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Manager, Space Operations Center SOC, Manassas, Virginia
2018-10-03 22:27:13| Space-careers.com Jobs RSS
Where others see barriers, we see opportunities. Do you enjoy supporting customers realizing breakthrough value? Do you stay attuned to your customers needs and visions? Do you like to work openly and supportively together with your colleagues and customers? Our work involves many different minds and skills, it cant be done alone. Its a great time being SES. SES is the worldleading satellite operator providing endtoend communications solutions. SES leads across new technologies in video, enterprise, mobility and government. We are a team of people coming from all across the globe who work together to make a real difference in the world. We help to bridge the digital divide by connecting millions of people on the African continent. We make it possible for people to stay connected while flying 10km up on a commercial airplane. We provide expensive satellite coverage of all of the worlds seas and ocean regions via our dedicated mobility beams. We distribute 7,400 channels to more than 1 billion people in 317 million homes. We work together with our partners to develop new standards that transform how people consume and enjoy entertainment. Your Job The Manager, SOC Manassas, has following two main areas of contribution manage the MEO Satellite Control Center in Manassas be the technical lead and POC in Manassas to everyone and trainer for the Real Time Analyst team. Your Responsibilities Role 1 SOC Manager in Manassas Responsible for the daytoday flight operations activities of the MEO satellites, organizing and supporting a 24 hours 7 days a week operational environment in consequence Manage a technical staff of 4 Real Time Analysts and a Team Leader ensure staff is fully certifiedaccredited and regularly trained perform the full APR cycle for the Team Leader and cascade down the needed tasks and objectives to the RTA Team Leader and RTAs as a group Ensure the Satellite Control Center is continuously fully operational and coordinate activities with all ground and space groups worldwide in consequence Manage the development of innovative solutions new SOC tools, new processes, infrastructure upgrade, task automation to cope with increasing operational complexity and workload significant increase of the number of satellites and operational constraints, different ground control systems Ensure availability of required operational procedures, policies and tools task scheduler, log book, alarm log. Liaise with all operations and engineering Managers to ensure that the operational concepts, procedures and systemstools used in the control of the satellites are maintained and updated as necessary, proposing improvements when operationally required Coordinate and ensure the 24 hr availability and use of a diverse worldwide network of operational resources Continuously improving the safety, performance and efficiency of operations. Perform other duties as assigned by the Senior Manager. Role 2 Mission Operations System Engineer Provide System Engineer for Space Ops TTC resources ensure system readiness, manage resource utilization, and provide Change Request support to the Schedulers to mitigate outages as required Lead the integration and deployment of alternative TTC resources and manage tools that will enhance the resource utilization. Lead communication and support with adjacent organizations both internal and external to the Space Segment to ensure the smooth development, integration and operation of the Satellite Operations infrastructure Develop a thorough knowledge of the Ground System to be able to perform a Level 1 support for the OpenSCC ground system. Lead and Train one of the RTA that is dedicated as a stretch goal, to become over time also a level 1 software support. Act as the Lead Ground Operations Manager GOM for Launch, and Early Orbit Phase LEOP. The Lead GOM will be responsible for developing the CONOPS for TTC resources during LEOP and Payload In Orbit Test PIOT. The Lead GOM will also train and schedule the GOM position for all required activities. Continuously improving the safety, performance and efficiency of operations. Create the planning of all the Ground and Space activities as required the socalled Master Schedule Operate spacecraft in accordance with approved procedures and the daily operations plan, when the fleet or a portion if it is flown from the bSOC. Continuously monitor spacecraft telemetry and alarm status. Respond to alarms or anomalous conditions by using good judgment, in particular by applying the process of analyzing anomalous behaviors, identifying the cause, implementing and verifying the appropriate contingency procedure and if necessary by calling for additional support Train the RTAs and support them in their growth as Analysts and Controllers. Liaise with the Senior Trainer Coordinator and ensure that the Level 2 scope requested by the RTAs is fulfilled as well as later their Level 1 support. Develop and present Training material as needed and required in accordance with the SOC Training Team Ensure all RTAs can create the Master Schedule and support operation as needed Perform Initial accreditation and Annual Accreditation of all RTAs Your Profile Technicalengineering degree in electronics, aeronautics or equivalent qualifications A very high level of competency in satellite operations at least 10 years experience. A demonstrated ability to manage, motivate and hire the right people A demonstrated ability to work across organizational boundaries A minimum of 710 years of technical, management and handson application experience in the Satellite Operations area showing steady increase in overall responsibility Excellent interpersonal and management skills Effective communicator with good written and oral reporting skills and excellent interpersonal skills with people at all levels of the organization Excellent written and oral communication skills in English Excellent project planning and management skills Objective, rational and multidisciplinary thinking Courage to act upon convictions A high degree of integrity Provides candid feedback Ability to face up to problems quickly and take action A willingness to be selfcritical and learn from mistakes avoiding hubris Experience in providing technical direction in satellite command and control development Experience in defining, designing, and integrating a satellite control center or elements thereof Experience in bringing command and control system online and integrating it into the satellite control center Specific experience successfully working with and within large organizational infrastructures Expert knowledge of Java and Python scripting language Patience and tenacity to work with others with English as a second language Analytical skills combined with the capability to actively solve problems Ability to work error free in perceived high stress situations Display an ability and interest to continuously learn Keep a calm head in a stressful situation We Offer You A diverse workplace. For SES, diversity is more than a question of gender or race we welcome different minds and different skills. An exciting job opportunity in a fast moving and fascinating industry. Our technology is launching into space on the next generation of rockets. Opportunities to further grow and develop in a global and growing company we believe lifelong learning is key to bring the best of SES worldwide. A comprehensive compensation package linked to your performance and further completed with attractive benefits. SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.
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