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ICT Operations Officer

2019-12-16 17:12:42| Space-careers.com Jobs RSS

The ICT FML Department shall proactively contribute to the fulfilment of the Agencys mission, particularly regarding all matters related to the management of the GSA ICT systems and the management of GSA facilities and logistics across various GSA offices in the EU. Among other tasks the ICT FML Department shall support the business needs of the Agency from technical and organisational standpoints through leading and managing the ICT and FML department and activities of the Agency, including in particular Plan and manage the implementation, procurement, development, operation, maintenance, improvement and administration of GSA ICT infrastructure for both unclassified systems and systems processing EU classified information up to SECRET UEEU SECRET and across all GSA sites Plan and manage the implementation, procurement, development, operation, maintenance, improvement and administration of GSA ICT software applications, including support to document management and archiving, in particular working closely with the Records Information Manager and Legal Department Ensure that information systems are synchronised with the needs of the Agency in order to maximise the benefits from using modern technologies and the overall efficiency and performance of the Agency Ensure ICT security management, in particular working closely with the Security Department Provide ICT expertise to the GSA and support to end users internal and external in all GSA sites Ensure ICT FML business continuity, in particular working closely with the Security Department and Internal Control Coordinator Oversee and ensure consistency in the management and the provision of appropriate facilities and logistics, including ensuring compliance with applicable health safety requirements, for the activities of the GSA across all GSA offices, in particular working closely with the Security Department TASKS AND RESPONSIBILITIES The ICT Operations Officer is responsible for the management of GSA infrastructure and information systems lifecycle as well as for the administration of GSA ICT systems on advanced level. The ICT Operations Officer reports to the ICT Operations and Project Manager. The jobholder will have the following nonexhaustive list of tasks Management of GSA infrastructure and information systems lifecycle Cooperation on defining and refining enterprise architecture of GSA information systems and GSA software development projects Support the integration of newly developed or customised applications into the GSA production infrastructure Confirm compatibility and compliance of systems with corporate business requirements and needs Management of inventory of ICT equipment, timely replacement and maintenance Management of data, servers, device configuration backup and restore Maintaining operational documentation Monitoring of system health as well as incident and problem management Preparation of purchase orders and verification of invoices Software license management Administration of GSA ICT systems on advanced level up to level of SECRET EU Administration of Microsoft Windows server platform Administration of Microsoft virtualization platform Administration of DELL EMC storage systems Administration of ADDS, ADFS, DNS, DHCP Administration of FilePrint services Administration of SQL server services Administration of Sharepoint services MINIMUM QUALIFICATIONS The selection procedure is open to applicants who satisfy the following eligibility criteria, on the closing date for application Have a level of education which corresponds to postsecondary education attested by a diploma, or secondary education attested by a diploma giving access to postsecondary education and appropriate professional experience of three years Be a national of a Member State of the European Union Be entitled to his or her full rights as citizen Have fulfilled any obligations imposed by the applicable laws concerning military service Meet the character requirements for the duties involved Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of hisher duties Be physically fit to perform the duties linked to the post APPLICATION PROCEDURE In order to be considered for this position, candidates need to create an account by registering via the GSA erecruitment tool. Only applications submitted via the erecruitment tool will be accepted. Applications sent via email or post will not be taken into consideration. A full job description and further information on the application procedure can be found here httpsvacancies.gsa.europa.eu The GSAs systems support the most commonly used Internet browsers. If you encounter issues, please consider changing the browser first before contacting us.

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