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DEQ closes Dewey Hill complaint; no violations

2015-06-16 15:34:10| Waste Management - Topix.net

A complaint filed about materials left on Grand Haven's Dewey Hill was quickly resolved and closed by the state agency investigating it. After reviewing current photos and historical aerial pictures, the Michigan Department of Environmental Quality determined the materials left on the riverside of the dune "does not violate any state environmental statutes," the DEQ's Michelle Hohn said in an email.

Tags: hill complaint violations closes

 

Consumers file complaint against Vodafone Spain price hikes

2015-06-10 08:58:00| Telecompaper Headlines

(Telecompaper) Spanish consumer protection authority FACUA has submitted complaints to a number of bodies against Vodafone Spain's imminent price hike of several of its mobile tariffs. Starting 01 July, subscribers to the Mini, Smart and Red plans will see their rates increase by around EUR 1 to EUR 3 per month in exchange for improved services, such as higher monthly data limits. However, FACUA has complained that the changes do not respect the agreed contract conditions and expressed concern about the move to start charging customers who exceed their monthly mobile data limit by default. Previously the operator simply lowered the internet access speed when customers reached their monthly limit instead of charging for continued access.

Tags: price file spain consumers

 
 

Lumenis utilizes Cognizant's MedVantage Complaint Management Solution to improve customer service

2015-06-03 14:43:09| IT Services - Topix.net

Cognizant today announced that Lumenis Ltd. , the world's largest energy-based medical device company for aesthetic, surgical and ophthalmology applications, has deployed Cognizant MedVantage, a cloud-based integrated complaint handling solution. Lumenis' ground-breaking products using laser, intense pulsed light and radio frequency technologies have redefined medical treatments and set numerous technological and clinical benchmarks and standards.

Tags: service management customer improve

 

UPS settles complaint it shortchanged government customers

2015-05-22 14:37:46| Trucking - Topix.net

United Parcel Service Co. agreed to pay more than $25 million to settle complaints that it kept false records to hide late deliveries and collect more for overnight packages to government customers.

Tags: government customers ups complaint

 

UPS settles complaint it shortchanged government customers

2015-05-22 12:54:24| Air Courier - Topix.net

United Parcel Service Co. agreed to pay more than $25 million to settle complaints that it kept false records to hide late deliveries and collect more for overnight packages to government customers.

Tags: government customers ups complaint

 

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