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System Operations Engineer
2016-06-15 18:05:52| Space-careers.com Jobs RSS
The Serco Group is a FTSE 250 corporation with over 125,000 staff in 30 countries. Our strategy is to be a superb provider of public services, by being the best managed business in our sector. We are a focused business to government B2G business, specialising across five sectors Defence, Justice Immigration, Transport, Health and Citizen Services. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies. Our European operations have ca. 2,000 employees delivering critical services to public institutions such as the European Commission, EUMETSAT or the European Space Agency where we are the largest onsite service provider with ca. 300 staff. For our activities in EUMETSAT, we are currently looking for a System Operations Engineer, working on realtime endtoend mission operations and the systems required supporting and monitoring them. This includes Event Monitoring GEMS, system endtoend monitoring SMART, user notification systems UNSUMS, system monitoring NAGIOS, GMC, system monitoring infrastructure MASIF, as well as support to the coordination and management of the overall system performance monitoring. The post is required for the routine operations phases of the MSG and EPS systems, and to support the preparation of future missions. Specific support will be required to the Copernicus Sentinel3 programme. Main responsibilities Tasks and Responsibilities As a member of RSO, you will provide support to the mission performance of the MSG Ground Segment and the EPS Overall Ground System OGS, as well as their evolution, as well as to the future programmes. Main duties will include the support to System operations in a realtime operations environment Endtoend operations monitoring User messaging systems configuration and operation Configuration of event monitoring and endtoend monitoring systems Monitoring infrastructure configuration and operation Multimission element and infrastructure operations Mission Performance System Evolutions for existing and new programmes. The role comprises a range of tasks including the provision of support to the routine operation of the LEO GEO ground segments, as well as their evolution to include new programmes and system operations. You will be responsible for the definition andor maintenance of the routine operations procedures pertaining to mission performance operations and the interfaces of the key systems within the ground segment, in accordance with the established EUMETSAT Operations Department configuration management and quality assurance practices. As part of the operations evolution, you will be responsible for the redesign and evolution of the mission performance systems to support existing and new programmes. You will acquire and maintain a Systemwide view of the MSG System, and the EPS CGS and OGS, particularly in the areas of system endtoend monitoring control and data flows. You will review any planned changes to the mission performance system configurations for LEO and GEO ground segments, and support the investigation of anomalies encountered through the routine system and ground segment operations. You will also provide support to the development and operations preparation for recurrent satellites in existing operational programs e.g. MetopC and MSG4, and for future operational programs now in development including Sentinel3, MTG and EPSSG. You will interface with project teams on the implementation of system upgrades to support major operations projects, including System MidTerm Evolution Plan, recurrent satellites, and any System hardware and operating system obsolescence upgrade. You will perform the following routine operations tasks Definition and maintenance of system operations procedures, including System and ground segment procedures and operations guides Liaison with the spacecraft operations team to ensure the continuity and optimisation of spacecraft monitoring and control activities Liaison with the ground segment facility operations teams and system operations analysts to ensure the continuity and optimisation of ground segment and mission operations through procedure and operations guide updates, configuration changes, database or user interface changes etc. Support to the definition of the Operations Service Specification Interface with the systems maintenance teams and industry representatives to ensure optimised performance, including participating in the definition and implementation of any changes to the mission performance systems Provision of support to operational ground segment analyses Provision of standbyoncall support as system operations engineer, on an as needed basis. This will be coordinated through the normal oncall process Provision of support, as required, to critical operations Processing of mission performance related system anomalies, their documentation, investigation, classification and resolution mitigation, including participation in Anomaly Review Boards Participation in technical meetings, formal reviews, and scheduling and planning meetings Processing of system modifications, including their documentation, approval, and implementation, including participation in Change Review Boards Support to, and participation in, the functional verification and operational validation of mission performance system upgrades and evolutions, both standalone and in the context of an overall ground segment Liaison with various department and divisions within EUMETSAT CM, QA, Management, Product Experts, User Services Provision of training, through written materials, practical demonstrations and presentations, to other members of the Operations Team. Ideal candidate Requirements Essentials In addition to having a university degree or equivalent in a relevant technical discipline, you should have the following mandatory attributes at least five years of experience of endtoend system operations in a realtime spacecraft operations environment at least three years of work experience in the operation of mission monitoring systems at least 3 years of experience in the definition, development, integration and acceptance testing of mission data monitoring systems at least three years of work experience defining and implementing the verification and validation of ground segment systems. Desirables Recent experience of the following, in an operational context, would be a distinct advantage experience at least three years in the operations preparation and routine operations of Geostationary GEO and Low Earth Orbit LEO satellite systems experience of configuration and monitoring using NAGIOS experience with the definition and analysis of operational user requirements experience of using configuration management systems such as CVS familiarity with ECSS and CCSDS standards related to spacetoground interfaces and applicable to Satellite Monitoring Control Systems Packet Telemetry and Telecommand standards, PUS Packet Utilisation Standard, etc. Windows Unix Linux operating systems. While the official languages of EUMETSAT are English and French, the working language for the position is English and therefore you must be able to work effectively in this language. Application procedure Important All applicants must hold a current valid work permit for Germany or be EU EEA nationals. Important Due to the high interest these roles generate, Serco reserves the right to commence, alter or conclude the recruitment process prior to the closing date. If shortlisted, a recruiter will contact you directly. You can also login at any time to apply to additional positions. Data Protection By submitting a job application you agree to the storage of any personal data provided by you directly or collected from generally accessible sources in particular professional and other social media throughout the entire application process CV, references, letter of application, interviews as applicable. To facilitate subsequent contact for professional purposes only, you agree to your data being saved after the application process has ended. You may revoke your consent to this agreement at any time. The same shall also apply if you are contacted by SERCO GROUP regarding vacancies that match your existing profile. If you are interested in this vacancy, and think you have the skills and experience required, please apply via the relevant link available in Serco Europes Careers Hub httpscareershub.serco.eu
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operations
engineer
system engineer
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