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Computer Systems Engineer for Herschel Science Operations
2015-01-13 16:07:00| Space-careers.com Jobs RSS
Aurora is an established supplier of skilled manpower to ESA and in particular at ESTEC and ESAC. Aurora has the opportunity to expand our support within the Science and Robotic Exploration Directorate DSRE. Aurora currently has a team of 20 engineers and scientists at ESAC including support to Herschel. We require a service to be provided by a parttime circa 50 software engineer with experience in system administration and support, preferably in a science operations environment. ESA will award the work to the company with the best proposal and Auroras existing experience on providing support to the Computer Support Group CSG and the Herschel mission is beneficial to our commitment to produce an excellent proposal to ESA. Overview The work is to provide a number of specialised services to support ESA in Computer Systems Engineering at ESAC for the operations of the Herschel Science Centre HSC. The Herschel Space Observatory was launched in May 2009. It performed astronomical photometry and spectroscopy in the far infrared and submillimetre 57670 micron wavelength range. Its scientific payload consisted of three instruments using a variety of detector technologies developed by Principal Investigator teams at various institutions, predominantly in Europe but with a significant contribution from the US. The majority of its observing time was provided to the general user community, via annual Calls for Proposals. Since May 2013, the Herschel spacecraft has had no liquid helium coolant remaining to allow the science instruments on board to operate, hence regular operations have ceased and the spacecraft has been placed into a nonreturning Solar orbit. In the ongoing postoperations phase, the Herschel Science Centre HSC, located at ESAC, is, inter alia, responsible for supporting data analysis improvements, oversight of the calibration and crosscalibration of the science instruments, and the generation of standard science products and their quality assessment as final Herschel archive products. All observational data has been systematically processed to generate these products that are distributed to the astronomical community via the Herschel Science Archive HSA, developed and maintained at ESAC. With the complete set of data from mission operations now in hand it is possible to further improve the calibration and data products in the archive. The SREO Computer Support Group CSG is providing computer support to all science operations centres and science ground segments located at ESAC, either in development or in operational phase. Under this work package, service shall be provided to support ESA in system administration activities for those computer systems used for science operations and research activities. These computers are general servers or workstations mainly based on Linux and Oracle Solaris, Macintoshes, Technical PCs and for Office Automation activities. The environment also includes Disk Storage infrastructure, Virtual infrastructure as well as GRID and Cloud computing infrastructures. Systems can be physical machines or provided through virtual infrastructure. These systems are connected to networks organized by functions operational, office and development, external services, GRID, Cloud and administration networks. Specific tasks would include installation, configuration, deployment, integration, monitoring, administration and maintenance of these computer systems, scientific and commercial software installation and administration, data backup and retrieval, interface with IT vendors for quotation, installation and maintenance agreements, users IT support, defining and operating computers operational procedures, hardware inventory tracking. It specifically excludes ESA corporate informatics infrastructure services office automation, network, terminal servers, Lotus Notes, LAN and communications, which are provided and subject to separate Service Level Agreements SLA. Specific Service tasks a UNIX LINUX and SOLARIS, Macintosh and PC System management Installation, configuration, integration and setting up of new machines with appropriate operating systems and layered software. Administration and operation management of computer systems. System security management. System upgrades, both physical and logical. User support mainly scientists and engineers Handle the mail aliases and mail distribution list. Handlingcheckingmodifying all backups. Definition, implementation and maintenance of computer operators procedures. Issues of documentation and technical reports. b GRID related activities Installation, configuration, integration, operations, maintenance and upgrade of Grid Engine Support users to adapt their computing tasks to the GRID infrastructure c Cloud related activities Installation, configuration, integration, operations, maintenance and upgrade of Eucalyptus Cloud middleware Knowledge of other Cloud middleware is an asset d Contact with hardware and software suppliers Definition of hardwaresoftware needs and quotation requests for new purchases and maintenance contracts Locking hardware incidents calls and following the call history. Assisting technician when on site. e Others Installation and maintenance of storage SANNAS infrastructure Installation and maintenance of Virtual Machines Installation and maintenance of computer clusters Interface with external ESA corporate informatics infrastructure service providers Design of network setup requirements and follow up of implementation Request of new network connections. Specific qualification requirements At least a University degree or equivalent in computer science or related fields. At least 3 years relevant professional experience. Specific knowledge is required in the following areas GRID technology Grid Engine Cloud computing Storage SANNAS technologies Solaris System management Linux RedHat system management Virtualization technologies Backup technologies PC Windows and Macintosh system management Scientific user computer support Network design and requirements In addition applicants should Be willing to render the service in a team environment Have good interpersonal and communication skills, together with a proactive attitude to problem solving and customer focus are required. Be comfortable in an international working environment Be fluent in written and spoken English, one of the official languages of ESA. Be able to provide the service during normal ESA working days and working hours, with some flexibility to allow exceptional cases of oncall andor extra time support. Legal and Security Requirements All applicants must be legally allowed to work in Spain without the need to obtain a work visa. Only European Union citizens can be employed by Aurora in Spain. Applicants are required to provide a copy of their passport and degree certificate. Aurora will validate the Degree with the issuing University and provide evidence to ESA. Prior to issuing a letter of employment the applicant shall provide to Aurora a recent official document declaring that they are of good conduct from the country where currently resident. Location The work will be performed at the ESAC, the European Space Astronomy Centre, at Villafranca del Castillo, near Madrid, Spain. Contract You will be registered for both social security and tax in Spain. This is a part time position. There are 12 public holidays and an additional 29 annual days holiday, which will be prorated according to the confirmed hours. In addition to public health services Aurora provides private medical insurance in Spain. Training to improve efficiency and provide strength for future career are of course included. Aurora can assist financially and provide recent experience information for relocation. To be considered for this Position Provide prior to 3 February 2015 a summary of why you are a good candidate for the position together with a complete and detailed Recruitment Form to Mr. Andy McGarry, at email andy.mcgarryaurora.nl quoting reference SRE99. Aurora will agree conditional employment terms and conditions with candidates before presenting their detailed technical proposal and candidates to ESA by 10 February 2015.
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