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Manager, Bid Management O3b mPOWER
2021-04-12 12:13:49| Space-careers.com Jobs RSS
Role Description Summary A key function of this role is to ensure a continuous optimization of internal stakeholders coordination keeping a customer centric approach to simplify complexities and expedite response times as targeting to exceed solution expectations and maximize O3b mPOWER value proposition over our proposals. The Bid Manager is the owner of the O3b mPOWER proposals processes of qualification, development and approval. The Bid Manager is the central orchestrator of all resources necessary to create and gain approval for competitive proposals. Specific Market SegmentsRegions may be assigned to each Bid Manager to build relationships with sales teams, establish accountability, and development market expertise. At the same time, the Bid Manager must remain flexibility to adapt to new challenges. The O3b mPOWER system opens a new world of possibilities to our customers and offers opportunities for continuous learning and development for all SES people involved on these exciting solutions. Primary Responsibilities Proactively participate in closing key sales opportunities driving the O3b mPOWER sales funnel for SES Networks Utilize O3b mPOWER knowledge and business expertise across sales, solutions engineering, commercial management, legal and other required areas to ensure strategic proposals, term sheets and contracts are developed to align with customer needs and are presented clearly and concisely with maximum impact Partner with Sales and other internal stakeholders in all aspects of key account proposal preparation and delivery, participating in customer engagements Capture and communicate learned best practices and processes in documented procedures and assets to create a continuous improvement of the Bid Management Process Demonstrate tactical and strategic mission to develop and deliver compelling proposals for qualified opportunities and to create bestpractice processes and models for future opportunities. Competencies Experience 10 years experience in Presales Commercial Sales roles Experience selling to key TelcoMNOs, large Enterprises andor Government Proven Solutions Engineering experience. Technical competence in understanding satellite and ground systems technologies, data networking principles, and operational support systems In depth knowledge of business process and risk mitigation Excellent interpersonal skills and the ability to engage and influence at all levels and areas of the organization Exceptional leadership in working with stakeholders within SES. Manage the work between many SES areas in order to consolidate the best proposal in minimal possible time. Innate drive to succeed taking initiative without close supervision proactively identifying ways to contribute to broader teams Resiliently deals effectively with pressure remains optimistic and persistent, even under difficult circumstances recovers quickly from setbacks adapts quickly to change Maintains accountability for individual results uses resources efficiently shows honesty and integrity Relationship building the ability to liaise with and influence other service groups and departments at all levels of the organization through persuasion, consensus building, facilitating and coordinating their efforts to create final project QUALIFICATION Bachelors Degree in electrical engineering preferred, Business or Data Communications Masters Degree or MBA Business Administration andor Finance from an internally recognized university is preferred Willingness and ability to travel domestically and internationally preferred Fluency in English, additional Spanish language as strongly preferred Other languages as additional assets Apply HERE
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management manager
Operation Manager, Service Management Center
2020-12-04 13:12:30| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY You as the Operation Manager will lead the 247 operations. It is your responsibility to ensure that the companys video services are operated at the highest standards. You are responsible to implement the right tools, procedures and working methodology to maximize the teams responsivity and ability to deal with any situation. You are responsible for service assurance and monitoring, assess and solve outages, log and create outage reports, first line point of contact for our customers and escalation management. These tasks are executed according to standard operating procedures SOPs. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Lead the local team of Playout Operators and Supervisors in Munich Manage ongoing shift patterns and staffing, including recruitment when applicable Manage both team and individual team member performance and progress Ensure local trainings and knowledge transfer to the team as well as to individuals Manage and constantly improving the ongoing activities in Video Operations Manage and improve the Operations Tier1 Technical support capabilities Lead and document outage investigation processes in order to avoid future failures Build interfaces with technical department, commercial department and customer care Responsible for internal and external customer facing reporting SLA, RFO, etc.. Responsible for introducing, maintaining and enforcing SOPs Responsible for maintaining and smooth operation of all OSS tools NMSs, ticketing system etc.. used by the SMC and reporting about issues to the relevant department Report to the companys management on outages and their status First line support for Tier 1 customers Manage Capex and Opex assigned to this department Coordinate with other SES facilities and managers to align on SOPs, systems and improvements COMPETENCIES Strong people management skills Excellent teamwork and crossfunctional cooperation Proven record leading customer service