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Product Assurance and Safety Support Service
2016-09-16 11:05:03| Space-careers.com Jobs RSS
As a long standing service provider to the European Space Agency, Thorn Satellite Data Services Thorn SDS is looking to fill an Engineering position, based in Darmstadt. We are offering an attractive salary along with a generous relocation package if required. With offices in both the UK and Germany, Thorn SDS is able to offer firstclass support and guidance throughout the application process from start to finish, developing long lasting relationships with each and every one of our candidates. A new opportunity has arisen for a Product Assurance and Safety support Service position to support in specific teams and perform the product assurance process. The main focus of tasks of the PA activities will be Plan and keep uptodate the PA activities in support to the team output PA Plan and PA Work Packages. Monitor the compliance of the team to applicable standards and customer requirements output PA KPIs, nonconformance management, corrective and preventive actions. Organise and conduct the management of anomalies and problems in each team output problem management, corrective and preventive actions. Organise and conduct the management of configurations and changes within each team output configuration management, baselines. Define and monitor the implementation of the rules for document production by the team output documentation management. Solicit the identification of improvements by the team output lessons learned. Provide direct support to the team as requested possible output demonstration of Dependability requirements, outage analysis, risk register maintenance. In particular the following tasks are highlighted Configure and maintain the PA quality tools to specifically supports the missions. Support ground and spacecraft anomaly review meetings, tracking all decisions taken. Support configuration review meetings to process all change requests. Maintain the ground segment product tree of each mission and the agreed documentation baseline. Organise and conduct the Freeze in view of critical operations. Stimulate the regular assessment of risks and reflect the update in the relevant risk register. Stimulate the collection of lessons learned after each major milestone. Survey document production by the team and provide quality review of documents on request. Attend agreed simulation sessions and support the chasing of actions raised in the Debriefing. Support critical operations on console on shift, according to instructions from Flight Operations Director. The Service Provider is required to familiarise himherself with the missions heshe is supporting and in particular with the procedures and tools that are needed to perform the PAQA operations. The tasks to be performed require considerable initiative, flexibility and independence in executing the assigned tasks, within the approach defined by OPSQ. Expected contractual deliverables are Timely measure of PA KPIs for all allocated missions Completion of agreed actions to improve PA KPIs for each mission Completion of the OPSQ Monthly Report, with relevant SC ARs and SC status Essential requirements are Demonstrated experience with Product and Quality Assurance of Missions in Development and Operations Expert and operational experience on problem management process anomalies, nonconformances, review board Experience in working in an operational environment Mastering of quality tools for problem management Ability to work independently, but in coordination with the OPS Quality Office Wellorganised, able to prioritise and manage several activities in parallel Capable of coordinate and interact with all other roles in the mission team and with external interfaces, specifically the Customer Fluency in English, both in speech and writing Experience in Quality Management System QMS Desirable requirements would be Familiarity with ESA organisation and way of working Familiarity with ECSS standards applicable to ground segment Familiarity with ISO9001 standard quality Familiarity with ISO27001 standard security Expert and operational experience on configuration management process changes, baseline, freeze, deviations, waivers Expert and operational experience on risk management process risk register, trend, acceptance Expert and operational experience on documentation management process reference number, digital signature, template Experience in tools for documentation management Experience in tools for configuration management Special requirements for Service Provision if applicable The set of PA KPIs for a satellite mission in Development and in Operations is defined by OPSQ and documented in the OPS QMS.
Tags: service
support
product
safety
Category:Transportation and Logistics