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Tag: moc

EDRS Mission Operations Centre MOC Operator

2021-08-24 17:13:54| Space-careers.com Jobs RSS

EDRS Mission Operations Centre MOC Operator Deadline for submission to Client 30082021 Job Description We are looking for a EDRS Mission Operations Centre MOC Operator on behalf of our client for their location in Taufkirchen, Germany. The successful applicant will be employed by ATG Europe and not by our Client. The successful candidate will be tasked with, but not limited to Tasks and Responsibilities Real time coordination of the Service Delivery Operations of the whole EDRS System Space and Ground Segment Monitoring of the Space Data Highway service execution and performance and reporting of incidents to the customers First Point of Contact for the Space Data Highway service to the customers User Help Desk Supervision of EDRS Service planning and reporting to the EDRS Operations Manager in case of conflicts Monitoring and control of the following EDRS subsystems PMOCBMOC, EDTEDCSU, IT Network Infrastructure, Dwell Ground Station DWGS Monitoring of the payload downlink signal via the Carrier Spectrum Monitoring system First level reaction to anomalies for the above listed subsystems applying the applicable contingency procedures Data collection to allow engineering troubleshooting after anomalies or trend analyses Activation of EDRS Engineering support when required Activation of EDRS IT Infrastructure team on call support when required Activation of HDGS engineering on call support when required by AMC Ingestion of adhoc Space Segment activities Routine and Basic Payload Requests upon request by the EDRS Operations Manager Supervision of the automatic distribution of the EB9B and EDRSC satellites orbit to the users Supervision of the automatic distribution of the EDRS Service Availability and Communication Schedules to the users and to the EDRS operations entities Management of the EDRS Service JIRA Ticketing System User Help Desk Supervision and logging of EDRS Service Key Performance Indicators KPI DailyWeeklyMonthly Operations Reporting to the customer and management. Requirements Bachelors degree in Computer Science, Engineering or Aerospace or equivalent technical education Experience in satellite andor ground segment operations is desirable Experience in the field of space and operations is desirable Knowledge of satellite communications, earth observation missions, as well as mission operation ground infrastructure e.g. ESOC, DLR, etc. In depth knowledge of MSOffice Knowledge of problem solving in IT landscapes would be a plus Knowledge of Linux would be a plus Fluent in English German skills are a plus Willingness for 3shift work Strong focus on customer and service High level of motivation, selfdriven with high flexibility and good communication skills Ability to operate in a multinational team organization. What do we offer? ATG offers excellent working conditions and provide you with all the other necessary means to further your career. We believe that training and education, combined with regular assessments and a personal development plan, will create the best environment for growth. If needed, we also assist you with settling in your new home or finding the right school for your children. ATG will help in any way it can, including a relocation budget that is applicable for ATG staff as well as employees working at one of our clients. About ATG Europe Today, ATG is recognized as a leading provider of specialized engineering, scientific and technical services to the European Space industry. Our headquarters is located in Noordwijk, the Netherlands and we have subsidiaries in Germany, Ireland and the UK. Besides these countries, ATG also operates in Spain, Italy, France and Belgium. ATG People is the key player in delivering highly educated personnel for RD environments throughout Europe. We are continually recruiting experienced Engineers for exciting, fulltime positions based at our customers sites. As an ATG Engineer, you will be working on very diverse missions and assignments. This opens up unique opportunities to be engaged in innovative projects and challenging you to perform to high standards and utilizing the full extent of your professional knowledge. Interested? Submit your CV and personal details through our website at www.jointhebrightestminds.com.