activities, including leading crisiss and managing problematic andor demanding customers Constant motivation to drive improvements Ability to work and make decisions under pressure in a stressful environment Independent, structured, solutionoriented and reliable approach Available after normal working hours Willingness to work shift if required QUALIFICATIONS EXPERIENCE An engineering degree or equivalent academicprofessional qualifications Minimum five years experience in a Service Management Center Familiarity with the technical aspects of the provisioning chain of services Familiarity with the principals and components of RF, Satellites, Video, sound, electronics Proven ability to envision, initiate, create, document and implement companys procedures, processes and workflows Proven ability to build and execute reporting processes both internally and externally Fluency in English, both oral and written. Fluency in German highly desired SES is an Equal Opportunity and Affirmative Action Employer Apply HERE
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center
management
manager
Manager, Asset Management
2020-05-25 15:14:20| Space-careers.com Jobs RSS
ROLE DESCRIPTION SUMMARY The Asset Management AM Team identifies and allocates capacity to enable sales deals, the development of new products and optimizes the utilization of SES inorbit assets across the global GEO MEO satellite fleets as well as the supporting platforms for the mutual benefit of customers and SES. The Manager, Asset Management O3b mPOWER works as part of the Asset Management AM team primarily to Independently manage and proactively contribute to the integration of new customers andor products onto O3b mPOWER constellation. This role focuses on the optimization of the satellites and gateways resources based on the commercial opportunities and product characteristics. The planning perspective shall include a broad perspective within the context of GEO MEO multiorbit planning landscape and Lifecycle Service Orchestration LSO architecture. PRIMARY RESPONSIBILITIES KEY RESULT AREAS Responsible for the management and development of processes as well as day to day activities for satellite and gateway resources of O3b mPOWER through Capacity Planning and Optimisation tool CPO and Adaptive Resources Control ARC SIMULATOR or any other interim planning tools within the overarching SES network architecture in both short and longterm timeframes. This includes as part of the presales process, advise on resources availability for O3b mPOWER constellation and approve resources as per the Lead to Order flow to enable the Sales to meet their revenue targets. proactive analysis of O3b mPOWER constellation and gateways resources optimisation scenarios to facilitate sales deals that may not otherwise be possible due to a lack of suitable resources. This entails indepth knowledge of each customers technical and commercial requirements as well as the technical characteristics and capabilities of the O3b mPOWER Product Offering proactive approach to resolving any identified potential contention issue for O3b mPOWER constellation and gateways to determine if there are alternative SES fleet resources that can meet the needs of all involved customers to maximize SESs revenue. Escalate contention and drive the resolution as per existing escalation process as required Responsible for continuing development of Asset Management requirements for O3b mPOWERrelated resources management and optimization tools and processes as well as other corresponding components of Business Support Systems BSS and Lifecycle Service orchestration LSO architecture. In particular drive O3b mPOWER interim resources planning tools readiness and O3b mPOWER CPOforARC contribute to the overall development of CPOforARC including overarching Fleet resources planning capabilities, ARC Fleet Manager and any other planned networks automations contribute to Customer Relationship Management CRM system requirements proactively advise on process enhancements to fulfil AM tasks within the Leadtoorder and Ordertofulfilment CRM flows. develop automated resources availability reporting scheme for O3b mPOWER constellation and gateways, and contribute to the enhancement of Capacity Analytics dashboards, which are the tools used by Sales on a daily basis as a first insight into what inventory they have to sell. As part of Emergency Response Team contribute to the AM input to complex e.g. sc failure, gateway failure contingency and restoration activities. This requires understanding the requirements of individual customers on the O3b mPOWER constellation, how and for what they are using the resources and what alternate resources would be suitable for them. This is an iterative process of communicating with Transition and Contingency Planning, Sales and Solution Engineers to find a suitable solution in the shortest possible timeframe. Proactively contribute to the development of solutions with complex MEO and GEO resources assignment issues, liaising and communicating with relevant AM teams, Solutions Engineers, Sales Directors, Commercial Managers, Product Development and Transition team as required Lead or proactively contribute to project teams for projects assigned by line manager examples of such projects are the development of new modules in the CPO tool to further enhance the overall teams ability to effectively manage assets, development of new tools and processes that support the evolution of the Asset Management teams ability to support the business requirements, provide input into MA and other strategic projects etc. COMPETENCIES Understanding of telecommunications networks principles and architectures and how they interact within the platform and the satellite resources Understanding of satellite resources management principles Advanced data analytical skills to develop and advance optimization tools Analytical and financial acuity required to balance