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Tag: support

ICT Support Technician

2017-08-31 10:11:16| Space-careers.com Jobs RSS

Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. Package description Full details on application. Relocation assistance provided if applicable. Main responsibilities Reporting to the Corporate Business Process Manager, the ITC Support Technician is involved in the corporate supervision of IT related corporate processes. Heshe will support IT corporate processes evolution and rationalisation. In particular, the candidate will carry out the following specific duties Administration of the SCCM processes for all corporate devices Contributing to improve SCCM processes to comply with corporate policies Contribute to the improvement of other corporate tools e.g. Identity management, active directory Support the analysis of the corporate ticketing system to identify areas of improvement. Support the IT Department Information Systems Division in management of IT Projects. Provide administrative and technical support of the IT systems which support IT projects. Perform PMO tasks of validation of IT Projects in terms of structure, adherence to QMS standards, and conformance with appropriate project management methodologies and best practices Contribute to project control and reporting activities minutes of meeting, project stage boundaries, project schedules, costs, and status reports Coordinate the workforce planning, cost reporting, and risk management across the IS Division Provide business and data analysis support to projects as required Construct bespoke database, reporting, and information management solutions as required to support the additional management reporting needs of the Division Continuous monitoring and maintenance of Division workforce planning and risks. Ideal candidate The candidate should have a Technical degree BSc. Diploma or equivalent from a recognised Institution or equivalent with minimum of 6 years of relevant professional working experience along with the following A broad knowledge of IT service management principles Knowledge of ESA IT policies and regulations A proven capability of performing tasks in a fully autonomous way An aptitude for effective communication and collaboration in an international and challenging environment Should have in depth experience of project management methodologies PRINCE2, Agile, SCRUM, Kanban Excellent communication skills written, interpersonal, negotiation and telephone communications are crucial Capability to train and explain issues to users over the phone and email, and to maintain clear communication with the Head of Division on all tasks and projects Sense of initiative and ability to work independently and manage multiple tasks simultaneously High proficiency with data analysis, IT system setup, administration, support, and development High senses of rigour, proactive attitude to solving problems Service orientation A very good working knowledge of spoken and written English is essential Proven team management experience is considered an asset Proven SCCM working experience is considered an asset. Please note that the closing date for the applications is on 13092017. Important Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization. For positions located within the Darmstadt Support Office please note that only applicants with no family affiliation within the Company will be considered. Data Protection When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request. You may submit a written request revoking your consent to this agreement at any time. About the company Serco Services GmbH, part of the Serco group, A FTSE250, Multinational Service Provider with over 60,000 employees worldwide. Sercos space heritage over the last 40 years has placed us in the Space News Top 50 Space Industry Manufacturing and Services Companies We work alongside EUMETSAT and the European Space Agency, where we are the largest onsite service provider with ca. 300 staff. What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 60,000 colleagues globally who are equally as passionate about delivering great service as you

Tags: support ict technician support technician

Rosta offers wide selection of mountings to support gyratory sifters

2017-08-30 00:55:08| Canadian Plastics Headlines

Rostas specialty is products that support gyratory screening machines. It offers vibration-damping universal joint suspensions and oscillating mountings. The post Rosta offers wide selection of mountings to support gyratory sifters appeared first on Canadian Plastics.

Tags: support offers wide selection

How to support Hurricane Harvey victims

2017-08-29 21:11:30| Beef

Want to lend a helping hand to the victims of Hurricane Harvey? Avoid groups like HSUS that want to monetize on peoples suffering and do this instead.

