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'Lottery' of energy customer service

2015-09-28 11:55:57| BBC News | Business | UK Edition

Consumers are facing a "customer service lottery" among energy companies, a charity says as it calls for a wider review of complaint levels.

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Google to offer customer match service for advertisers

2015-09-28 10:13:00| Telecompaper Headlines

(Telecompaper) Google will announce two new products at Advertising Week on 28 September, Customer Match and Universal App Campaigns. In a blog post, the company's senior vice president for advertising and commerce, Sridhar Ramaswamy, writes that the new Customer Match feature allows advertisers to address their highest-value customers on Google Search, YouTube and Gmail when it matters most. Customer Match can also be used to generate Similar Audiences to reach new customers on YouTube and Gmail who are likely to be interested in advertisers' product and services. The new services will be launched over the next few weeks. In addition, Google has launched the Universal App Campaigns service. Now available, the new AdWords campaign type allows companies to reach potential customers of their Android app across a variety of channels.

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VSI Hires New Customer Service Representative

2015-09-25 12:31:12| Industrial Newsroom - All News for Today

Green Bay, WI  Vehicle Security Innovators (VSI) is pleased to announce the hiring of Becky Babiarz. Babiarz comes to VSI with 10+ years of customer service experience specific to the manufacturing industry. Becky brings the VSI business unit superior customer service experience and a strong business...

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Target appoints new operations leader to identify customer needs faster

2015-09-24 20:57:51| Grocery - Topix.net

Target Corp on Thursday appointed Anu Gupta to a newly created operational role that is expected to help the retailer anticipate customer needs quickly. Gupta, who has been appointed senior vice-president, operational excellence, has previously held similar positions at retailers Michaels Stores Inc and Safeway Inc. She will report to Target's Chief Operating Office John Mulligan, beginning October 12, the company said in a statement.

Tags: customer target operations identify

 

Local Volkswagen dealers coping with rush of customer concerns in wake of emissions scandal

2015-09-24 20:12:31| Auto Dealers - Topix.net

As the fallout from the Volkswagen and Audi emissions scandal continues to rack the company, First Coast dealerships that sell the vehicles are dealing with customers who are now wondering if their cars are faulty. As the fallout from the Volkswagen and Audi emissions scandal continues to rack the company, First Coast dealerships that sell the vehicles are dealing with customers who are now wondering if their cars are faulty.

Tags: local customer concerns wake

 

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