commercial concerns with technical constraints Demonstration of the ability to be a team player, take initiative, be flexible, take leadership and be decisive is essential A strong ability to organize, prioritize and handle multiple timesensitive tasks in a demanding environment Excellent verbal and written communication skills, able to communicate effectively with customers and colleagues. QUALIFICATIONS EXPERIENCE Engineering bachelors degree Masters preferred or demonstrable equivalent work experience in lieu of formal qualifications 57 years professional experience with 3 or more years in capacity management andor optimization of satellite or terrestrial networks Technical knowledge of platform technologies, satellite technology, satellite network operations and earth stations is a plus Good understanding of CRM and financial tools is a plus Ability to work well in a multicultural, international environment Excellent verbal and written communication skills in English Strong computer literacy, Strong programming skills in Java, Python, R, ExcelVBA andor MATLAB is a plus High level of accuracy and attention to details Strong analytical skills OTHER KEY REQUIREMENTS COMMENTS The AM job requires a proactive approach toward complex tasks related to optimization of the utilization of the SES inorbit assets WHATS IN IT FOR YOU? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. GOOD TO KNOW SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. Apply HERE
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Senior Manager, Spectrum Management and Development Americas
2019-08-13 19:17:48| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Senior Manager, Spectrum Management and Development Americas United States Washington, District of Columbia Your Job The incumbent is responsible in the development and protection of spectrum assets NGSO and GSO for specific SES projects including preparation and leading of coordination meetings achieving specific SES objectives in ITU and regionalnational meetings, orbital assignments issues and licensing proceedings identifying new orbital slots and spectrum for expansion capability and serving as Spectrum lead on certain satellite development andor construction programs, etc. Your Responsibilities Influence ITU spectrum allocations and satellite coordination procedures Advocate SES positions in ITU and Regional meetings to identify and secure new spectrum as well as to protect existing spectrum prepare input documents to support these objectives. These positions need to be coordinated with other entities of the group, the relevant national regulators and other operators in the REGION Develop and maintain relationships with other regulators and representatives of other companies engaged in ITU work In collaboration with SDM and Regulatory teams, prepare the required input papers Participate in the relevant national meetings Obtain spectrum at existingnew orbital slots Manage the filing activity through regional administration. Supervise the checking of the ITU IFIC for any satellite system that might cause interference into Luxembourg satellite networks Identify candidate new orbital slots for spectrum expansion capabilities Acquire new spectrum through preparation of complex ITU filings that provide an envelope of technical parameters to support companys business development efforts Coordinate SES satellite networks GSO and NGSO with those of other companies to support SESs current and future business plans Identify improvements to Spectrum processes where needed and pursue those changes within the team Proactively interface with other SES departments and team members within the Company to ensure spectrum activities coordination, ITU filings, applications, etc are consistent with overall company objectives Support Business Development, Sales Fleet Development activities Prepare detailed due diligence of SES or other companies spectrum assets Support the development of orbital slots including satellite design within specific regions as requested Translate spectrum availability and constraints into satellite designs and sales engineering guidelines Evaluate possible ways forward to solve complex spectrum issues and identify best option for the company Serve as Spectrum lead on satellite design teams as assigned lead analysis of spectrum rights, define strategy to solidify those rights, and determine what is reasonable for the company to invest in Play key role in SES licensing and rulemaking activities Support Legal on regulatory and licensing matters related to landing rights, registrations applications and associated satelliterelated rulemaking Your Competencies Thorough understanding of the satellite regulatory environment and the ITU procedures Thorough knowledge and understanding of domestic and international regulatory processes and structure Strong knowledge and understanding of satellite industry, markets and services Collaborative individual able to build relationships across all levels and functions of the organization and effectively build positions and manage conflicts Execution orientation with the ability to deliver results despite a complex business environment Very good communicator able to produce and present positions in an inspiring manner to a variety of internal and external senior audiences Fluency in English the knowledge of other languages of the defined region is considered an additional asset Excellent project management, diplomatic and interpersonal skills Strong negotiation and lobbying skills Demonstrated cultural sensitivity. Cultural sensitivity needed for dealings with people from many countries. Your Qualifications Hold an internationally recognised engineering qualification e.g. electronics, radiofrequency or equivalent Minimum of 7 years to 10 years of experience in a relevant engineering environment, including minimum 4 years of frequency coordination and spectrum management frontend