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Lumenis utilizes Cognizant's MedVantage Complaint Management Solution to improve customer service

2015-06-03 14:43:09| IT Services - Topix.net

Cognizant today announced that Lumenis Ltd. , the world's largest energy-based medical device company for aesthetic, surgical and ophthalmology applications, has deployed Cognizant MedVantage, a cloud-based integrated complaint handling solution. Lumenis' ground-breaking products using laser, intense pulsed light and radio frequency technologies have redefined medical treatments and set numerous technological and clinical benchmarks and standards.

Tags: service management customer improve

 

CIS Displays Get Customer Approval

2015-06-03 11:30:00| Railway Technology

Customers at Hatfield, Stevenage and Finsbury Park railway stations are now able to see customer information displays along the length of the 12-coach train platforms, thanks to work involving Infotec Ltd.

Tags: customer approval displays cis

 
 

OTT partnerships drive customer loyalty PT Telkom

2015-06-03 02:00:00| Total Telecom industry news

Indonesian operator sees importance of getting local content to its customers, eyes further international expansion in wake of Guam deal.

Tags: customer drive partnerships loyalty

 

IneoQuest and Anritsu Announce Partnership to Provide Advanced Analytics for Video Customer Experience Management

2015-06-02 14:46:28| Wireless - Topix.net

IneoQuest Technologies, the global leader in video monitoring, reporting and analytics, announced today that it has partnered with Anritsu Corporation to integrate its behavioral video analytics with Anritsu's eoSightTM and eoLiveTM suite of products for advanced Customer Experience Analytics. Anritsu Corporation provides service assurance and customer analytics solutions for global communication systems and operators to provide actionable insights on every aspect of the customer experience.

Tags: video advanced provide management

 

Harting unveils new customer education tools, honours distributors at EDS 2015

2015-06-02 05:00:07| Canadian Plastics Headlines

Harting unveiled a series of new educational tools at EDS 2015 last month, designed to make it easier for engineers to determine the right solution. The post Harting unveils new customer education tools, honours distributors at EDS 2015 appeared first on Canadian Plastics.

Tags: tools education customer eds

 

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