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Service Departments Are Finding More Savings through Green Energy Efficiency

2013-03-25 01:58:43| AutomotiveDigest.com - Automotive Industry News

NADA is encouraging dealer management to take on energy efficiency initiatives to save money and to contribute to the community. Now service departments are taking advantage of that opportunity, as well. EPAs Energy Star Green Garage Challenge Administrator Steven Schillinger said that 65% of automotive service and repair shops certified under Green and Clean City [...]The Article Service Departments Are Finding More Savings through Green Energy Efficiency appeared first on Automotive Digest.

Tags: service green energy finding

Dealer Service Departments Score Big in JD Power Study

2013-03-17 21:21:42| AutomotiveDigest.com - Automotive Industry News

Dealer service departments have seen improved scores on JD Power and Associates latest Customer Service Index Study at 797 (on a 1,000 point scale), its up 10 points over 2012 and 29 points over 2011. While customers are spending more for service at dealerships than independent service shops ($118 vs. $44 in cost per [...]The Article Dealer Service Departments Score Big in JD Power Study appeared first on Automotive Digest.

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A tale of two customer service departments

2013-03-04 16:21:14| Product Reviews by ConsumerSearch.com

The day you bring home a shiny new food processor can be the best of times--or the worst of times. Consider the case of two fictitious customers, Audrey and Brian. Both of them have decided to buy new food processors. After consulting our report, Audrey selects the top-rated Cuisinart Prep 11 Plus DLC-2011CHB (*Est. $200), while Brian settles on the Runner-Up KitchenAid KFP750PK (*Est. $160). At first, both of them are very happy with their new kitchen tools. There's no reason not to be; both machines get very good scores for performance in professional tests, run quietly, have dishwasher-safe parts and are generally well rated by owners for ease of use. Then unexpectedly, after about a month, both machines break down.read more

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Study: Health Departments Hindered in Addressing Health Concerns on Farms

2013-02-07 01:00:00| ThePigSite - Industry News

US - State and local health departments face significant barriers and usually do not get involved when confronted with public health concerns resulting from food animal production sites, according to a new study led by researchers at the Johns Hopkins Center for a Livable Future at the Bloomberg School of Public Health.

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