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Customer Service - Customer Service At Verizon, we believe in the...
2015-05-10 16:52:57| Telecom - Topix.net
Customer Service At Verizon, we believe in the power of technology to solve just about anything. And, we're committed to putting our sharpest minds to the task.
Customer Service - Customer Service At Verizon, we believe in the...
2015-05-10 09:14:10| IT Services - Topix.net
Customer Service At Verizon, we believe in the power of technology to solve just about anything. And, we're committed to putting our sharpest minds to the task.
Belgacom grows revenues, customer base in Q1
2015-05-08 09:43:00| Telecompaper Headlines
(Telecompaper) Belgacom reported first-quarter underlying sales of EUR 1.479 billion, up 5.5 percent from a year earlier. Revenues from core activities increased 3.3 percent, and group EBITDA rose 3.8 percent year-on-year to EUR 423 million. Capital expenditure was up 26 percent to EUR 227 million, driven by the roll-out of LTE, which reached 94.9 percent outdoor population coverage and 77.2 percent indoors at the end of March. Belgacom said it had very strong operational results in the quarter, strengthening its market share to 45.4 percent in internet and 33.9 percent for digital TV. The Belgian operator maintained its outlook for 2015 results. Consumer revenues were up 5.3 percent to EUR 711 million, with EBITDA of EUR 354 million. The enterprise unit posted turnover of EUR 392 million, up 2.2 percent, and the wholesale international division BICS grew by 11.9 percent to EUR 357 million.
Tags: customer
base
revenues
grows
Comcast launches major customer experience improvement drive
2015-05-06 16:55:00| Telecompaper Headlines
(Telecompaper) Comcast has announced a new, multi-year plan to reinvent its customer experience. The plan aims to look at every decision through a customer lens and make measureable changes and improvements across the company. As part of the plan, Comcast will create more than 5,500 customer service jobs over the next few years and set a goal to always be on time for customer appointments by the third quarter of this year. The company will make major investments in technology and training and will simplify billing and create better policies to provide greater consistency and transparency to customers. Finally, hundreds of stores across the country will be renovated and new technologies developed so can customers can interact with the company how and when they want.
Tags: experience
customer
major
drive
Bentek's Residential Rapid Shutdown System Gaining Customer Acceptance
2015-05-06 12:31:10| Industrial Newsroom - All News for Today
SAN JOSE, CA Bentek, a manufacturer of a broad range of OEM power distribution products for the residential, commercial and utility-scale solar PV marketplaces, continues to see the Bentek Residential Rapid Shutdown System (RSS) gaining customer acceptence where NEC 2014 690.12 is being enforced. Todd Druskat of...
Tags: system
customer
acceptance
rapid
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