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Tesco Mobile lets customers reduce bills by viewing ads

2016-06-09 02:00:00| Total Telecom industry news

U.K. MVNO partners with ad platform Unlockd to send targeted offers from likes of McDonald's, British Airways.

Tags: mobile customers reduce ads

 

Mobile subs place more importance on customer service

2016-06-08 16:40:00| Telecompaper Headlines

(Telecompaper) As network quality improves, mobile subscribers globally are placing more importance on customer service and value when choosing an operator, according to a study conducted by Nokia. The study, which is a mobile industry barometer for consumer behavior, found five factors that have changed notably in the last two years. First, global mobile subscribers want more transparency when it comes to contract terms, rate structures and data fees. Second, respondents say customer care has 60 percent more impact on their loyalty than it did in 2014. Third, networks are getting better in mature markets, but there is work to do in transition markets. Fourth, mobile security is a growing issue with 90 percent of customers in mature markets and 94 percent in transition markets worrying about mobile security. Last, consumer expectations about IoT are growing.

Tags: service place customer mobile

 
 

Belgium Mobile Operators 2016 Q1- excel

2016-06-08 16:00:00| Telecompaper Reports

This EXCEL sheet summarizes all important available KPIs from all mobile network operators in the Belgian market. MNOs covered are Proximus, Orange (Mobistar) and Telenet/Base; KPIs shown include mobile customer numbers, mobile service revenues and ARPUs providing splits by postpaid/ prepaid but also voice en non-voice each by individual operator. Period covered from Q4 2006 up to Q1 2016.

Tags: mobile excel belgium operators

 

ICMA-RC Mobile Enhancements For Public Sector Continue

2016-06-08 03:50:14| publicworks Home Page

ICMA-RC has introduced two enhancements to its mobile app: a text messaging feature and plan-level customization. Both components are designed for the state and local government retirement plan sponsor and participant clients.

Tags: public mobile continue sector

 

Iliad, Digicel bid to enter Italian mobile market

2016-06-08 02:00:00| Total Telecom industry news

Swisscom also in the running to acquire assets divested as a result of Hutchison/Vimpelcom merger.

Tags: enter market mobile italian

 

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