IDSearch for suppliers of: Document Scanners |

Tags: service customer customer service helps

 

iPhone helps Deutsche Telekom US customer numbers

2013-05-08 11:14:37| Telecom - Topix.net

Deutsche Telekom stopped losing U.S. customers in the first quarter after it dropped conventional two-year contracts and added Apple's iPhone to its lineup, the German company said Wednesday.

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Live Chat Customer Support Helps Dealers and Customers Relate

2013-04-26 15:19:24| AutomotiveDigest.com - Automotive Industry News

Editorial comment: A recent study conducted by Lauren Friedman, president of the e-tailing Group, digs deeply into live chat customer support as it pertains to uncovering consumer insight when shopping online for the purchase of a new car. Solve My Problem Now, say Customers Customers embrace every form of service available, according to this recent Internet study of customer behavior when shopping online. They have a problem and they want it solved now. Is There a Single Solution? Consumers know how to get the attention of companies they do business with, often taking a multi-pronged approach to seeking support. Ms. Friedman advises dealers not to ignore their email. Sending an email, once considered to be on the chopping block, has now become a top choice, making it universally appealing to customer service seekers. Lauren Friedmans Research report, Live Chat Effectiveness, a Study of Internet Shoppers 2013, is a must-read for dealers who want to build customer relations at their dealership among established customers and potential customers. [Read more] The Article Live Chat Customer Support Helps Dealers and Customers Relate appeared first on Automotive Digest.

Tags: support live customer chat

 

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