involvement Understanding of satellite technologies and applications Knowledge of the ITU Radio Regulations, National Regulations and the ITU WRCStudy Group processes Fluency in English the knowledge of other languages of the REGION is considered an additional asset Willingness to travel a significant portion of the time, approximately 30 Other Key Requirements EXPECTED RESULTS Comments Spectrum assets secured allowing SES EMEACIS Segment business to expand Identification of new orbital slots and spectrum as a basis for investment decisions on business expansion for new satellites and new orbital locations Protection of satellites resources from possible encroachment of other services, i.e. terrestrial SES business interests preserved and protected Region and ITU work Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know SES and its Affiliated Companies are committed to hiring and retaining a diverse workforce. We are an Equal OpportunityAffirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law. In conformity with U.S. Government technology export regulations, including the International Traffic in Arms Regulations ITAR and the Export Administration Regulations EAR, andor other applicable U.S. law, regulation or other requirements imposed by the U.S. Government, certain positions may require U.S. Citizenship, status as a lawful permanent resident of the U.S. or a protected individual as defined by 8 U.S.C. 1324ba3, or eligibility to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce. For more information on SES, click here. Apply HERE
Tags: management
development
manager
senior
Information Management Competence Area Manager
2019-04-18 12:29:32| Space-careers.com Jobs RSS
Within the Process Assurance and Management Support PRS Division, the Information Management Competence Area Manager IM CAM will lead several teams of Information Management and Documentation Management IMDM engineers, specialists and assistants who provide IMDM support to the whole organization. DUTIES Establish and manage the Information Management Competence Area IMCA team, including planning for and securing the continued availability of Information Management and Documentation Management IMDM expertise and knowhow Ensure that an efficient, futureproof IM framework, with corresponding processes and practices is established in line with EUMETSAT Management System, applied, maintained and continually improved Collaborate with IT to evaluate and enhance the organisations document management systems Manage the effective delivery of IMDM services to all departments Provide operational support to the EUMETSAT Information Management Steering Committee IMSC and participate in the IMSC in order to propose, discuss and validate evolutions to the IM framework including policy aspects Establish and maintain an IM training plan and deliver regular training sessions Define and regularly provide IM Metrics and Key Performance Indicators to management Monitor IM best practices and standards, assess relevance to EUMETSAT and propose their implementation to IMSC. SKILLS AND EXPERIENCE Extensive experience in Information and Document Management, particularly in a large documentationintensive industry e.g. aerospace, defence, finance, or similar Demonstrated experience in leading teams, developing people, managing performance and ensuring longterm continuity of critical skills Demonstrated experience in defining, implementing and improving organisationwide Information Management solutions, policies, objectives, processes or working practices Sound problem solvinganalysis and monitoring skills Strong communication and interpersonal skills, with a proven ability to apply these to working within and across teams, as well as a customeroriented approach. University degree in InformationKnowledge Management, or another relevant field. Candidates must be able to work effectively in English and have some knowledge of French. EMPLOYMENT CONDITIONS The initial contract will be of 4 years duration, with subsequent 5 year contracts being awarded thereafter, subject to individual performance and organisation requirements. There is no limit to the amount of followup contracts a staff member can receive up to the EUMETSAT retirement age of 63 and there are certainly opportunities to establish a long career perspective at EUMETSAT. This post is graded A3A4 on the EUMETSAT salary scales. The minimum basic salary for this post is EURO 6925,88 per month net of internal tax which may be negotiable based on skills and experience. The salary scale provides for increments on the anniversary of taking up employment, and scales are reviewed by the EUMETSAT Council with effect from 1 January each year. In addition to basic salary, EUMETSAT offers attractive benefits. Further information, including salary details, is available on the EUMETSAT web site. EUMETSAT is committed to providing an equal opportunities work environment for men and women. Please note that only nationals of EUMETSAT Member States may apply. The EUMETSAT Convention requires that Staff shall be recruited based on their qualifications, account being taken of the international character of EUMETSAT. ABOUT EUMETSAT EUMETSAT is Europes meteorological satellite agency. Its role is to establish and operate meteorological satellites to monitor the weather and climate from space 24 hours a day, 365 days a year. This information is supplied to the National Meteorological Services of the organisations Member and Cooperating States in Europe, as well as other users worldwide. EUMETSAT also operates several Copernicus missions on behalf of the European Union and provide data services to the Copernicus marine and atmospheric services and their users. As an intergovernmental European Organisation, EUMETSAT has 30 Member States Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom. Closing date 2 July 2019
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