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Tag: support
Earning and Leveraging Community Support for New Development Projects
2019-05-02 16:06:00| National Real Estate Investor
The key to developers success in securing community approvals is showing credibility.
Tags: support
community
development
projects
Support Specialist, Ground Systems
2019-05-02 15:29:40| Space-careers.com Jobs RSS
About us Its a great time to be part of the SES team We are the worlds leading satellite operator with over 70 satellites in two different orbits, Geostationary Orbit GEO and Medium Earth Orbit MEO. We provide a diverse range of customers with global video distribution and data connectivity services through two business units SES Video and SES Networks. Our global team works collaboratively to make a significant, and often lifechanging difference in the world. As part of our team, you will play an integral part in delivering on our vision. At SES, we connect and enable broadcast, telecom, corporate and government customers, and enrich the lives of billions of people worldwide. Support Specialist, Ground Systems Luxembourg Betzdorf Your Job As a Support Specialist, Ground Systems you will troubleshoot various systems and devices used in Spacecraft Ground stations. You are the reference point for any system or component problems and will interface with industry vendors for components and devices and their development. Your tasks also involve reengineering legacy systems by sourcing alternative components for systems no longer in production. Your Responsibilities Global maintenance and operational support of SES Ground assets worldwide Troubleshooting problems and restoring functionality in their specific areas Analyzing and suggesting improvements of operational systems to Engineering functions Actively followup and participate in the implementation of agreed improvements Take necessary preventive measures and maintenance to ensure ongoing operations Replace defective system components Survey existing or potential sites, installation and calibration of CSM systems Provide close support to various stakeholders in new projects. Perform acceptance testing of these projects and ensure high operational availability Support Ground Operatons GRO staff in day to day activities by providing expertise in all systems Your Experience Qualifications Technical diploma in RFBroadcast and or degree in a relevant discipline 5 or more years experience in earth station operations Excellent knowledge of all relevant communication systems A deep knowledge of Satellite communications for teleports and TTC stations Excellent communication skills and customer orientated mindset Highly motivated Prepared to travel worldwide on short notice Rapid and effective response to any anomalies in the mentioned systems High availability as a result of effective preventive actions of the relevant systems Speedy processing of equipment faults Strong support to engineering teams in project work with a focus on future operability of the resulting system Informed and creative inputs in project definition phases Whats in it for you? In addition to a competitive salary and benefits package, we offer you a truly global opportunity in an exciting industry and all the support youll need for both your professional and personal development. But most of all, we offer a truly unique opportunity to play your part in making a difference for those who need it most. We strive to uphold honesty, transparency and courage in everything we do. Were proud to belong to the SES team and collaborate towards success. Good to know For more information on SES, click here. SES is an Equal Opportunity Employer and welcomes diversity! Apply HERE
Tags: support
systems
ground
specialist
IT Service Management Support
2019-05-02 12:29:34| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in the European Space Operations Center we are looking for an IT Service Management Support on a fixed term contract until 30062020. Main responsibilities Your activity in this role would cover mainly the following Support to SLA monitoring and management with internal and external suppliers Identifying and monitoring of the Implementation of corrective actions to maintain high level of service quality Support to management of the established processes and their evolution Support to the management of the IT Service Management ITSM tool and related tool sets Review of SLA definitions within the service portfolio SLA assessment and verification of requirements for achievable targets Definition of new endtoend Service levels Monthly creation of a consolidated service level report for all services Analyse reports and identify areas for improvement Support the continuous service improvement process, ensuring that despite the introduction of new services and new solutions, the overall service quality will be maintained Support the management of the activities of service providers, vendors and suppliers Monitor and manage performance of the suppliers in compliance with OLAs. In particular, identify correlation between performance issues and user reported problems Notify ESA and the concerned supplier of failure to perform the services in line with the provisions of its contract and OLA Ensure that Business Processes are followed across all Service Providers and Third Party Vendors Support ESA to manage and maintain ESA owned endtoend service delivery processes to achieve consistent and seamless service delivery across the various infrastructure components, service providers and suppliers. Ideal candidate The key person should bring the following Excellent English skills Very good MS Office skills ITIL knowledge IT service management experience Experience in Process management SLAKPI management design Experience in report writing Good analytical skills Experience in vendor management Experience in interfacing with customers and suppliers The following will be seen as assets Database skills ITSM tool experience esp. Microfocus Service Manager. About the company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: service
support
management
service management
Ballard reaches agreement for $44M order with Weichai-Ballard JV to support initial fuel cell vehicle deployments in China
2019-05-02 09:57:02| Green Car Congress
Tags: order
support
china
agreement
Oceaneering Secures Rig Support Contract From Wintershall
2019-05-01 15:00:12| OGI
Oceaneering International Inc. has recently secured a drilling and completion support contract for integrated services with Wintershall Norge AS, it said on May 1.
Tags: support
contract
rig
secures
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