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Curing Customer Confusion, Part 2

2015-06-22 22:17:00| Electrical Construction & Maintenance

A systematic approach will help customers understand the hows and whys of the work you're doing. read more

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SIA ordered to pay customer S$735 for downgrading ticket class

2015-06-22 12:59:20| Airlines - Topix.net

An Indian consumer protection council has ordered the airline to compensate the customer for causing him "mental agony and hardship" by downgrading him from business to economy class without prior notification. SINGAPORE: Singapore Airlines has been ordered by an Indian consumer protection council to compensate a businessman 35,000 rupees for downgrading his ticket from business class to economy without prior notice.

Tags: class customer pay ordered

 
 

Customer Service - Customer Service At Verizon, we believe in the...

2015-06-21 11:17:13| IT Services - Topix.net

Customer Service At Verizon, we believe in the power of technology to solve just about anything. And, we're committed to putting our sharpest minds to the task.

Tags: in the service customer

 

Rail customer service: learning lessons from the sharing economy

2015-06-19 01:00:00| Railway Technology

With disruptive start-ups continuing to use technology to tear open established industries by offering an enjoyable and easy customer experience, the rail industry must put customer service at its core. From more competitive pricing to pop-up shops,

Tags: service customer customer service learning

 

Car salesman out on bond after alleged sexual assault on customer

2015-06-18 01:48:34| Auto Dealers - Topix.net

A woman came to test drive what she hoped would be her new car, but she told deputies it turned out to be one of the scariest rides of her life when the salesman tried to sexually assault her. The alleged victim said she came to Used Auto Imports of Florida in late February from her home in Hillsborough County to buy the car.

Tags: on customer car sexual

 

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