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Tag: customer
Want good customer experience? Do the math
2013-02-27 01:00:00| Total Telecom industry news
Providing a good customer experience is not all about technological advances and it does not necessarily involve huge investments from operators, according to Cable & Wireless Communications.
Tags: good
experience
customer
math
JCP&L to Invest $200 Million in 2013 to Enhance Customer Service Reliability
2013-02-26 22:39:00| Transmission & Distribution World
As part of its ongoing efforts to improve customer service reliability, Jersey Central Power & Light (JCP&L) has announced plans to invest nearly $200 million in 2013 to expand and strengthen its existing infrastructure in northern and central New Jersey, and continue rebuilding efforts in communities damaged by Hurricane Sandy.
Tags: service
customer
million
enhance
Building Customer Confidence Why It Matters In Advertising
2013-02-26 19:34:26| AutomotiveDigest.com - Automotive Industry News
Advertising is one of the key drivers of customer traffic. Many dealerships focus on vehicle pricing or selection in their ads and on their website to attract potential buyers. However, customers need to feel confident about the car theyre buying as well. Building that customer confidence can start with your advertising. Your CARFAX partnership can help. Used car shoppers know and trust CARFAX. In fact, a recent study* shows 85% of consumers trust CARFAX and 9 out of 10 recognize the CARFAX brand. Combining your reputation with a trusted third-party means youre giving potential customers more reason to visit your store. Smart thinking for dealers means putting CARFAX to work in your dealership. Keep reading to see what CARFAX offers dealers that will drive traffic your way! The Article Building Customer Confidence Why It Matters In Advertising appeared first on Automotive Digest.
Tags: customer
advertising
building
matters
Salesforce.com delivers mobile customer service apps
2013-02-26 13:46:18| InfoWorld: Top News
Salesforce.com is planning to add a series of mobile applications to its Service Cloud line of customer service software, in a response to the rampant rise of mobile devices both in the consumer and business worlds.
Tags: service
customer
mobile
customer service
AUDIO: Football TV rights 'drive customer base'
2013-02-26 10:53:26| BBC News | Business | UK Edition
Professor Chris Brady, dean of the of BPP Business School, explains the allure of television rights for football.
Tags: rights
audio
customer
base
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