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Application Engineer
2020-11-17 16:12:01| Space-careers.com Jobs RSS
Job Introduction At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone. Serco and Proud Make a difference every day. We currently have an exciting opportunity for an Application Engineer, based in Frascati, Italy. Main Responsibilities The postholder will focus on the below main responsibilities Provide customers with ongoing application technical support. This support includes responding to customer issues, transferring to operations updated software that solves bug issues, performing installations and working with the customer service team Acquire and analyse customer needs and problems, making recommendations for new developing solutions Customer analysis to tune applications that respond to customer need Generation and maintenance of Operational Procedures and work instructions Management of service incidents, anomalies and issues troubleshooting Support testing and verification activities Support the maintenance, operation and transfer of the managed applications Provide innovative solutions to common problems Generate ideas for innovating managed applications Work with customer service and quality analysis teams to optimize products and ensure products stay uptodate and continue to satisfy customer needs Contribute to the continuous evolution of the managed applications Regular interaction with technical, applications and operational staff to ensure systems integrity and security Application monitoring and alarm analysis Interface with third party suppliers Technical notes editing support Execute regular application maintenance activities Successful Candidate The successful Candidate will bring Technical skills Good knowledge in Linux Operating Systems e.g. RedHat, CentOS Knowledge of Linux shell scripting Knowledge of Database Management Systems Knowledge of Apache Knowledge of Tomcat Knowledge of JBoss Technical Certifications are an asset Personal Skills Fluent in English Language both written and spoken Good communications skills Capacity of working in team Capacity of achieving schedule and milestones Capacity of working under pressure Proactive problem solving attitude Ability to work in a team and to share and acquire knowledge Willingness to travel abroad for shortterm periods Knowledge and Experience at least 2 years experience in validation and qualification activities at least 2 years experience in application support Preferable English Certification B1 Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.You may submit a written request revoking your consent to this agreement at any
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application engineer
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Category:Transportation and Logistics