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S1 PDGS Operational Support Engineer mf
2015-06-25 10:04:17| Space-careers.com Jobs RSS
Airbus Defence and Space is a division of Airbus Group, formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europes number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It has an annual revenue of around 14 billion and employs approximately 40,000 people. A vacancy for an S1 PDGS Operational Support Engineer mf has arisen within Airbus Defence Space in Toulouse. As part of the Ground Systems Centre of Competence of the Space Systems business line of Airbus Defence and Space, the Customer Maintenance and Support department is in charge of corrective maintenance, progressive maintenance, customer support and operational support for the Observation Satellite User Ground Segments SPOT67, SSOT, THEOS, PDGSSENTINEL1, FORMOSAT, HELIOS II, PHAROS, PLEIADES, etc.. The S1 PDGS ground segment consists of 7 centres based around Europe 3 Core Ground Stations CGSs, 1 Payload Data Management Centre PDMC, 1 Mission Performance Centre MPC, and 2 Processing and Archiving Centres PACs. In this context, within the OSC team, your role will be to provide support for the operations of the 7 centres, to operate the PDMC and to intervene to anticipate or resolve problems. You will integrate and validate corrections and modifications on the maintenance platform. The objective of the Operation Support Centre OSC team is to ensure Support for operator sites from the Toulouse base regarding the IT infrastructure and project functions, ensuring fulfilment of all the service commitments Administration, operation and inservice support of the PDMC Continuous improvement of operations operational processes and procedures, tools, etc. Development of upgradesmigration of IT infrastructures CMC maintenance. You must be capable of quickly mastering the technical environment of new incoming Maintenance projects. On a short or mediumterm basis, you will be in charge of the following activities Demonstrating knowledge of all the customer functions activities, processes, interfaces, etc. Demonstrating knowledge of the technical environment of the project Performing system administration of the maintenance platform Providing operational support for the 7 centres o Upstream, by ensuring maximum anticipation of problems andor application of known mitigating actions reboot of stations, disk wiping, network surveillance, application of all identified procedures, etc. o Downstream, through your responsiveness in resolving problems observed on the sites as quickly as possible in order to reduce operational downtime as far as possible finalising the workaround solutions necessary to ensure missions in degraded cases Following up anomalies investigation, identification of problems, retrofitting according to the defined procedures, sending of records to partners which supply subsystems, management of incident files, etc. Validating technical modifications and corrections on the maintenance platform Deploying new software upgrades and corrective actions on the operational platforms Providing user assistance Acting as the technical interface for the project teams Drafting mitigating and operational procedures Ensuring firstlevel functional expertise Actively participating in the improvement of operational support by demonstrating willingness to make suggestions Preparing project reports. This position will require travel for business 2 to 3 times per year in Europe, for a maximum of one week, and, as such, you must be able to travel accordingly. This position may also involve shift work as well as irregular working hours and weekend duties. As the successful candidate you will be able to demonstrate some of the following skills and competencies Qualified engineer or university equivalent or experienced technician 5 years of experience in customer support activities Good knowledge of Ground segments and the space sector functional image and mission chains The Linux environment and virtualisation VMWARE IT hardware and software ITIL, Nagios and JIRA or equivalent Ideally, knowledge of some or all of the following Integrated IT architectures Networks Development C, JavaScript Mass storage SANNAS, robotics, GPFS Ability to work in a team Dynamic, meticulous and organised approach, and the ability to plan ahead Autonomy Sensitivity to customer relationships and a serviceoriented mindset Ability to anticipate problems Good interpersonal skills and good communication skills Advanced level of French and intermediate level of English. Please apply online. Airbus Group is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus Group Recruitment Centre To apply click here
Tags: support
engineer
operational
operational support
Category:Transportation and Logistics