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IT Service Manager

2015-08-26 11:05:00| Space-careers.com Jobs RSS

RHEA is currently recruiting an IT Service Manager to manage and coordinate the overall ESOC IT services which have been outsourced to overall service providers OSP. This position is based at our clients premises in Darmstadt, Germany. Tasks and Activities The scope of work will include Support the OSP in ESOC onsite service delivery. Review OSP monthly status, performance, capacity reports for ESOC against the contractual SLAs. Review Units of Charge reports against ordered quantities. Manage the ESOC CITI documentation and actions data base. Define operational procedures for ESOC site service management coordination activities with service interface partners ON, FM. Define and follow up implementation of new customer service requirements. Monitor OSP service alerts and take action for the case of information delay or service interruptions not reported by the OSP. Assist, support and liaise with the new communications service provider for the phase in of the new CITI support contract. Communicate service catalogue content and change to users at ESOC. Skills and Experience The following skills and experience are mandatory Knowledge of the ESOC site business requirements on corporate IT services workplace, LAN, fixed and mobile telephony A good knowledge of the ESOC corporate IT service catalogue ITIL best practices certificate Fluent language skills in English and German desirable Good communication skills and team spirit At least 2 years IT service management experience Results and goal oriented work structure The following skills would be highly desirable IT networking and VoIP experiences are desirable. IT project leadership skills are desirable How to Apply Looking to take your career to the next level? Interested applicants should submit their CV and Cover Letter to RHEAs Recruitment team at careersrheagroup.com no later than 09092015. Preference will be given to candidates eligible for an EU or national personal security clearance at the level of SECRET or above. About RHEA RHEA is a leading engineering consultancy firm with demonstrated expertise in space, system and secure software solutions. We attract skilled engineers, scientists and management professionals and offer a range of exciting career paths working alongside clients such as the European Space Agency, the European GNSS Agency, EUMETSAT, NATO and Airbus Defence Space.

Tags: service manager

 

IFT to probe Telmex-Dish tie-up, online news service

2015-08-26 09:20:00| Telecompaper Headlines

(Telecompaper) America Movil has announced that Mexican telecoms regulator IFT has launched an investigation into the relationship between its fixed-line unit Telmex and satellite TV provider Dish Mexico. Specifically, the regulator will be probing whether Telmex violated the terms of its concession and broke the cost-free rule of retransmission of TV broadcast signals through other operators. The IFT will be looking at commercial agreements between Telmex and Dish, as well as America Movil's online television and news website "Uno TV", said the company, adding that it would assess the scope of the alleged violations before deciding on its response.

Tags: news service online probe

 
 

Eaglewood Technologies opens Illinois Service Center

2015-08-26 07:00:00| Label and Narrow Web Breaking News

The new location will focus on cleaning rolls from Wisconsin to the East Coast and into the southern U.S.

Tags: service center technologies illinois

 

22/09/2015 to 22/09/2015 - County Durham and Darlington Fire and Rescue Service (CDDFRS) Training Centre Visit

2015-08-25 20:36:50| BIFM Events

County Durham and Darlington Fire and Rescue Service (CDDFRS) Training Centre Visit and Networking opportunity, limited to 30 persons

Tags: service visit training centre

 

Power Plant Service Brochure

2015-08-25 13:53:00| Power Technology

Our main activities are the pre-operational chemical cleaning of steam boiler plants and the operational chemical cleaning of watersteam circuits of conventional and nuclear power plants, as well as the steam blowing during commissioning to include t

Tags: service power plant brochure

 

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