je.st
news
Tag: crm
CRM Software enables customer interaction via web or mobile device.
2014-03-25 13:31:23| Industrial Newsroom - All News for Today
Veeva CRM Engage adds online channel to Veeva Commercial Suite, which also supports face-to-face, phone, and email customer interactions, to let life sciences organizations interact with healthcare professionals (HCPs) via Web and mobile devices at any time and from anywhere. Online interactions can work in unison with all other channels, all Web activities are captured in Veeva CRM for further analysis, and same content can be reused across multiple channels. This story is related to the following:Customer Relationship Management (CRM) Software | Scientific Software |
Tags: web
software
customer
mobile
Microsoft revamps Dynamics CRM for fresh run at Salesforce.com
2014-02-19 13:35:50| InfoWorld: Top News
Microsoft is about to make a fresh run at its CRM (customer relationship management) rival Salesforce.com with new capabilities for marketing automation, customer support and social media monitoring.The three components, which came about in part through Microsoft's acquisitions of Parature, MarketingPilot and NetBreeze, map in a competitive sense to Salesforce.com's Service Cloud, ExactTarget and Radian6 software products.
Tags: run
microsoft
fresh
dynamics
VinSolutions and Xtime Partnership Integrates Retail and Service CRM Systems
2014-02-17 18:51:35| AutomotiveDigest.com - Automotive Industry News
What Happened: CRM and lead-management leader VinSolutions recently announced a partnership with Xtime, the leader in retention for dealership service departments. What This Means for Dealers: This partnership enables dealers to have an enhanced service CRM experience by utilizing both the VinSolutions CRM platform and the Xtime retention solution to enable call centers, service advisors and even salespeople to meet any customer's service needs from any part of the dealership. "Lifecycle management is becoming evermore important for today's dealerships, and by integrating VinSolutions' CRM platform with Xtime's leading retention solution, we are helping to fill an unmet need in the industry," said Brian Skutta, vice president and general manager of VinSolutions. "For our dealer customers, this new partnership will enable them to have an end-to-end view of their customers, which will help them provide a best-in-class experience each and every time consumers engage with the dealership." See the original release to get more details on how this merger can boost your service department's bottom line.The Article VinSolutions and Xtime Partnership Integrates Retail and Service CRM Systems appeared first on Automotive Digest.
Tags: service
systems
retail
partnership
VinSolutions and Xtime Announce Partnership to Integrate Retail and Service CRM Systems
2014-01-24 06:00:00| Industrial Newsroom - All News for Today
OVERLAND PARK, Kan. – VinSolutions, the marketplace leader and developer of Internet-based customer relationship management (CRM) and internet lead management (ILM) for the automotive industry, and Xtime, the leading retention solution for automotive manufacturers and service departments, today announced a new partnership. This partnership will enable dealers to have an enhanced service CRM experience by utilizing both the VinSolutions CRM platform and the Xtime retention solution to ...This story is related to the following:Web-Based Software | Customer Relationship Management (CRM) Software | Software
Tags: service
systems
retail
partnership
Salesforce.com rolling out big CRM upgrade following Salesforce1 launch
2014-01-09 19:57:27| InfoWorld: Top News
Salesforce.com has spent plenty of time lately discussing its new Salesforce1 development platform, but most of its customers remain focused on the vendor's core CRM (customer relationship management) application, which has just received a significant new upgrade. The Spring '14 edition of Salesforce.com CRM is now in preview, with a general release set for the coming weeks.
Tags: big
upgrade
rolling
launch
Sites : [5] [6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17] [18] [19] [20] [21] [22] [23] [24] next »