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How can I maintain successful customer service on social media?

2015-04-29 15:50:43| Marketing and Public Relations - M&O

Did you know that 67% of U.S. consumers have used a companys social media site to ask questions, report satisfaction, or to complain? That means your customers will inevitably take to Facebook, Yelp, or Twitter to talk about your brand. The question creating stress for many businesses is: Are you ready to field questions, comments,… The post How can I maintain successful customer service on social media? appeared first on Newsroom.

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Category:Information Technology

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