Home › Customer Service Software optimizes complaint handling.
 

Keywords :   


Customer Service Software optimizes complaint handling.

2013-10-17 14:29:47| Industrial Newsroom - All News for Today

Providing mobile operator customer service teams with real-time information, Nova Care optimizes customer complaint analysis and handling to maximize customer retention and loyalty. On one screen, customer service agents can measure subscriber satisfaction and QoE of each individual across all network technologies from 2G to 4G. Program provides detailed overview of subscriber activity and helps identify issues encountered by subscriber as well as cause of problem. This story is related to the following:Customer Relationship Management (CRM) Software

Tags: service software customer customer service

Category:Industrial Goods and Services

Latest from this category

All news
01.07Mentorship in Motion
18.06A Request From the A League of Their Own Womens Special Interest Group
18.06Next MANAchat Series is Scheduled for the Week of August 5
17.06New Federal Government Filing Requirement Regarding Ownership of LLCs and Corporations
17.06Manufacturers Reps That Sell to International Customers June 26 Networking Event
17.06Avoid $591 Daily Penalty From the U.S. Treasury Department
Industrial Goods and Services »
01.07Union expected to call off Port Talbot strike action
01.07Mentorship in Motion
01.07Farm Progress America, July 1, 2024
01.07Hurricane Beryl Forecast Discussion Number 11
01.07Hurricane Beryl Graphics
01.07Hurricane Beryl Wind Speed Probabilities Number 11
01.07Hurricane Beryl Forecast Advisory Number 11
01.07Hurricane Beryl Public Advisory Number 11
More »