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NV Energy Kicks Off 24/7 Customer Service

2015-03-20 07:14:10| Semiconductors - Topix.net

NV Energy has announced customers can now reach someone 24 hours each day by phone to order power turned on at a new place; stop service at an old address; make a payment; get an account balance or report an outage. NV Energy has launched a newly-consolidated statewide Call Center Telephone System providing Interactive Voice Response solutions, with the goal of making it easier to reach a live representative no matter when you decide to conduct business with the utility.

Tags: service customer energy kicks

 

NV Energy Kicks Off 24/7 Customer Service

2015-03-19 20:49:36| Electronics - Topix.net

NV Energy has announced customers can now reach someone 24 hours each day by phone to order power turned on at a new place; stop service at an old address; make a payment; get an account balance or report an outage. NV Energy has launched a newly-consolidated statewide Call Center Telephone System providing Interactive Voice Response solutions, with the goal of making it easier to reach a live representative no matter when you decide to conduct business with the utility.

Tags: service customer energy kicks

 
 

JetBlue Airways is at top of survey's customer experience ratings, with Southwest Airlines next

2015-03-19 17:50:37| Airlines - Topix.net

A survey of 10,000 U.S. consumers has found that JetBlue Airways has the best customer experience rating among major U.S. airlines, with Southwest Airlines finishing second. At the very bottom is Spirit Airlines, which ranked last among 10 airlines and 281st out of 293 companies of all industries covered in the Temkin Experience Ratings.

Tags: top next experience customer

 

AmEx to debut multi-brand customer loyalty program in US

2015-03-18 08:31:01| Oil & Gas - Topix.net

American Express is preparing to launch a customer loyalty program in the U.S. that will enable shoppers at select retailers rack up points that they can use toward future purchases at Macy's, Exxon Mobil, AT&T and other participating companies. The free program, set to debut in May, is dubbed Plenti and will also include Nationwide, Rite Aid, Direct Energy and Hulu, American Express said Wednesday.

Tags: us program customer debut

 

AmEx to debut multi-brand customer loyalty program in US

2015-03-18 07:39:04| Energy - Topix.net

This image provided by American Express shows the company's customer loyalty program known as Plenti. American Express is preparing to launch the program in the U.S. that will enable shoppers at select retailers rack up points that they can use toward future purchases at Macy's, ExxonMobil, AT&T and other participating companies.

Tags: us program customer debut

 

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