Tags: support victims harvey hurricane

Project Portfolio Management Support

2017-08-29 17:11:07| Space-careers.com Jobs RSS

Telespazio VEGA Deutschland is the first choice aerospace company for IT and engineering solutions and services. With more than 350 employees in Germany we shape the future of aerospace together and beyond. Our staff play a key role in determining our success through their qualifications, motivation, enthusiasm, different cultural backgrounds and their sense of teamwork. We are passionate about delivering exciting Space Programs for and with our customers. Through our large frame contracts with ESOC, EUMETSAT and DLR, we offer a futureoriented and trusting work environment, multicultural teams, as well as challenging jobs on space missions for graduates up until experienced professionals. The successful applicant will work as Project Management Support at the core of meteorological satellite operations at EUMETSAT and inhouse at the leading space company Telespazio VEGA on the portfolio of projects and major activities at EUMETSAT. Both locations are about 5 minutes apart. Latest starting date is 15.12.2017. The position is fulltime and permanent. Submission deadline for applicants is 05.09.2017. ResponsibilitiesDuties Support project managers on Preparing dedicated Project breakdown structure and deriving the associated Project Management Plan. Updatingmaintaining the PMPs for ongoing Projects during their lifecycle. Maintaining a Critical Item List and an Action Item List during the Project lifecycle. In managing Project risks and associated mitigation actions. The preparation of presentations for internal and external purposes, attending the relevant Project progress meetings and documenting and tracking the decisions and actions discussed and agreed. The preparation and the execution of Project, including system engineering life cycle and processes definitions, Project Reviews from a management standpoint, as well as the organization of dedicated key checkpoints. The maintenance of the Project Schedule. QualificationsExperience University or similar degree Several years of demonstrated experience working in the project management disciplines e.g. project or risk management project reporting. Ability to work independently and without close supervision. Excellent English skills. Essential Skills Sound knowledge of QA processes and procedures. Excellent interpersonal skills. Ability to work independently and without close supervision. Desirable Skills Several year experience in development life cycle system engineering. Good office computing skills and MS Project. Knowledge of the French language. Your Benefits of joining us By joining the Telespazio family, you will enjoy all the benefits of a competitive salary in a sustainable work environment, flexible working time models, diverse advancement and training possibilities for technical, language and soft skills, a generous holiday package as well as a company pension scheme. We support you with your relocation. Through our wide network, we can also support your partner in finding a job at your new work location. Application Are you equally inspired by our visions and dreams? Get in touch with us today and send us your application! Your HR Contact for this position is Anke Mayer.

Tags: support management project portfolio

Head of Process Assurance and Management Support Division

2017-08-29 15:10:31| Space-careers.com Jobs RSS

An exciting opportunity to shape and lead management support in order to make a difference on an organisational level! We need a developmentoriented and visionary individual to support management in the current phase of organisational growth towards enhanced weather and climate monitoring for the future. EUMETSAT is the European satellite agency for monitoring weather and climate. Bringing together the resources of 30 member states, we develop and operate a range of satellite systems surveying the atmosphere, ocean and climate that deliver information 24 hours a day, including Copernicus satellites we exploit on behalf of the European Union. Our data is vital to weather forecasts that enable us to protect lives and property as well as monitoring the environment and our changing climate. EUMETSAT is now developing the next generation of satellite systems that shapes its longterm future and preparing to exploit more Copernicus missions. As Head of the Process Assurance and Management Support Division PRS you will shape and lead process and quality assurance, information and configuration management and project planning and control across EUMETSATs development and operations business. Leading large teams of specialised personnel you will ensure that management support processes and services evolve to fulfill the demanding growth objectives of the organization. One requirement will be to integrate management support information and expertise into the EUMETSAT stateoftheart Enterprise Resources Planning system. Alongside a relevant degree, you will bring a multiyear and sound experience in key management support processes and services to the development and operations of complex systems, preferably in the aerospace sector. Your drive to enhance processes and facilitate changes must be evident, as well as your experience in applying international standards, in particular the ISO 9000 series. You will have experience of managing large teams in a complex multidisciplinary environment and be adept at interfacing with internal customers. We are looking for a manager who develops people to ensure the long term continuity of businesscritical skills. Furthermore, you should be a skilled negotiator and relationship builder. Complete fluency in English is mandatory for this position. We offer attractive employment conditions, with a competitive salary, comprehensive health and social welfare provision, and extensive relocation assistance, if applicable. To learn more and apply online, please visit httpsonlineapplication.eumetsat.int The closing date is 15th October 2017 and interviews are tentatively scheduled for wc 20th November 2017. EUMETSAT is committed to providing an equal opportunities work environment for men and women and is seeking to recruit nationals from its Member States. Please see our website for further details.

Tags: support management process head

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