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Satellite Operations Manager
2015-02-25 12:11:17| Space-careers.com Jobs RSS
JOB PURPOSE ROLE Responsible for the management of the satellite controller team to ensure efficient, effective and continuous 24x7 operations of the Satellite Control Centre SCC and TTC Ground Stations. KEY ACCOUNTABILITIES Description Key Performance Indicators GENERAL Policies and Procedures Support the definition of the Concept of Operations CONOPS and maintain them. Support the development of Flight Ground Operating Procedures for the SCC and ground TTC subsystem and ensure they are continuously maintained and improved. Ensure implementation of processes and procedures related to satellite and payload operations, fault and event management, data management and COMSEC operations. Support definition and ensure implementation of contingency business processes related to satellite and ground operations. Support the definition of Standby and OnCall policies and maintain them CONOPS readiness updates Effective communication of policies and procedures. Compliance with procedural and legal requirements and company policies. People Management Directly manage a team of 6 Satellite controllers. Supervises the work of the satellite controllers and provides leadership and guidance. Frequency of feedback and appraisal meetings. Employees turnover rate. BEFORE LAUNCH Team Selection Support the recruitment of Satellite Operators and Satellite Operations Engineers. Ensure capability building is undertaken and operators are certified to carry out operation requirements. Ensure training needs analysis is done to identify the teams needs Recruitment performed by end of 2015 Controllers readiness for Satellite Manufacturer Training Project Planning and Implementation Contribute to the Satellites Project team development to ensure operations requirements are taken into account and consequently fulfilled, Attend and contribute to Satellite Project Reviews and Meetings related to Satellite Operations. RIDs delivered to the Project Team Training Ensure readiness and proficiency of the Satellite controller team for the operational phase, Develop and manage the PreTraining of the Spacecraft Controllers, Play the role of training coordinator for EshailSat Satellite Operations Department, Attend Manufacturers training, Ensure readiness and availability of the Spacecraft Controllers to follow the manufacturers training, Support the Certification of Spacecraft Controllers with EshailSat Management and the Satellite Manufacturer. Effective, accurate, efficient, costeffective, and timely implementation of the training plan. Satellite Operations Team training achieved successfully AFTER LAUNCH Satellite InOrbit Operations Manage the inorbit operations, Control, Flight Dynamics and SCC hardware, software and systems are conducted as per approved procedures and requirement. Oversee the synthesis of satellite telemetry data and performing diagnostic tests on satellite platform and payload components. Perform trend analysis and anomaly resolution for satellite operations Full compliance with the Satellite Standard Operating Procedures, Processes and Policies. Proper management of any satellite system anomalies. Proper and efficient use of software tools, enhancing departments overall efficiency. Offline Activities Manage the InFlight Anomalies Database, Generate operational reports according to company processes. Effective, accurate, and timely implementation of the maintenance plan. Day to Day Operations Oversee the teams daytoday operations and work to increase operating efficiency and capabilities, Manage the satellite controllers shift plan, Make sure the Satellite Controllers follow Processes and Procedures, Manage the daytoday Shift Handover Logbook. Oncall support during outside normal business hours on a rotation basis once every 5 weeks in average, Daily targets are achieved. No shortage in resources and minimal downtime registered. Internal customer feedback. Shift Handover Logbook maintained and updated Communication and Coordination Monitor and report all failures associated with the satellites performance, Coordinate Corrective and Preventive Maintenance activities with the Maintenance Team, Coordinate with Satellite Operations Engineers on Flight Dynamics aspects and Anomaly Management, Review and maintain Handover Shift Logbook, Effective communication with various departments in the company Whole of Life Continuous Training Disaster Plan Prepare and Maintain the Disaster Recovery Plan, In coordination with Satellite Operations Engineers. Organize training program using DSS to ensure continuous readiness of Spacecraft Controllers so that quick and responsible response can be applied according to the approved contingency recovery procedures in case of satellite anomalies Effective, accurate, and timely implementation of the Disaster Recovery Plan for satellite operations Spacecraft Controller success rate during continuous training program People Management Prepare, maintain and update Shift Planning including Standby and OnCall aspects, Supervise the work of the satellite controllers and provides leadership and guidance, Take up judicious allocation of responsibility and monitors Spacecraft Controller performance. Updated shift plan QUALIFICATIONS, EXPERIENCE, SKILLS Minimum Qualifications BS in Aerospace Engineering or Equivalent Minimum Experience 10 years or more of experience in Satellite Operations with 5 years directly managing a satellite controller teams JobSpecific Skills Problem solving skills, Satellite Platform and Payload Engineering deep understanding, Knowledge of AOCS, Thermal Subsystem, TCR, Data Handling, Power Supply, Telecommunication Payload, COMSEC. Knowledge of DS2000 from MELCO will be a plus, Knowledge of a Satellite Monitoring and Control system Epoch suite will be a plus, Strong communication and interpersonal skills. Proficiency in English languages.
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operations manager
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