Tags: centre operations mission operator

Senior Controller, MOC

2020-11-17 14:12:24| Space-careers.com Jobs RSS

ROLE DESCRIPTION SUMMARY The position is responsible for the 247 support, management and monitoring of GovSat services, specifically supporting Governmental defence and CivilianInstitutional security communications. The incumbent is expected to take ownership, diagnose and resolve service anomalies in both the RF Payload and IP domains as part of a predefined incident management process. He She will also perform routine operational tasks such as spectral policing, trouble ticket management, service reporting and carrier lineup activities. As a member of a multiskilled shift team operating within a purpose built, GovSat Secure Missions Operations Centre, the incumbent will also support other GovSat operational systems involved in the service delivery chain. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Maintain services to the highest possible standards, considering primarily service availability and quality through the use of automatic and manual monitoring and analysis systems Provide 247 service support to GovSat customers andor users Rotate shifts on 24hour duty, 7 days per week Ensure spectral policing of GovSat platforms and assets Operate GovSat managed platforms and associated networks global scope with the expectation of working with Network Management Systems NMS from multiples vendors in the IP domain Be accountable for the delivery of industry leading customer service Perform timely and effective troubleshooting and service recovery actions Perform line ups of uplinks as required Provide technical support to customers andor users Create operational reports and statistics as required Ensure the availability and preparedness of GovSat monitoring systems for Data services Liaise with and escalate to Engineering support when required Level 2 Perform other duties as required by management COMPETENCIES Strong aptitude for a systems approach to problem solving, and good analytical skills Excellent written and oral communication skills Strong customer user focus High operational awareness Ability to work both in a team and independently as required the incumbent will act as a lone worker during some shifts Selfmotivation, attention to detail and accuracy Flexibility and stress resistance Flexibility in working times Strong ability to set priorities Willingness and drive to continuously acquire new knowledge and skills Willingness to foster innovation to develop the working environment Fluency in English and any other languages will be considered as an asset QUALIFICATIONS EXPERIENCE Bachelor Degree in Engineering Computer Science, or equivalent qualifications andor experience Minimum two years of work experience in the Telecommunication Industry Experience in operating satellite platforms, including VSAT and associated systems Good knowledge of satellite communications techniques, architecture and protocols Knowledge of satellite communications, networking andor IT systems Knowledge of RF Geolocation Understanding of IP networks and acquaintance with platforms and Internet infrastructure Working knowledge of Carrier Monitoring systems and functionality Working knowledge of systems and server infrastructure OTHER KEY REQUIREMENTS COMMENTS Accurate reporting Understanding of the unique demands of working within the Governmental institutional area NATOEU secret level clearance are mandatory Apply HERE

Tags: senior controller moc senior controller

EDRS Mission Operations Centre MOC Operator fmd

2020-03-27 16:15:51| Space-careers.com Jobs RSS

Caring about space experts like you for more than 35 years. Matchmaking the best candidates for engineering, scientific and administrative positions at our customers. Investing in you to support the development of the European space industry. This is HE Space. We are currently looking for an EDRS Mission Operations Centre MOC Operator to support our customer in Germany. Key Tasks and Responsibilities You will have the following responsibilities Supervision of system performance and of automatic service provision to customers Maintenance of actual mission planning data and the mission schedule Control and Supervision of planning processes and reporting to engineering in case of conflicts Control and Supervision of key management processes Monitoring of the health status of all EDRS components Monitoring of service infrastructure and the distributed IP Network Monitoring the use of the satellite payload Levell response to anomalies, based on procedures Data collection after anomalies Activation of engineering support if required User Help Desk first response Trouble ticket and incident management, including the generation, support and resolution of problems, for network and customer issues Routine Maintenance, Repair and Overhaul MRO. Skills Experience You will have the following qualifications and relevant experience University degree or equivalent in the field of Aerospace Engineering Experience in satellite andor ground segment operations is required Experience in the field of space and operations is required Knowledge of satellite communications, earth observation missions, as well as mission operation ground infrastructure e.g. ESOC, DLR, etc. Willingness for shift work Knowledge of Linux would be a plus Fluency in English is mandatory knowledge of German or another European language is an advantage. We welcome applicants who are available from April 2020 or as soon as possible thereafter. If you think you have what it takes for this job, please send us your CV together with a letter of motivation both in English and in Word to Ms Kracke, quoting job DESC4272. Please note Due to work permit requirements for this position, please apply only if you are citizen of a European Union state or if you are eligible to obtain a work permit for Germany.

Tags: centre operations mission operator

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