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Tag: service
Maxcess adds John Gallagher as global director of aftermarket service
2019-05-08 15:35:00| Label and Narrow Web Breaking News
He comes to Maxcess with a wealth of aftermarket experience, including field service, project management and aftermarket/business development roles at Rockwell.
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john
global
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Flight Dynamic Operations AEOLUS Command Generation Service for Earth Observation Missions
2019-05-08 15:29:31| Space-careers.com Jobs RSS
Solenix is specialized in the provision of highquality software engineering, technical consulting and operations services in the aerospace domain. This vacancy note concerns an onsite consulting position at ESOC in Darmstadt, Germany. Flight Dynamic Operations AEOLUS Command Generation Service for Earth Observation Missions 1923719 Job Description We are looking for a Flight Dynamic Operations Engineer for our client, ESOC. You will join a team responsible for the Command Generation for Earth Observation Missions but the service provider may be requested to assume the responsibility and perform activities for additional service, missions and activities within the scope of general Flight Dynamics operations engineering services. You will be primarily assigned to a particular service within the Earth Observation Missions but with the possibility of supporting other service andor missions. Services to be provided are primarily related to AEOLUS. Services may also be requested related to SWARM, CRYOSAT2, CLUSTERII. The general activities to be supported by the service are depending on the phase of the mission Command Generation Execution of and support to operational tasks Generation of task related command parameters Generation of task related reports Flight Dynamics Application Layer Maintenance of elements of the Flight Dynamics Application Layer Flight Dynamics System Development Specification of modifications, enhancements and additions to existing software elements Implementation of modifications, enhancements and additions to existing software elements Installation of modifications, enhancements and additions to existing software elements on operational platforms design, coordination and implementation of tests Participation in tests Setup procedures Flight Dynamics SubSystem configuration Coordination of internal and external interfaces and actitivities across subsystems General Flight Dynamics operations engineering activities Mandatory Skills and Experience University degree in a relevant engineering field, astronomy, mathematics or physics Skills to apply knowledge to develop solutions to technical mathematical and dynamical problems in cooperation with customers and other experts Ability to define, implement, validate and operate software which applies the above solutions using e.g. Unix andor Linux scripting languages, Fortran 77 andor 95, C Will to take operational responsibility in multidiscipline teams Fluency in English, both in speech and writing Coordinate and interact with other service providers in operations and other fields Ability to work independently On call periods are to be expected Desirable Skills and Experience Familiarity with the ESOC environment Familiarityexperience with Flight Dynamics operations engineering tasks Experience dealing with external interfaces Experience with OracleSolaris andor Linux, network services and protocols, and system administration The ability to multitask efficiently working on multiple activities, multiple subsystems and if applicable multiple missions simultaneously. Work Location Darmstadt, Germany Dates Application Deadline 20 May 2019 Start of Work October 2019 Important Notes Before applying to this position, please read the page Notes to Applicants on the Solenix website under Career. Applicants must be EU citizens or have a valid work and residence permit in Germany. Security, identity and reference checks on the candidates are part of the recruitment process. Job Application Please send your applications electronically to careersolenix.ch before the application deadline 20 May 2019. Learn more about us in Facebook
Tags: service
generation
operations
earth
Sprint says more challenges ahead after quarterly loss, service revenues down 3.6%
2019-05-08 09:05:00| Telecompaper Headlines
(Telecompaper) Sprint reported a net loss of USD 2.17 billion for its fiscal fourth quarter to March, hurt by an impairment charge of USD 2 billion to write down assets. That compares to a small profit of USD 69 million in the year-earlier period. Revenues rose 4.4 percent to USD 8.44 billion, led by higher equipment sales, and adjusted EBITDA was up 13.3 percent to USD 3.14 billion, thanks to cost reductions and a positive effect from the new lease accounting standards.
Hot runner maker Runipsys opens new sales and service centre in Ontario
2019-05-08 05:19:40| Canadian Plastics Headlines
The France-based company has partnered with tool and die maker Jahn Engineering to establish the new facility. The post Hot runner maker Runipsys opens new sales and service centre in Ontario appeared first on Canadian Plastics.
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sales
hot
centre
IT Service Management Support
2019-05-02 12:29:34| Space-careers.com Jobs RSS
Serco is a specialist at delivering vital services on behalf of European, National and Local Governments. Serco Europe employs a large workforce in Belgium, Luxembourg, France, Switzerland, Germany, Holland, Spain, Italy and the UK. Our European operations have ca. 2,000 employees delivering critical services to public institutions throughout Europe. For our activities in the European Space Operations Center we are looking for an IT Service Management Support on a fixed term contract until 30062020. Main responsibilities Your activity in this role would cover mainly the following Support to SLA monitoring and management with internal and external suppliers Identifying and monitoring of the Implementation of corrective actions to maintain high level of service quality Support to management of the established processes and their evolution Support to the management of the IT Service Management ITSM tool and related tool sets Review of SLA definitions within the service portfolio SLA assessment and verification of requirements for achievable targets Definition of new endtoend Service levels Monthly creation of a consolidated service level report for all services Analyse reports and identify areas for improvement Support the continuous service improvement process, ensuring that despite the introduction of new services and new solutions, the overall service quality will be maintained Support the management of the activities of service providers, vendors and suppliers Monitor and manage performance of the suppliers in compliance with OLAs. In particular, identify correlation between performance issues and user reported problems Notify ESA and the concerned supplier of failure to perform the services in line with the provisions of its contract and OLA Ensure that Business Processes are followed across all Service Providers and Third Party Vendors Support ESA to manage and maintain ESA owned endtoend service delivery processes to achieve consistent and seamless service delivery across the various infrastructure components, service providers and suppliers. Ideal candidate The key person should bring the following Excellent English skills Very good MS Office skills ITIL knowledge IT service management experience Experience in Process management SLAKPI management design Experience in report writing Good analytical skills Experience in vendor management Experience in interfacing with customers and suppliers The following will be seen as assets Database skills ITSM tool experience esp. Microfocus Service Manager. About the company Serco is one of the worlds largest providers of public services to Governments employing over 50,000 people in over 20 countries In Belgium and Luxembourg we work closely with the European Institutions providing crucial Services with over 220 staff members. The services we provide are often of critical importance to the communities and nations we serve, Providing public services is one of the most satisfying and rewarding careers you can have, you have an ability to make a real positive difference to peoples lives and to your community and country. As a business which delivers frontline public services, employing tens of thousands of people, we are constantly developing and promoting people our need for skilled professionals is insatiable and few companies can offer as many opportunities for individuals to grow their careers What connects the ever growing Serco workforce is a passion for delivering great service To keep ahead we have to constantly evolve and enhance the way we deliver our services and everyone in Serco has a role to play here. Serco provide the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action. If you share our values then join with over 50,000 colleagues globally who are equally as passionate about delivering great service as you A career with Serco offers the chance to work with both inspirational people and innovative contracts, in a dynamic and exciting environment. We have a mandate to execute brilliantly and our people lead and inspire based on our core values, Trust, Care, Pride and Innovation. Take pride in what you do.
Tags: service
support
management
service management
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